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FastSpring Support: 2024 Q1 Updates From Customer Support

FastSpring

Get the latest from FastSpring’s Support leaders about important tax updates, fraud and chargeback strategies, our new Changelog, and more. Fraud, Chargebacks, and Mitigation Strategies Need FastSpring support? The consequences of chargebacks can be detrimental both in the short and long term.

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Understanding the Importance of a Merchant of Record for Digital Products

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The merchant of record streamlines the sales process for software companies by acting as the approved resellers of software products and handling all transaction-related issues, such as chargeback and refund resolution and sales tax collection. How might a merchant of record for digital products help out an E-book publishing company?

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Everything You Need to Know About Secure Payment Processing Systems

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Protect Your Customers and Your Business from Chargebacks When a fraudulent purchase occurs at your online store, it could lead to a credit card chargeback. If your business is subject to a chargeback, you and your company can end up paying extra fees to your credit card processor as well. Q: What is a secure payment gateway?

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Understanding Risk Management Strategies as a PayFac

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Common risk management strategies for PayFacs include proper merchant vetting and onboarding, transaction monitoring and fraud prevention, chargeback mitigation, KYC/AML compliance, and data breach prevention. Since PayFacs are responsible for processing and settling funds, they are liable for chargebacks as well.

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Payment Security: Everything You Need to Know About Secure Payments

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Using security features like MFA helps protect customer data and prevent fraudulent transactions and the resulting chargebacks. Fraud and chargebacks also cause significant losses for businesses. We also provide the resources and insights needed to each one of our members so they can stay PCI compliant, avoiding those fines.

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Optimizing Cross-border Trade:Merchant of Record for SaaS Companies

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By working with a MoR, your company can avoid having to make large investments in infrastructure and personnel while still gaining access to vital services like chargeback management, tax compliance , and international payment handling.

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SaaS Billing Software: 7 Tools in 3 Categories & How to Choose

FastSpring

You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. With many payment processors, you’ll need additional software to manage complex recurring payments, taxes, chargebacks, dunning, and more. If something goes wrong with taxes, local compliance, chargebacks, authorization rates, etc.,