SaaStr Podcasts for the Week with Tidelift and Cloudflare
SaaStr
MAY 15, 2020
Where do most teams go wrong in implementing the role out of their CS strategy? How does Bridget advise her CS reps the best ways for them to build trust with their clients? Does Bridget believe CS teams should be involved in the upsell process? Is there a customer success playbook that I have to develop? What works?
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