FastSpring

SEPTEMBER 16, 2021

What makes a company choose one SaaS payment processing provider over another? We know that conversion rates for SaaS and software companies will vary by 30% or more just based on the checkout experience. If you’re taking payments, your customer’s financial and personal data is one of your top concerns.

Payment Services 135

Payment Services SaaS Payments Merchant Services Payment Solutions 135

Stax

MAY 30, 2024

While remote work is all the rage these days, there is still very much a need for on-site services, particularly industries like construction, healthcare, utilities, and telecommunications. This is where field service management (FSM) come in. Who needs my service? – Who are the customers already doing business with you?

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

Stax

DECEMBER 20, 2023

Offering payment processing services is a move that makes sense for a lot of SaaS companies, particularly if your software helps your customers run their business. Adding payments to your suite of features and offerings enables you to provide more value to your users. What Is Merchant Underwriting?

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

Payrix

APRIL 2, 2024

A comprehensive Embedded Payments strategy isn’t complete without value added services. But, as a software platform, what value added services should you be considering? And when should you start thinking about these solutions and infusing them into your payment ecosystem and experience?

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

Stax

JANUARY 29, 2024

Innovative ISVs and SaaS companies know that one of the best ways to provide value to merchants—while improving your bottom line—is to provide integrated payments. For example, if you’re an invoicing software provider that lets SMBs manage their billing, then it makes sense to add payment processing tools to your platform.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

Stax

APRIL 17, 2024

Companies and software providers that embed payment solutions into their services and platform are likely to attract and retain more customers. By using a cloud-based integrated payment software solution, you can provide a streamlined user experience while also earning an additional revenue stream through monetization.

Payments 68

Payments Merchant Services Payment Methods Payment Services 68

User Pilot

APRIL 30, 2024

There are many SaaS products , but knowing that, how do you choose the best? This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

SaaS Payments 77

SaaS Payments Payment Services Payment Methods Payment Solutions 77

Payrix

MARCH 13, 2024

No matter your industry, keeping up with the latest technology and payments trends is essential for any software company looking to stay competitive and keep their customers satisfied. What can these financial and technology decision-maker perspectives tell us about the role of payments and the payments experience in software?

Merchant Services 100

Merchant Services Payments Embedded Payments Payment Solutions 100

Payrix

MARCH 6, 2024

Embedded Payments have become a popular feature in the ecosystem of software developers who understand their role in driving better user engagement, value, growth, and competitive advantage. But in the rapidly evolving world of digital payments, nothing stays the same for long. How important is data to Embedded Payments?

Payments 100

Payments Embedded Payments Merchant Services Payment Solutions 100

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. How do they think about attaching payments to those existing customers? But where to begin?

Payments 100

Payments Embedded Payments Merchant Services SaaS Payments 100

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. SaaS companies deliver software applications over the internet on a subscription basis, simplifying access and management for users. What are SaaS companies?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

User Pilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Activation funnel.

SaaS Payments 86

SaaS Payments Payment Services Payment Methods Payment Solutions 86

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service.

SaaS Payments 76

SaaS Payments Retention Payment Services Payment Solutions 76

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. But not all SaaS products are alike. Other types of SaaS are relevant only to companies in specific industries.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

How To Buy Saas

APRIL 19, 2024

In recent years, Software as a Service (SaaS) has revolutionized the way businesses operate, offering scalable solutions accessible over the internet. Evolution of Marketplaces Marketplaces have long served as platforms connecting buyers and sellers, facilitating transactions across various industries.

Marketplace as a Service 40

Marketplace as a Service SaaS Payments Payment Services Artificial Intelligence 40

User Pilot

FEBRUARY 12, 2023

Every user experience is composed of many microinteraction examples, big and small. In this blog post, we’ll look at some real-world examples of microinteraction use cases and learn how you can implement them into your own designs for better user experiences. How do microinteractions help improve the UX?

User Experience 85

User Experience Payment Solutions Payment Methods Systems Review 85

User Pilot

MAY 17, 2024

Looking for the best no-code SaaS tools to build innovative solutions and improve your product management workflows? Whether you’re looking to build a custom app without writing a single line of code, optimize user onboarding, gain deep insights into user behavior, or automate your marketing efforts, we’ve got you covered.

SaaS Payments 82

SaaS Payments Payment Methods Payment Solutions Payment Services 82

Subscription Flow

MARCH 28, 2024

The rapidly changing digital economy has led to a growing demand from SaaS businesses based in the US for more straightforward ways to handle international transactions. How It Can Become the Backbone of Your Online Transactions Section 1: Why you may need a merchant of record for SaaS companies?

Merchant Services 52

Merchant Services Payment Services SaaS Payments Payment Solutions 52

SaaStr

JUNE 7, 2019

With thousands of new startups emerging everyday and the average turnover rate for business applications trending at 39% annually, the SaaS industry couldn’t be more competitive. Despite the hyper competition, many SaaS providers take their organization’s payment processing experience for granted. A 2017 U.S.

SaaS Payments 163

SaaS Payments Payment Services Payment Methods Payment Solutions 163

How To Buy Saas

MARCH 21, 2024

With over 50 billion SaaS service users in the US (including repeat customers) there’s little doubt about the health of the SaaS industry. But what exactly are these services, and should your startup business be using them? What Is SaaS? Here are major development services to consider.

SaaS Payments 40

SaaS Payments Payment Services Payment Solutions Payment Methods 40

User Pilot

MAY 9, 2024

The customer onboarding process is essential for product success. From initial sign-up to renewals and upgrades, it guides customers to ensure they have a seamless experience and can easily achieve their goals. The article will teach you how to design an onboarding strategy for your SaaS. Measure success and iterate.

SaaS Payments 52

SaaS Payments Payment Services Onboarding Payment Solutions 52

User Pilot

NOVEMBER 30, 2023

Step 1: Define your conversion points There are several conversion points in SaaS, each action bringing users closer to being paid customers or loyal users of your premium plans. Here’s what the progression looks like: Web pages and landing page conversion : These are usually the first point of interaction for most users.

SaaS Payments 80

SaaS Payments Payment Services Payment Methods Payment Solutions 80

User Pilot

FEBRUARY 25, 2024

TL;DR User behavior trends are not the same as consumer behavior trends. The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods. Frictionless sign-ups and proactive support are now essential for winning over users.

SaaS Payments 88

SaaS Payments Trends Payment Solutions Payment Methods 88

Intercom, Inc.

JUNE 22, 2022

A flexible way to import and model your data in a way that makes sense for your business, giving you brand new flexibility and control over your data, resulting in better end-user experiences and more powerful capabilities for teammates using Intercom. Build powerful self-serve experiences in Resolution Bot and Custom Bot with ease.

SaaS Payments 218

SaaS Payments Payment Services Payment Features Payments 218

FastSpring

OCTOBER 3, 2023

Looking to leverage FastSpring’s 1ClickPay or other payments capabilities and want to try them for yourself? We’re excited to introduce the latest in FastSpring’s payments featureset: 1ClickPay. Here’s how it works: During their initial purchase, a customer saves their payment card details. Who Is 1ClickPay For?

Payment Methods 88

Payment Methods SaaS Payments Merchant Services Payment Services 88

User Pilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. This article focuses on user profiles in the SaaS context. You will learn what it is, how it differs from a user persona, what data it may contain, and how to create it for your product using a product analytics tool.

Payment Methods 87

Payment Methods SaaS Payments Payment Solutions Payments 87

Subscription Flow

FEBRUARY 12, 2024

In today’s blog, to help you streamline your financial processes, we will be going over Square integration with QuickBooks which can easily integrate to help you simplify accounting duties and streamline business operations. This will be saving you lots of time and lowering the possibility of errors associated with manual data entry.

Payment Services 52

Payment Services Payments Payment Features Merchant Services 52

User Pilot

MARCH 23, 2023

What are the reasons for customer churn in SaaS? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. Reducing churn is critical for SaaS because it cuts back customer acquisition costs and increases customer retention. Why is preventing churn critical for SaaS?

SaaS Payments 86

SaaS Payments Churn Underperforming Technical Team Payment Methods 86

User Pilot

FEBRUARY 28, 2024

These tools help with improving retention, enhancing the user experience , and making data-driven decisions. You can use them when monitoring in-app experiences, launching new features, and tracking campaign performances. GetResponse enables email campaign tracking and simplifies connecting with potential customers.

Payment Solutions 89

Payment Solutions Data Analysis Software Review SaaS Payments 89

User Pilot

APRIL 15, 2024

Benefits of addressing customer pain points: Improved customer experience. There are various types of customer pain points, including financial pain points, process pain points, productivity pain points, and support pain points. Collect passive customer feedback to improve the in-app experience and more. Increased retention.

Communication 89

Communication SaaS Payments Payment Solutions Payment Methods 89

User Pilot

OCTOBER 31, 2023

Types of free trial models in SaaS: opt-in and opt-out free trials, freemium , free trial after a demo, and free trial with gamified extensions. What’s a free trial in SaaS? The idea is for trial users to engage and find the product valuable enough to start paying after the trial period. Book a demo to learn more.

SaaS Payments 73

SaaS Payments Payment Methods Strategy Payment Solutions 73

Frontegg

AUGUST 19, 2021

Instant gratification is now a mandatory aspect of SaaS application usage. Users don’t want to write emails or engage with support teams anymore. Companies are shifting towards Product-Led Growth strategies and self-service features are making it all happen. Related: Top 10 PLG Tools for Your SaaS Application.

SaaS Payments 98

SaaS Payments Payment Services Payment Solutions Underperforming Technical Team 98

Subscription Flow

APRIL 23, 2024

Understanding Paddle in 2024 Catering to more than 3000 SaaS clients in over 200 markets, Paddle is a market-leading billing and revenue management software. What Retain does is that it retries payments at optimal times for success and dispatches proven notifications to aid in revenue recovery.

Payment Solutions 76

Payment Solutions Payments Payment Services SaaS Payments 76

User Pilot

DECEMBER 7, 2023

It will also guide you through uncovering and harnessing these insights in your SaaS business. These insights help modern businesses understand customers, create targeted marketing campaigns, identify business opportunities, and enhance the customer experience. Next, you can create a tooltip to guide users to the feature.

Payment Methods 84

Payment Methods SaaS Payments Data Payments 84

User Pilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. What is event data? Why should you collect event data?

SaaS Payments 76

SaaS Payments Data Payment Solutions Payments 76

Point Nine Land

SEPTEMBER 6, 2023

One of the lessons I, along with many other founders and investors, have learned in my roughly 15-year journey in SaaS investing is that most businesses adopt new technologies at a painfully slow pace. ServiceTitan, a leading vertical SaaS for home services, penetrated 1% of its core TAM of 900,000 home services businesses.

AI 120

AI SaaS Payments Payment Solutions Artificial Intelligence 120

User Pilot

APRIL 29, 2024

Mastering SaaS renewals’ best practices can transform a routine administrative task into a strategic opportunity to drive customer success and propel your business toward sustainable growth. TL;DR The SaaS renewal process involves a series of actions on/before the renewal date that lead to a customer’s renewal.

SaaS Payments 74

SaaS Payments Business SaaS Payment Solutions 74