FastSpring

APRIL 26, 2022

To investigate, Ryan Law, former CMO and cofounder of Cobloom, performed an analysis of six recent churn reports or studies and found that there is no consensus on the average churn rate for SaaS companies. On a high level, a churn analysis is simply analyzing the rate at which you are losing customers. But is this purely anecdotal?

Benchmarks 135

Benchmarks Churn Payments SaaS Payments 135

Sales Hacker

OCTOBER 30, 2018

Jo-Anne Jaspen i s a passionate growth strategist, B2B revenue leader, mentor, and startup advisor. Her coaching and training is centered around a simple idea: successful sales is based on 3 building blocks: authenticity, transparency and curiosity. Kasey Jones – Cofounder, CEO + Growth Strategist at BetterGrowth.

Sales Recruiting 111

Sales Recruiting VP of Engineering Scale Sales Hiring 111

Chargify

APRIL 23, 2019

Common activities your SaaS should focus on during the pre-startup stage can include: Talking to potential customers. Establishing relationships with advisors and/or mentors. CEO Alex Turnbull explains “more customers means more bugs. Related reads: 8 Actionable Ways To Get Your Startup’s First 100 Customers.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaStr

AUGUST 6, 2020

To date, Chen has raised over $146M with Tipalti from the likes of Oren Zeev, Dan Rose, Mike Chalfen and then Greenspring, Truebridge and 01 Advisors to name a few. I was living in the Bay area at that time, moved back to Israel and then did some hobbies and ran some of my ideas, at some point in time called Oren, my cofounder in Tipalti.

Sales Hiring 217

Sales Hiring Payment Services Payment Solutions SaaS Payments 217

SaaStr

AUGUST 20, 2020

I guess my question to you, and it sounds so rude, but it’s like, in a model like this, is sales not just customer success? That’s what we’re seeing being really successful. At Figma, for example, we actually don’t have a customer success team. Kyle Parrish: No, it really isn’t.

Sales Hiring 186

Sales Hiring Sales Recruiting Scale Technical Advisors 186

SaaStr

JUNE 28, 2019

Dave Kellogg is a leading technology executive, independent board member, advisor and angel investor. In his most recent role, Dave was the CEO @ Host Analytics where he quintupled ARR, halved customer acquisition costs and increased net retention rates before selling the company to a private equity sponsor.

Outsourcing Services 112

Outsourcing Services Scale Sales Hiring SMB 112

Sales Hacker

OCTOBER 7, 2021

Again, I am a big believer in the power of customer storytelling for helping sales outcomes. Nikki Ivey is Cofounder of SDRDefenders and Head of Growth Development at Cultured Perspective, a Black owned Startup Consultancy. “An entrepreneurial leader and advisor from a technology background. No one does it alone.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130