SaaStr

AUGUST 14, 2019

A few things: Dollar-based net retention is still the key to almost all the winners in SaaS and remains at 140%. Twilio’s net revenue retention was even up a smidge to 140%. Yes, Twilio is a service with real telecommunications costs. So what can we learn from an outlier? Gross margins remain at 59%.

Telecommunications 38

Telecommunications SMB Acquisition Retention 38

ProfitWell

OCTOBER 24, 2019

For the first time since its inception in 2012, the SEI analyzed the impact of subscription businesses by sector, comparing subscription businesses in SaaS, IoT, manufacturing, publishing, media, telecommunications and business services to their respective S&P 500 Industry benchmarks. Over the past 7.5 Nerd rant over. Name Your Price.

Subscription 41

Subscription Payment Features Sales Recruiting Telecommunications 41

User Pilot

AUGUST 30, 2023

What strategies can you implement to drive acquisition and retention faster? Identify pain points and friction within your product, and learn strategies to enhance customer satisfaction and retention. It’s 2023, and customers have options. This makes it more important than ever to create products people actually want to use.

Scale 105

Scale AI Growth Hacking Innovation 105

SmartKarrot

MARCH 25, 2021

Role: Vice President, Customer Success- Telecommunications Location: New York, NY, US Organization: Rokt As a Vice President of Customer Success, you will be responsible for revenue growth and retention rates of the Telecommunications partners and advertisers. Monthly and quarterly revenue forecasting and account plans.

Customer Success 10

Customer Success Telecommunications Sales Recruiting Outsourced Development 10

ProfitWell

OCTOBER 7, 2019

For the first time since its inception in 2012, the SEI analyzed the impact of subscription businesses by sector, comparing subscription businesses in SaaS, IoT, manufacturing, publishing, media, telecommunications and business services to their respective S&P 500 Industry benchmarks. Over the past 7.5 Nerd rant over.

Subscription 49

Subscription Payment Features Payments Payment Services 49

SmartKarrot

OCTOBER 19, 2022

In addition to these responsibilities, account managers also have to monitor billings, ensure customer retention , ensure customers remain loyal, and prepare reports and presentations for senior management. It is the responsibility of account managers to ensure that both the client and the company are satisfied with the relationship.

Management 10

Management Outsourcing Services Telecommunications Healthcare 10

SmartKarrot

APRIL 20, 2022

The ultimate results were increased activity rate, retention rate , and increase in sales. US-based telecommunications sales agency Telarus introduced its loyalty program ‘Telarus Partner Loyalty Program.’ The program incentivized best-performing agents to work for the brand exclusively. The program encouraged 12,683 agents to join.

B2B 11

B2B Scale Payment Methods Payment Services 11

Totango

MAY 22, 2020

Discuss and develop strategies for coping with specific telecommunication challenges. Business metrics, such as net retention, highlight how your current customer engagement strategies are affecting your revenue. Monitor customer health scores and keep an eye on trends in retention and churn metrics.

Customer Success 62

Customer Success Telecommunications Compensation Technical Support 62

SmartKarrot

NOVEMBER 23, 2020

The major factors influencing such a humongous growth are the digital transformation initiatives in large enterprises in sectors like retail, telecommunications, and professional services. Customer satisfaction and retention is going to be major focus. User spending on business analytics apps would grow by 23% between 2017 and 2022.

Trends 10

Trends SaaS Scale Telecommunications 10

SaaStr

AUGUST 6, 2020

In terms of starting Tipalti, I sold another company in the telecommunication space in 2008. Chen Amit: I’ll give you the example, not from Tipalti, but I was in the telecommunications world. Harry Stebbings: I mean, incredible to hear about that dollar retention. We’re building an ADSL system, way back when, 96.

Sales Hiring 212

Sales Hiring Payment Services Payment Solutions SaaS Payments 212