SaaStr

JULY 15, 2022

That will scale, and then take those emails after four great pieces of content and do a weekly webinar and do a weekly get-together for them. And each of those webinars will probably produce at least one customer if you do it every single week in scale. Jason Lemkin: Hey everybody. It was packed. prasanth_p (@prasanth_p): Yes, Jason.

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Scale Outsourcing Services Sales Hiring VP of Engineering 230

SaaStr

AUGUST 19, 2022

So the new sales leader is trying to figure out, can we go further up market? Everything at marketing plateaus. So much talk about downturn. So much talk about inflation. Robinhood doing massive layoffs. But maybe in SaaS and B2B things are pretty good. Jason Lemkin: Actually more than that, 10X revenues, only growing 22%.

Scale 202

Scale Sales Hiring Scaling VP of Engineering 202

OpenView Labs

JULY 2, 2020

” The data also shows that before COVID-19 impacted the market, the product led growth index and SaaS index were trading at similar rates. Chargebee’s summary of their recent webinar on what top companies are doing right now to adapt. 2020 Update: SaaS Pricing Guide: When and How to Raise Prices Without Losing Customers.

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Pricing SaaS Payments Payments SaaS 135

Intercom, Inc.

FEBRUARY 3, 2022

He’s also (and perhaps a bit more relevant to our podcast) a marketing and CX expert, author, and keynote speaker with almost three decades of experience. While an adequate service is good for business as usual, it takes an extraordinary, unexpected experience to spark conversations and generate word-of-mouth marketing.

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Outsourcing Services Technical Review Social Media Pricing 223

SaaStr

SEPTEMBER 30, 2020

To date, Ryan has raised over $44M with Truework from the likes of Sequoia, Khosla, Menlo and from the founders of companies such as Plaid, Seatgeek, Mino Games and Checkr. Why does Ryan believe it is such an advantage to sell into mid-market? Why does Ryan believe it is such an advantage to sell into mid-market?

Sales Hiring 128

Sales Hiring Scale Sales Recruiting Banking 128

SaaStr

JULY 10, 2020

351: Chris O’Neill (Google, Evernote) shares his lessons from previous downturns and how to chart a new course for growth in today’s changing market. This episode is sponsored by Lightmatter. SaaStr’s Founder’s Favorites Series features one of SaaStr’s best of the best sessions that you might have missed. It is gnarly out there.

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Scale Sales Hiring Pricing Sales Recruiting 182

ChurnZero

JULY 12, 2019

This is a guest blog post by Andy Mura, the Head of Marketing at Userlane. Bear with me for a second while we go through the user adoption journey and you’ll see how customer success is tightly linked to the user onboarding experience and proactive support you offer. I’m talking about long-term churn. Does this sound surprising to you?

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Scale Onboarding Customer Success Underperforming Technical Team 75