The good, the bad, and the ugly: ChartMogul’s Nick Franklin on navigating hypergrowth
Intercom, Inc.
JANUARY 23, 2020
A better strategy is to prioritize building your audience alongside developing the product. Looking around at the market, Nick saw an appetite for content about growing a SaaS business. Integrations with other products can add valuable functionality making your own product stickier. Today they boast more than 20 integrations.
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