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5 Interesting Learnings from Twilio at $2 Billion in ARR

SaaStr

Twilio’s NRR hasn’t come down as it’s scaled, and remains at 137% at $2B in ARR — essentially the same as at IPO and at $1B inARR. #2. Gross margins remain “in the 50s” Yes, Twilio is a service with real telecommunications costs. 5 Interesting, Updated Learnings: #1.

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Understanding the Benefits of Usage-Based Pricing

Blulogix

Scalability: Usage-based pricing naturally scales with customer usage. Software-as-a-Service (SaaS) : SaaS providers can offer usage-based pricing for features, user licenses, or data storage, allowing customers to scale their subscriptions as needed and only pay for what they use.

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How an Estonia-based SaaS Grew to €10M ARR by Expanding Across 3 Continents?

FastSpring

Lauri was working in the telecommunication industry and wanted to send SMS messages quickly and reliably to his customers. How Messente scaled with no funding. One way to scale: be location-agnostic. Messente was turning a profit month after month, meaning it could hire more salespeople and really start to scale up.

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Product Drive 2023 – How to Build Products Users Love

User Pilot

This means product leaders are constantly exploring unfamiliar settings, and the traditional approach to marketing and scaling products won’t cut it. The game-changing dynamics of scaling in the Machine Learning Revolution. Keys for dealing with the intricacies of niche products. Sign up for Leah’s session. Join Ben in this session!

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How Natural Language Generation Can Help Your Digital Marketing

Neil Patel

The insurance, energy, and telecommunications industries : These sectors have successfully introduced natural language generation to optimize their customer service, send out bills and invoices, and for report creation. Logistics and travel: Keep passengers updated, write itineraries, and translate texts into various languages.

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Twilio Crossed $1 Billion in ARR Growing 81%. Yes, At $1 Billion.

SaaStr

Yes, Twilio is a service with real telecommunications costs. That’s a good yardstick for SaaS and B2D at scale. Gross margins remain at 59%. But it’s managed to keep its margins high enough to “still” be a software company at almost 60%. 2,369 employees, or about $250,000 in revenue per employee.

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What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

As the firm scales at $1B, the NRR dips and need not be declining. Although it is a company providing telecommunication services it takes real charges and has managed to keep its margins high as a software company of about 52% at $2B in ARR. How is it helping them scale? Seasonality to scale. Be it at IPO, $1B or $2B.