Intercom, Inc.

JANUARY 18, 2022

Our new report reveals the top five trends transforming support and how to capitalize on them. Last year, as the world grappled with the global pandemic, we released our first Intercom Customer Support Trends Report. Download the Intercom Customer Support Trends Report 2022. Want a sneak peek into the report’s findings?

Customer Support 138

Customer Support Trends Headcount Finance 138

User Pilot

APRIL 8, 2024

Our guide explains what exactly bottom-up SaaS is and covers the main growth strategies and tactics used by bottom-up companies. Bottom-up SaaS is a growth strategy used by B2B SaaS companies that focuses on individual users or teams to drive customer acquisition. Did it come from the management or employees? Let’s dive right in!

Strategy 100

Strategy Business SaaS Customer Lifetime Value 100

Totango

NOVEMBER 27, 2023

After several years of relentless pursuit of new business, 2023 made it clear to many companies that growth at all costs is not a sustainable strategy. Analyzing extensive datasets to forecast trends. Refining post-sale strategies to better understand and meet the needs of customers.

Trends 91

Trends Customer Success Machine Learning Artificial Intelligence 91

Neil Patel

FEBRUARY 3, 2023

As the most effective way to reach your audience, search is critical to your digital marketing strategy and each customer journey. So, to understand future search trends, we must look at what’s shifted. Keyword universe: Number of keywords and key phrases included in a site’s SEO strategy. What Future Trends Will Shape Search?

AI Search 144

AI Search Trends Artificial Intelligence AI 144

TurnKey Labs

DECEMBER 26, 2023

In 2024, we predict offshore staffing to remain a pivotal strategy for companies seeking to maximize efficiency and tap into diverse talent pools. Understanding these trends is not just beneficial; it’s essential for businesses aiming to […]

Trends 62

Trends Innovation Technology Strategy 62

User Pilot

APRIL 16, 2024

In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. So what strategies can help you elevate the user experience? Implement your product experience strategy by developing an execution plan with a timeline.

Strategy 105

Strategy Customer Lifetime Value Onboarding User Experience 105

Nimble - Sales

NOVEMBER 14, 2023

In 2024, businesses need to stay updated on emerging CRM trends. These trends can change how they approach customer relations and business strategies. How are CRM trends in […] The post The CRM Evolution: Top Trends to Watch in 2024 appeared first on Nimble Blog.

Trends 67

Trends Strategy Management Business 67

Subscription Flow

DECEMBER 22, 2023

In order to prepare for the future, businesses need to monitor the trends in the previous year and strategize for the future. In this article, we will discuss the eCommerce subscription trends to follow in 2024 to beat the competition and achieve sales targets. However, it is the same time when you need to prepare for the coming year.

Payment Methods 59

Payment Methods Artificial Intelligence Trends Payment Services 59

Neil Patel

NOVEMBER 15, 2021

One great way to figure out what is popular is with Google Trends. This tool identifies current and existing trends in search marketing. You can then take what you’ve learned and apply it to any (and all) of your marketing strategies. What Is Google Trends? In comes Google Trends.

Trends 145

Trends Marketing Social Media Technical Review 145

Neil Patel

FEBRUARY 20, 2023

I conducted a survey of 1,000 people to gain insights into their online shopping behaviors, so I can inform you of what similar trends you can expect to see in 2023. Let’s see what trends are going to stick… How Behavior Leads To Shopping Action Stay current on consumer shopping habits no matter what product or service you sell.

Payment Methods 81

Payment Methods Trends Social Media Technical Review 81

Subscription Flow

DECEMBER 18, 2023

However, we have come up with some different subscription box trends that you can follow for Christmas 2023. It has been a subscription box trend throughout this year and businesses multiplied their sales and revenue with personalized subscription boxes. However, still, it is beneficial. So, the window of time is short.

Subscription 105

Subscription Payment Features Trends Social Media 105

Intercom, Inc.

JUNE 22, 2021

Below, we take a closer look at the top three trends in the sales tech landscape to consider when choosing the right software for your sales organization. When reviewing your sales tech stack, it’s important to remember that a tool is not a strategy. Create consistent, customer-centric experiences.

Technical Review 233

Technical Review Scale Technology Trends 233

Neil Patel

SEPTEMBER 3, 2021

Are you hoping to identify MarTech trends that can help your campaigns be more effective and run more smoothly? In this blog, we unpack the six biggest MarTech trends looming over the marketing industry and how you can use them to your advantage. 6 MarTech Trends. Increased Spending on Analytics.

Trends 131

Trends Scale Social Media Strategy 131

User Pilot

OCTOBER 15, 2023

Trend analysis reports help you make data-driven decisions that boost SaaS performance metrics such as user activation, product stickiness, and retention. This article helps answer core trend analysis questions. TL;DR Trend analysis is the process of tracking and analyzing changes in key metrics over time.

Trends 105

Trends SaaS Technical Review Retention 105

CloseSaaS

JANUARY 2, 2023

Are you keeping pace with these sales trends? Learn how to improve your sales strategy, grow your pipeline, and deliver results. B2B buyer behavior has changed significantly.

Trends 52

Trends Strategy Sales B2B 52

User Pilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? Staying on top of the engagement trends is a must for product growth and staying ahead of your competition. This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends.

Trends 98

Trends Engagement Artificial Intelligence Machine Learning 98

Neil Patel

AUGUST 31, 2021

Trends come and go. Trends don’t stick around for a decade or a year. Harnessing what’s trending could be a powerful fuel for your digital marketing strategy, for the content you are creating, and for reaching your target market with a message that resonates. What Are Twitter Trending Topics and How Do They Work?

Trends 137

Trends Social Media Marketing Branding 137

Subscription Flow

DECEMBER 21, 2023

What can help you the most to fight challenges in the coming year is to follow the SaaS pricing trends. Let us help you know the SaaS pricing trends in the coming year to help you improve productivity and return, but first, it is important to understand what is happening in the market currently. Do not overcharge your customers.

Trends 59

Trends Pricing Revenue Technical Review 59

Unbounce

JANUARY 4, 2022

2021 brought us plenty of marketing trends to watch for in 2022, including color palettes to use in your marketing materials. Color Palettes Trending in 2022. The millennial pink trend paved the way for pastels to become popular in modern industries like tech and ecommerce. Earth tones. Image courtesy of Propcall.

Trends 81

Trends Marketing Strategy Technical Review 81

Neil Patel

NOVEMBER 10, 2021

Specifically, I’m talking about the videos that are trending on YouTube right now. Why Should You Use Trending Topics for Content Ideas? Trending topics make fantastic content ideas. First and foremost, you know that your audience is going to be interested in the topic if it’s trending on YouTube. It’s called YouTube.

Trends 140

Trends Engagement Metrics Engineering 140

User Pilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. In-app strategies for converting free or trial users to paying customers. Measure campaign performance and refine your customer acquisition strategy.

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105

Intercom, Inc.

AUGUST 26, 2020

Below we dive into each of the five key trends from our research. For decades, businesses subscribed to the same reactive support strategy: answer every question as it comes in and hope your team can keep up. It turns out many of the same challenges that make the trends we’ve already discussed such a great investment.

Trends 233

Trends Scale Headcount Technology 233

SaaSOptics

MARCH 16, 2022

2022 B2B SaaS Trends [Webinar Recap]. That’s why we sat down with SaaSOptics and Chargify executives Caitlin O’Neil, CFO , and Matt Downs, CRO , to weigh in on the biggest trends of 2022. Trends in Billing and Pricing . Trends in Subscription Management . Trends in Metrics and Analytics .

Trends 98

Trends B2B Scale Payment Features 98

Stax

JANUARY 8, 2024

As such, PayFacs need to equip themselves with an effective risk management strategy that helps them continuously monitor risks and employ appropriate risk responses if needed. PayFacs need to equip themselves with an effective risk management strategy that helps them continuously monitor risks and employ appropriate risk responses if needed.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Neil Patel

DECEMBER 28, 2021

Google is pretty good at equipping users (and businesses) with information about what it considers important by providing resources like their search engine optimization (SEO) guides and the annual Search Trends report. What Is the Google Search Trends Report? Top Trends from the 2021 Google Search Trends Report.

Trends 115

Trends Entertainment Technical Review Branding 115

FastSpring

SEPTEMBER 16, 2022

You may already be thinking about ways to reduce your expenses and shift your overall growth strategy. And Kurt believes that iterative pricing can be a highly effective strategy during volatile markets. And Kurt believes that iterative pricing can be a highly effective strategy during volatile markets. But what about pricing?

Pricing 118

Pricing Payment Solutions Payment Services SaaS Payments 118

ProfitWell

SEPTEMBER 10, 2020

The SaaS industry is growing fast, but if you want to be one of the companies contributing to that trend, you'll need to know the secrets of successful SaaS businesses. SaaS trends that are on the rise. Here are some of the biggest trends in the industry right now: Cloud-based Services. 4 strategies to grow your SaaS business.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

ChurnZero

APRIL 1, 2024

This strategy involves using sentiment analysis and feedback loops to understand customer satisfaction in real time, allowing for immediate adjustments and improvements. Qualitrics XM is a leader in this field, using AI to analyze survey responses and feedback, identify key trends and sentiments in real-time, and adapt quickly to user needs.

Onboarding 76

Onboarding AI Strategy Social Media 76

Incredo

APRIL 29, 2019

Having been involved in a number of SaaS companies over the last decade, we’ve noticed a series of recurring trends where growth is concerned. We recently attended SaaStr Annual with 14,000 other SaaS executives to discuss the latest trends in SaaS.

Trends 154

Trends SaaS Strategy Marketing 154

SaaSX

FEBRUARY 11, 2020

In 2020, your data has never been safer or easier to use, emerging trends have never been more exciting, and we’ve never been more connected to the people around us. Here are the 8 biggest SaaS trends of 2020. This is an extremely powerful approach, and more companies are switching to PLG strategies every day. Let us know!

Trends 120

Trends Artificial Intelligence SaaS Mobile 120

User Pilot

MARCH 20, 2024

You can implement many software monetization strategies in your product, but picking the right one can be a challenge. In-app advertising provides revenue without charging users and should be paired with lead-generation strategies to increase revenue. What is a monetization strategy?

Software 59

Software Revenue Strategy Advertising 59

Neil Patel

JANUARY 1, 2023

In a rapidly growing and increasingly competitive digital landscape, it’s more important than ever for large businesses to have a comprehensive and effective enterprise SEO strategy. In this piece, I discuss some of the steps you need to make an enterprise SEO strategy work for you or your agency. What Is Enterprise SEO?

Enterprise 93

Enterprise Strategy Technical Review Scale 93

Chart Mogul

JUNE 9, 2023

Despite this, how companies approach growth strategies has fundamentally shifted. We’re even seeing changes in funding trends. ChartMogul Live hosts a panel of industry experts to cover the far-reaching topic: SaaS Growth Trends in 2023. After that, they see what they can cut from their existing spend.

Trends 52

Trends SaaS Payments Payment Solutions 52