ChurnZero

APRIL 1, 2024

How can we apply it to onboarding? Onboarding is an essential part of any customer journey map, and sets the tone for the rest of the customer journey. Research by Wyzowl found that 86% of customers say their loyalty to a business is increased when they are offered a great onboarding experience. Find out more.

Onboarding 76

Onboarding AI Strategy Social Media 76

FastSpring

MARCH 20, 2023

New Welcome Dashboard and Onboarding Experience For Free Trials In an effort to improve the onboarding experience of new sellers and to deliver more valuable information to our existing sellers, we’ve launched a new version of our welcome dashboard. Want to get started? Sign up for free today.

User Experience 82

User Experience Merchant Services Payment Methods Payments 82

User Pilot

SEPTEMBER 10, 2022

Do you know which user experience survey questions to ask? The right ones can give you data that uncover insights such as user sentiment and the like. This post lists the different questions to ask users on your survey concerning their experience with your software. What are user experience surveys?

User Experience 98

User Experience Underperforming Technical Team Scale SaaS 98

User Pilot

AUGUST 10, 2023

What are some user onboarding best practices? What’s user onboarding in the first place? And, how to optimize it to provide an excellent user experience and reduce the time to value? User onboarding best practices for SaaS – Yaakov Carno. moments , helping users experience value quickly.

Onboarding 96

Onboarding SaaS User Experience Scale 96

Inturact

JANUARY 10, 2024

Know the why and how of measuring your user onboarding's ROI, and how this vital metric can reshape the way you view user experience and success in the SaaS industry.

Onboarding 82

Onboarding SaaS User Experience Metrics 82

SaaS Metrics

AUGUST 9, 2023

Your SaaS product, no matter its unique proposition or hefty features list, risks irrelevance without top-notch design and user experience. This guide breaks down the essence of compelling SaaS design with a focus on user-centric approaches. Why design.

User Experience 52

User Experience SaaS Branding Metrics 52

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

User Pilot

JUNE 9, 2023

Are you struggling with segmenting onboarding messages for your customers? This makes it crucial to segment customers based on their common characteristics and personalize the experience for each segment. So let’s check out some ways of segmenting onboarding messages to tailor product communication to individual needs.

Onboarding 94

Onboarding SaaS User Experience Engagement 94

User Pilot

JANUARY 31, 2023

Winning new business is critical for any savvy product manager: a new client onboarding checklist template can help you systemize your path to a successful customer onboarding process. Used correctly, this sort of customer onboarding checklist can become an invaluable tool for any product manager.

Onboarding 98

Onboarding Underperforming Technical Team Software Review Technical Review 98

User Pilot

MARCH 23, 2023

Contextual onboarding is the best way to keep users engaged with your product. But what are some contextual onboarding examples that could inspire you to implement it? So if you want to learn how to apply contextual onboarding tactics to grow your business, keep reading.

Onboarding 96

Onboarding Engagement Retention Software 96

User Pilot

JUNE 15, 2021

UX or CS teams who are trying to improve their SaaS user onboarding experience often ask us: Which software companies have the best user onboarding experiences? When it comes to onboarding a new user, the experience must be obsessively aligned with providing that first moment of value. .

Onboarding 145

Onboarding SaaS User Experience Software 145

User Pilot

JULY 14, 2022

Getting user onboarding right is critically important for any SaaS: in this article, we’re going to explore the powerful concept of minimum viable onboarding. We’ll start by looking at what user onboarding is, then look at why minimal viable onboarding is valuable, and finally how to implement it in your product.

Onboarding 98

Onboarding User Experience Marketplace as a Service Social Media 98

User Pilot

MAY 3, 2023

Is Pendo onboarding functionality any good? We look at the onboarding features Pendo offers, how to use them, and their pros and cons. We also check out Pendo’s pricing plans and what its users think about it. You start designing Pendo onboarding experiences by setting business and user goals. What is it?

Software Review 98

Software Review Onboarding Pricing Engagement 98

User Pilot

FEBRUARY 7, 2023

Helping your users to experience value should be your primary objective as a SaaS owner or a product manager: creating an onboarding tutorial can be one of the most effective tools to help you get the job done. Get it right, and you’ll transform the user onboarding experience for your customers.

Onboarding 98

Onboarding SaaS Mobile Education 98

Inturact

FEBRUARY 20, 2024

You're already familiar with Appcues — a tool that promises to streamline and enrich the user experience. However, selecting this tool is merely the first step in a larger, more crucial strategy.

Onboarding 86

Onboarding User Experience Investment Strategy 86

User Pilot

JANUARY 8, 2024

Adopting user onboarding best practices for your brand is a failproof way to leave a great first impression. A strong onboarding process is like helping people navigate a new terrain without struggling to find their way. It helps users get the most value out of your product within the shortest possible time.

Onboarding 52

Onboarding SaaS Branding Customer Lifetime Value 52

Inturact

MAY 10, 2023

When it comes to attracting new users to your product or service, the onboarding process plays a crucial role in ensuring a positive user experience. And while there are various methods of onboarding, user onboarding videos have become an increasingly popular choice.

Onboarding 52

Onboarding User Experience 52

User Pilot

JUNE 12, 2023

Any savvy product manager should have a rock-solid understanding of goal-oriented user onboarding. If you want to brush up on your knowledge of the onboarding process – and how you can keep users engaged and achieving their goals throughout – you’ve come to the right place! Let’s get started.

Onboarding 97

Onboarding SaaS Education Engagement 97

SaaStr

NOVEMBER 21, 2023

Tip #1: Leverage AI to Enhance the User Experience (UX) From an overall value proposition perspective, every company wants to enhance the user experience. They want employees and customers to have the best possible experience. Personalizing user experiences. To optimize data platforms.

AI 224

AI Scale Generative AI Sales Hiring 224

User Pilot

SEPTEMBER 11, 2023

The ideal user onboarding process is centered around customer needs. This article holds your hand and shows you practical steps to deliver engaging onboarding experiences that drive growth. Additionally, you'll see: Onboarding flow examples from top SaaS companies. TL;DR Why is user onboarding important?

Onboarding 52

Onboarding Engagement Trends Data 52

User Pilot

SEPTEMBER 11, 2023

The ideal user onboarding process is centered around customer needs. This article holds your hand and shows you practical steps to deliver engaging onboarding experiences that drive growth. Additionally, you'll see: Onboarding flow examples from top SaaS companies. TL;DR Why is user onboarding important?

Onboarding 52

Onboarding Engagement Trends Data 52

User Pilot

SEPTEMBER 11, 2023

The ideal user onboarding process is centered around customer needs. This article holds your hand and shows you practical steps to deliver engaging onboarding experiences that drive growth. Additionally, you'll see: Onboarding flow examples from top SaaS companies. TL;DR Why is user onboarding important?

Onboarding 52

Onboarding Engagement Trends Data 52

User Pilot

SEPTEMBER 11, 2023

The ideal user onboarding process is centered around customer needs. This article holds your hand and shows you practical steps to deliver engaging onboarding experiences that drive growth. Additionally, you'll see: Onboarding flow examples from top SaaS companies. TL;DR Why is user onboarding important?

Onboarding 52

Onboarding Engagement Trends Data 52

User Pilot

SEPTEMBER 11, 2023

The ideal user onboarding process is centered around customer needs. This article holds your hand and shows you practical steps to deliver engaging onboarding experiences that drive growth. Additionally, you'll see: Onboarding flow examples from top SaaS companies. TL;DR Why is user onboarding important?

Onboarding 52

Onboarding Engagement Trends Data 52

User Pilot

APRIL 28, 2023

User onboarding is no exception. The article explores how you can use AI user onboarding to drive your product success. TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. What is AI user onboarding?

Artificial Intelligence 97

Artificial Intelligence AI Onboarding Machine Learning 97

Inturact

NOVEMBER 20, 2023

In a landscape brimming with competition, delivering a stellar user experience from the get-go is not just an option; it's a necessity. Fortunately, the right set of tools can streamline this process, transforming how users perceive and interact with your software.

Onboarding 83

Onboarding B2B User Experience SaaS 83

BetterCloud

OCTOBER 20, 2021

Enhancing user experience and boosting productivity with Asana. With the BetterCloud + Asana integration, IT teams can take the following actions for Asana users as steps in automated ULM workflows: Invite users Add users to teams Add members to projects Create tasks Remove a user from a team, project, or all projects Remove a user.

User Experience 52

User Experience Government Enterprise Onboarding 52

Inturact

APRIL 13, 2023

No matter what industry you’re in, website onboarding is the key to making more income in your business. Get it right, and you can expect more users to sign on, eventually become paying customers, and boost revenue. Get it wrong, and well, your users could end up going to a competitor instead.

Onboarding 52

Onboarding User Experience Revenue Business 52

Totango

JULY 31, 2020

Onboarding sets the stage for customer retention by beginning a positive long-term relationship between you and your customer. For SaaS companies especially, the speed and ease with which your customers can progress through new user onboarding will act as the first indicators of how smooth their use of your product will be going forward.

Onboarding 127

Onboarding SaaS Healthcare Systems Review 127

Inturact

APRIL 25, 2023

As a founder or product owner of a B2B SaaS product, you may think that copy and messaging are the most crucial aspects of user onboarding. While messaging is certainly essential, the user experience (UX) of onboarding is equally important.

Onboarding 52

Onboarding User Experience B2B SaaS 52

User Pilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. Book a demo now to get started.

User Experience 105

User Experience Engagement Trends Churn 105

Intercom, Inc.

MAY 1, 2019

This is a story of climbing uphill for Product Tours , our recently launched onboarding tool. A high-quality customer onboarding experience is crucial for long-term growth of a business. A high-quality customer onboarding experience is crucial for long-term growth of a business. Starting in broad strokes.

Onboarding 143

Onboarding Interviewing User Experience Engagement 143

User Pilot

APRIL 3, 2024

Prioritizing user experience optimization in product-led growth is crucial for creating intuitive, enjoyable products that retain customers and drive revenue growth. Continuous improvement through experiments is key in product-led innovation, ensuring products evolve in line with user preferences.

Innovation 104

Innovation Payments Strategy Payment Solutions 104

User Pilot

FEBRUARY 27, 2024

In-app events give you valuable insights into user behavior. By analyzing these events in your product, you can understand how users engage with your app and make improvements to enhance the user experience. TL;DR In-app events are actions users take inside your products.

Payment Solutions 105

Payment Solutions SaaS Payments Payments User Experience 105

User Pilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? This article shows you 11 examples across different user journey stages. We also cover best practices to help you create logical user flows and develop memorable user experiences. Build your user flow diagram. Forgot password user flow.

Payment Solutions 105

Payment Solutions Payments Software Review SaaS Payments 105

User Pilot

MARCH 31, 2022

There’s a simple way to boost product-led growth: giving users a fantastic first impression of your product by using onboarding tooltips. That starts with understanding how new users learn about your product. Then, it’s relatively simple to create an onboarding process that meets their needs and drives adoption.

Onboarding 98

Onboarding Underperforming Technical Team SaaS Compensation 98

User Pilot

FEBRUARY 19, 2024

In contrast, the exit rate refers to the percentage of users stopping their journey on a particular page. Tracking drop-off rates helps teams identify usability issues, improve conversion rates, enhance user experience, and optimize the onboarding process. Book the demo! How to calculate the drop-off rate?

Onboarding 105

Onboarding User Experience Benchmarks Mobile 105