Super Agents as one of the New Customer Service Trends
Upscope
SEPTEMBER 9, 2020
4) New contact center jobs will be created; for example, data scientists, automation specialists, and application developers. I can't say what new AI technologies like GPT-3 will do but even they must need data on a software to answer questions about it. I don't know about number one above as I can't say what a generalist is.
Let's personalize your content