Chargebee

APRIL 3, 2024

Discover how Chargebee transforms subscription pricing strategies to drive revenue growth and enhance customer retention. Dive into our SaaS Pricing Masterclass for actionable insights and strategies, leveraging Chargebee for optimal pricing success.

Pricing 52

Pricing Subscription Payment Features Strategy 52

Totango

FEBRUARY 9, 2024

That’s why it is important to understand and track both gross retention and net retention. What is gross retention? In football terms, gross retention, or gross revenue retention (GRR), is like the defense, determined to block any attempts by the opposing team (churn) to breach your end zone (revenue stream).

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Retention Underperforming Technical Team Software Review Churn 108

Blulogix

APRIL 12, 2024

The intricate nature of subscription models can indeed be a formidable maze, but with the right strategies, businesses can turn these complexities into substantial advantages. Strategic Insights Through Data Analysis Complex subscription models generate vast amounts of data, from customer usage patterns to billing preferences.

Payment Features 52

Payment Features Subscription Payments B2B 52

Blulogix

OCTOBER 11, 2023

5 Advantages of Using the Right Automated Billing System for Subscription Businesses By BluLogix Team In the fast-paced world of subscription-based businesses, managing recurring revenue streams efficiently and effectively is essential for sustained growth and success. Subscription Billing 1.

Payment Features 52

Payment Features Payment Solutions Payment Services Subscription 52

User Pilot

JULY 31, 2023

Looking to power up your retention marketing strategy? The big deal is turning them into paying customers who keep renewing their subscriptions long-term. This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. But look no further!

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Retention Strategy Marketing SaaS 98

Blulogix

APRIL 7, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Automating the Charging and Billing Process with BluIQ In the complex world of subscription services, the billing process is often fraught with challenges.

Payment Features 52

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User Pilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? In this article, we’re going to do a deep dive into a whopping 16 different strategies you can draw from to boost customer retention and increase loyalty. What is customer retention?

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Retention Strategy Management Churn 96

Blulogix

MARCH 23, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Crafting a Winning Customer Success Strategy In B2B subscriptions, customer success transcends traditional support frameworks, embodying a proactive commitment to guiding customers towards achieving their strategic objectives with your service.

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B2B Subscription Payment Features Customer Success 59

Blulogix

JANUARY 23, 2024

The ROI of Your Subscription Billing Platform By BluLogix Team Selecting a powerful subscription billing platform is a strategic move with the potential to revolutionize your business operations and yield considerable returns on investment (ROI). This self-service capability enhances customer satisfaction and reduces support costs.

Payment Features 52

Payment Features Payment Services Payments Subscription 52

Blulogix

FEBRUARY 19, 2024

With the cost of acquiring new customers significantly higher than retaining existing ones, businesses are increasingly focusing on innovative strategies to enhance customer experiences and reduce churn. Retention, on the other hand, focuses on maintaining these subscribers over time, turning them into loyal advocates for your brand.

Retention 52

Retention Engagement Strategy AI Search 52

Blulogix

MARCH 20, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Understanding the Renewal Process in B2B Subscriptions In the competitive landscape of B2B subscriptions, the renewal process is a critical moment of truth.

Payment Features 52

Payment Features B2B Subscription Customer Lifetime Value 52

User Pilot

APRIL 22, 2024

But what strategies work? In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. TL;DR Customer success builds long-lasting relationships, increases customer retention , lifetime value , and advocacy, and informs product development.

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Customer Success Retention Software Review Customer Lifetime Value 85

Blulogix

MARCH 24, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Overcoming Customer Success Complexities Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions. Recurring & Usage Billing Navigating the Maze of Customer Success: 1.

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B2B Subscription Payment Features Customer Success 97

Blulogix

JANUARY 23, 2024

What is the ROI of a Subscription Billing Platform? By BluLogix Team Selecting a powerful subscription billing platform is a strategic move with the potential to revolutionize your business operations and yield considerable returns on investment (ROI).

Payment Features 52

Payment Features Payment Services Payments Subscription 52

Blulogix

MARCH 22, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Strategizing Customer Penetration for Enhanced Growth For B2B subscriptions, customer retention is a pivotal factor underpinning the long-term success and sustainability of businesses.

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B2B Subscription Payment Features Consulting 96

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. How to Create Your Customer-Centric Strategy.

Payment Features 98

Payment Features Subscription SaaS Payments Payment Services 98

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

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SaaS Payments Payment Services Payments Payment Solutions 105

Subscription Flow

NOVEMBER 23, 2023

These renewals frequently go unnoticed, and managers and their teams only become aware of them when the invoice shows up on their desks. With the right renewal management strategies, you can drastically increase your business’s performance and stop losing money on auto-renewals.

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SaaS Payments Payment Features Payments Strategy 59

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. 3 Subscription Management Software. 3 Payment Processors.

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Payment Services Merchant Services Payment Methods SaaS Payments 119

Subscription Flow

JANUARY 30, 2024

SaaS renewal management’s primary goal is to increase customer retention and in turn, recurring revenue growth. To encourage your customers to renew their subscriptions at the end of their term, a number of procedures and tactics are involved in devising your B2B SaaS renewal strategy.

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SaaS Payments B2B Strategy Payment Services 59

FastSpring

DECEMBER 3, 2020

Businesses are constantly trying to figure out how to increase customer retention rates. Essentially, that’s the beauty of subscription business models. Subscription businesses get to profit from recurring purchases, and customers benefit from long-term savings and convenience. What is subscription marketing?

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Subscription Payment Features Strategy Payment Methods 96

User Pilot

AUGUST 9, 2023

Wondering how to calculate customer retention rate and why? It’s important to measure the customer retention rate to see how well your product retains customers and to monitor any changes to try and improve it. TL;DR Customer retention rate measures the percentage of customers a company keeps over a specific timeframe.

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Retention Customer Lifetime Value Churn Metrics 98

Chargebee

DECEMBER 31, 2023

The success of any subscription-based business isn’t dependent solely on your customer acquisition efforts, but rather on the number of customers you retain. Your employees play a vital role in improving retention rates, from communicating value during the sales process to providing first-class customer service.

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User Pilot

NOVEMBER 27, 2023

Wondering how churn rate vs retention rate are different? Both metrics are important to track if you want to implement a successful product retention strategy. Other important metrics related to churn and retention efforts. Ways to analyze churn and improve retention rates based on the data.

Churn 101

Churn Retention Benchmarks Customer Lifetime Value 101

SaaStr

MAY 13, 2021

429: In this episode, ProfitWell Founder & CEO Patrick Campbell shares benchmarks from over 23,000 companies and offers a helpful framework to re-evaluate your retention strategy and increase your CLV (Customer Lifetime Value) between 10 and 60%. Patrick Campbell.

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Retention Subscription Payment Features Customer Lifetime Value 146

User Pilot

NOVEMBER 24, 2023

Which one is better, customer acquisition vs retention? This article will examine customer acquisition and retention and determine which one you should focus on. Customer retention keeps existing customers interested and engaged to ensure their ongoing loyalty and repeat business. Both metrics have different formulas.

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Acquisition Retention Customer Lifetime Value Churn 105

Totango

JANUARY 15, 2019

While it’s no doubt a thrill to pursue and persuade a new customer to work with your enterprise, for software and subscription-based businesses, the real value lies in customer retention. But your customer retention strategies should be based on long-term thinking. Leveraging Customer Retention Strategies.

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Retention Subscription Payment Features Strategy 75

User Pilot

NOVEMBER 29, 2023

Looks like it’s time to call in a retention specialist. A dynamic retention specialist will implement proactive strategies to improve the customer experience and increase loyalty, thus improving customer retention. Developing strategies to reduce churn and increase customer lifetime value.

Retention 105

Retention Customer Lifetime Value Churn Outsourced Development 105

Subscription Flow

APRIL 23, 2024

A robust recurring billing software can make all the difference for your subscription business but win 2024 we are taking no gambles. Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market.

Payment Solutions 66

Payment Solutions Payments Payment Services SaaS Payments 66

User Pilot

APRIL 16, 2024

In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. So what strategies can help you elevate the user experience? Implement your product experience strategy by developing an execution plan with a timeline.

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User Pilot

APRIL 3, 2024

PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. ” Analyze direct and indirect competitors’ successes and failures, refining your strategy to enhance your product’s market position. Pricing model for Userpilot.

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GetUplift

SEPTEMBER 27, 2021

Clearly, the case has been made for focusing on customer retention. There’s one very simple concept we need to internalize though before we dive into understanding strategies for customer retention. Gusto, a payroll tech company, is a good example of how changing consumer habits improves customer retention and loyalty.

Retention 89

Retention Strategy Sales Social Media 89

Chargebee

JULY 3, 2023

In this comprehensive study, new research reveals compelling insights about the strategies and tactics of 300+ subscription business leaders – pointing to a shift in the trajectory of the subscription industry, which we call the “Retention Era.” Here are some key insights […]

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Subscription Payment Features Retention Business 52

Totango

AUGUST 16, 2022

Customer Retention Software Cuts Down Client Churn. Customer retention software has become essential for effective SaaS customer success strategies. Customer retention software automates best practices for maintaining clients, helping you deliver successful outcomes that inspire subscription renewals and repeat business.

Payment Solutions 98

Payment Solutions Payment Methods Retention Software Review 98

Subscription Flow

NOVEMBER 29, 2023

One way in which subscription management software can be of help to their clients is by implementing measures to track their revenue and churn rates, as well as create, update, cancel, and renew subscriptions. Multiple options for subscription management are one of the advantages of subscription management software.

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Payment Features Payment Services Payment Methods Payments 52

Subscription Flow

DECEMBER 18, 2023

One crescendo in the symphony of seasonal commerce is subscription boxes. This article is for subscription box retailers so that they can maximize not only the festivity of this time but also the sales. However, we have come up with some different subscription box trends that you can follow for Christmas 2023.

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Chargebee

AUGUST 22, 2022

Nuanced tactics that enable a completely proactive approach to retention for your subscription business.

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Retention Strategy SaaS Subscription 105