Customer Success Payment Solutions Technical Cofounder Underperforming Technical Team 
FastSpring
APRIL 26, 2022
To investigate, Ryan Law, former CMO and cofounder of Cobloom, performed an analysis of six recent churn reports or studies and found that there is no consensus on the average churn rate for SaaS companies. If you lose 7% of your customers to churn over a year , that’s a way different number than losing 7% of your customers every month.
Chargify
APRIL 23, 2019
There are specific stages a software-as-a-service (SaaS) company moves through during its life cycle. You may also hear this stage referred to as discovery , vision/mission , or problem/solution fit. Common activities your SaaS should focus on during the pre-startup stage can include: Talking to potential customers.
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