Exploring Chargebee Competitors for Subscription Management

The subscription economy is booming.

However, with the bustling world of opportunities to earn recurring revenue, subscription-based SMEs are also faced with unprecedented demands for speed, efficiency, compliance and customer support. These demands can be very challenging to keep up with in the highly competitive industry. This necessitates the use of specialized software by subscription-based businesses to manage their subscriptions and automate recurring billing and revenue operations.

Chargebee is one such SaaS product, but there are a number of reasons why a company, especially a startup or SME, could be looking into Chargebee competitors.

Less tech-savvy business owners transitioning from legacy systems may want guided onboarding rather than self-service. Some startups and SMEs may be searching for more budget-friendly alternatives or businesses with unique needs that are not met by Chargebee, may be on the lookout for Chargebee competitors, that do offer those services.

To address these issues and more, let’s examine why SubscriptionFlow is one of the best Chargebee competitors to consider.

SubscriptionFlow is affordable, adaptable, and endlessly customizable, while giving you access to a wide range of subscription management tools.

Let’s take a closer look.

Chargebee Competitors: Why SubscriptionFlow?

Most of the functionality offered by Chargebee, is also available with SubscriptionFlow, but with greater customization options, free onboarding support and more integration options.

Here are some reasons why you should consider SubscriptionFlow, one of the most complete Chargebee competitors:

1. An All-Inclusive Solution

SubscriptionFlow offers four pricing tiers based on your company’s yearly revenue:

Starter ($99/month)
Rise ($149/month)
Scale ($249/month), and,
Enterprise (custom)

Each of the flat-rate, affordable plans grants you access to all the features and functionality of SubscriptionFlow, with no hidden fees.

SubscriptionFlow offers all of Chargebee’s features along with additional ones, such as:

Admin panel to effectively manage subscriptions
Automated recurring billing and invoicing including calendar date billing
Provision for usage-based billing
QR code invoicing
Standalone and in-app customer self-service portals
Custom billing logic
Hosted payment pages
Integrations with multiple payment gateways
Multicurrency compatibility
Robust reporting and analytics

Furthermore, SubscriptionFlow’s starter plan also includes certain features that Chargebee’s starter plan does not. These include:

Provisioning gift subscriptions
Chargeback automation
QTC automation
Custom reporting
Multiple currencies (with no upper limit of 3 currencies)
Automated email notifications
Customer segmentation
Integration with Square, Microsoft business central and PayStack

For small businesses searching for affordable subscription management solutions, this makes it a great choice.

2. Free Onboarding Support

SubscriptionFlow offers support and guided onboarding to make it simple and quick for users to get started. The tiered plans offer 25, 50, and 75 free onboarding hours. Additionally, the platform provides around-the-clock assistance through live chat, email, and phone support.

This is one of the main benefits of switching from Chargebee to SubscriptionFlow. Chargebee only provides onboarding assistance to enterprise-level clients and has shifted to a self-service model for smaller clients. Customers transitioning from legacy systems can benefit from SubscriptionFlow’s free onboarding services.

3. Flexible Payment Gateway Options

Several well-known payment gateways, including PayPal, Stripe, and Authorize.net, are easily integrated with SubscriptionFlow. This eliminates the need for platforms to be switched between, enabling businesses to securely and effectively process payments.

Subscription Flow also integrates with PayStack and Square.

The flat fee for SubscriptionFlow includes some payment options that are not included in Chargebee’s starter plan. These consist of:

Stripe (transfers via ACH and SEPA)
Credit transfer via SEPA

4. Growth and Retention Features

Chargebee charges hefty fees to utilize its retention tools, but SubscriptionFlow includes access to its growth and retention tools in all of its plans, including in the base fee. Features include the ability to segment customers, track health scores using custom logic, reward loyalty with playbooks, prevent churn, and send reports to customer success teams.

5. Stellar Customer Support

Both platforms provide excellent customer service, however Chargebee’s entry-level plan only offers email and knowledge base assistance. You can also get live support from SubscriptionFlow even with a starter plan.

Conclusion

All things considered, SubscriptionFlow provides a full range of subscription management solutions at a reasonable cost along with top-of-the-line customer service. With these qualities, it’s one of the worthy Chargebee competitors for companies seeking more adaptability, customization and cost-effective subscription management solutions.