5 Interesting Learnings from Twilio at $2 Billion in ARR
SaaStr
JANUARY 21, 2021
Twilio’s NRR hasn’t come down as it’s scaled, and remains at 137% at $2B in ARR — essentially the same as at IPO and at $1B inARR. #2. Gross margins remain “in the 50s” Yes, Twilio is a service with real telecommunications costs. 5 Interesting, Updated Learnings: #1.
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