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How to Categorize Expenses in a SaaS Startup v2.0

Baremetrics

The company grew their total spend from $390k/mo to $750k/mo during 2018. What’s their new CAC Payback Time? New Gross Margins? Start by creating a new account from clicking the button New on the top-right. If spending $20,000 meant 200 new customers, spending $25,000 would result in 250.

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. They often superimpose it on the new company they’ve joined. Solving the puzzle.

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11 proven, DevOps best-practices for continuous improvement

Audacix

State Of DevOps Report 2018 Communication is the key to solving most business challenges. After interacting with many new DevOps teams, my sense is that many of them are hamstrung by the imagination and risk appetites of their senior leaders, in a classic case of you don't know what you don't know. The same goes for IT challenges.

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How to Build Happier Employees – Lessons From HubSpot’s CTO Dharmesh Shah and Chief People Officer Katie Burke

SaaStr

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. ” “I hated Katie at that company meeting, it was awful.” Or, my favorite, I’m new, this is my first time.