What is a good Net Retention Rate in SaaS?
CustomerSuccessBox
FEBRUARY 28, 2022
You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Margin that is like software. It was back in 2018 for Datadog where customers only opted for 1 product. Know more about NRR: What is net dollar retention?
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