Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Find a sponsor , not a mentor — someone who is in the room when opportunities arise and makes sure your name comes up.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Outseta

OCTOBER 15, 2018

The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. That money brought us two phenomenal teammates, a really helpful mentor who's still on our board, and lots of connections and help from investors. of the $3.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Sales Hacker

AUGUST 18, 2020

He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. Sam Jacobs: Is it a subscription service? Is it recurring revenue, or is it delivered in a different way?

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Hull

JANUARY 22, 2019

These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. Casey Winters Growth Advisor at Greylock. Common ares of ownership we often see include: Payment operations - integration billing, subscription, accounting, and sales opportunity data.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77