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Magical Metrics with Omni

Tom Tunguz

In August, I wrote about why Omni’s technology reinvents BI once more. Anyone who has managed a larger BI deployment has faced the challenge of managing hundreds, perhaps thousands of metrics. Anyone who has managed a larger BI deployment has faced the challenge of managing hundreds, perhaps thousands of metrics.

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Plumbing Metrics: Key SAAS for Every Business

SaaS Metrics

Technology has application in every sector, and that even includes the plumbing industry. The knowledge you can gather from here helps optimize business operations, ease workflow, Read more The post Plumbing Metrics: Key SAAS for Every Business first appeared on SaaS Metrics.

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Tech philosopher Alex Wolf on designing harmonious technology

Intercom, Inc.

Unpacking this central conundrum is at the heart of Alex Wolf’ s work – the self-described “consumer-facing anthropologist” has made a career by thinking deeply and talking widely about issues related to the pervasive role of technology in modern life. She asks what are the risks involved in “outsourcing” so many of our skills to technology.

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The Role of Emerging Technologies in Transforming the iGaming Industry

SaaS Metrics

Every day, technology is developing more and more, and we are witnessing it very closely. As technology is evolving so much, it’s affecting. Read more The post The Role of Emerging Technologies in Transforming the iGaming Industry first appeared on SaaS Metrics.

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Trusted AI 102: A Guide to Building Fair and Unbiased AI Systems

Numerous high-profile examples demonstrate the reality that AI is not a default “neutral” technology and can come to reflect or exacerbate bias encoded in human data. How to choose the appropriate fairness and bias metrics to prioritize for your machine learning models.

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Cloud is Eating all of Technology and Software… Is it Sustainable?

SaaStr

By 2030, it is predicted to take over all technology and software. Report on employee engagement metrics. The post Cloud is Eating all of Technology and Software… Is it Sustainable? Now, across all industries, 94% of companies today use at least one cloud solution. The astonishing fact is: cloud is eating software.

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Help desk metrics: Elevate your customer support with the right insights

Intercom, Inc.

This is where metrics can be invaluable, giving clarity on performance, and circumventing potential issues. But with so much data to consider, how can you define the help desk metrics that matter for your team? What are help desk metrics? Help desk metrics vs. KPIs. Ticket volume or total conversations.

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The ABM Benchmark Survey

Download the report to learn more about: The strategies and technologies ABM marketers are using to increase ABM successes Why it’s important to shift toward more targeted, personalized assets How marketers are meeting buyers' demands for self-service journeys Which metrics and marketing KPIs matter across the ABM funnel

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The Product Corner: Maximizing Impact, Reducing Hours, and Accelerating Roadmaps with Data

Speaker: Edie Kirkman - VP, Digital at Focus Brands

To overcome this challenge, it is crucial to build core product and technology competencies that provide actionable insights through qualitative and quantitative data analysis. In today's hyper-digital landscape, organizations face the challenge of launching successful products while making the most of limited resources.