AWS Marketplace as a Service Technical Review Underperforming Technical Team 
SaaStr
MAY 15, 2020
Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process? Did a lot of consulting for high tech startups, I really love the startup space. When should one hire their first CS rep? What works? What does not work?
SaaStr
APRIL 30, 2022
It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. The second constituent there is the developer. Why do developers love SaaS products? Low touch you’re gonna talk a lot about what we call customer success teams.
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Sales Hacker
OCTOBER 7, 2021
Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Anita Nielsen.
Neil Patel
JANUARY 1, 2021
Suffice it to say, new laws and changes in technology have made EHR systems essential. This so-called “ pajama time ” has become an awful reality for every physician stuck using a well-intentioned but poorly-performing EMR system. If you are supposed to get a dedicated service rep, how dedicated are they?
Intercom, Inc.
JANUARY 3, 2020
This year, with the ushering out of one decade and the heralding of a new, we decided to broaden the conversation and also take a look at the decade we are leaving behind and our hopes for tech in the next 10 years. We each take a look back and try to pin down our decade-defining technologies. Des: What do you think that represents?
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