User Pilot

MARCH 18, 2024

Let’s explore how a new user activation dashboard works, look at the key metrics you need to include in it, and see how it can help you unlock ways to retain more customers. A new user activation dashboard monitors and reports on activation metrics, identifying conversion bottlenecks and helping you improve the onboarding experience.

Metrics 105

Metrics Trends Onboarding Acquisition 105

User Pilot

FEBRUARY 26, 2024

Digital product metrics reveal how customers interact with your product. They paint a picture of your product’s impact and the success of your marketing strategy. However, not all metrics are created equal. In this article, we hone in on the best metrics for product teams looking to drive product growth.

Metrics 104

Metrics Customer Lifetime Value Scale SaaS 104

User Pilot

OCTOBER 31, 2022

Looking for the right product engagement metrics to track and see how well users are interacting with your product? As a product manager, you need to track product engagement metrics as it allows you to measure user engagement and find ways to deliver more value to your daily active users. Ready to get started? Let’s go!

Engagement 98

Engagement Metrics Strategy Churn 98

User Pilot

APRIL 16, 2024

In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. So what strategies can help you elevate the user experience? Implement your product experience strategy by developing an execution plan with a timeline.

Strategy 105

Strategy Customer Lifetime Value Onboarding User Experience 105

User Pilot

MARCH 7, 2024

What metrics you should track? Other popular user engagement metrics include user activation rate , DAUs/WAUs/MAUs , user stickiness , product usage frequency, NPS, CSAT , customer retention rate , and customer churn rate. If your product is designed to be used daily, like a fitness tracker, DAUs are the key metric.

Engagement 105

Engagement Metrics Underperforming Technical Team Scale 105

SaaStr

NOVEMBER 15, 2022

Metrics are the key to evaluating success and setting goals, but not every SaaS business should orient itself around the same one-size-fits-all numbers. In 2022, founders and investors must be ready to pivot strategy at any moment. After all, it wasn’t so long ago that SaaS metrics gained respect and popularity in the industry.

Metrics 197

Metrics Machine Learning Artificial Intelligence Technical Review 197

User Pilot

OCTOBER 10, 2022

Are you having trouble deciding on what feature adoption metrics you should choose to measure the success of the new feature? In this article, we’ll cover the key metrics you need to develop an informed feature adoption strategy and discuss how you can improve them. This metric is a key indicator of feature utilization.

Metrics 97

Metrics Strategy Underperforming Technical Team Onboarding 97

User Pilot

SEPTEMBER 25, 2023

You just need to ensure you can get started correctly and the metrics you should report on to get the critical metrics. TL;DR SaaS reporting helps to track key metrics and inform the right decisions backed up with data. Databox can take your data and help you visualize your key metrics.

Metrics 105

Metrics SaaS Customer Lifetime Value Acquisition 105

SaaStr

MAY 25, 2021

At least a few times a week, I am sent a deck or exec summary that includes an “Exit Strategy” The slide sometimes references a nice acquisition by an adjacent company, or a prior competitor or player in the space. But is that a strategy ? So there’s only one “exit” strategy that is a true strategy.

Strategy 287

Strategy Acquisition Startup Metrics 287

User Pilot

NOVEMBER 28, 2023

What GTM metrics should you track as a product marketer? On your way to building a go-to-market strategy to launch a new product, you might wonder the former question a lot. That’s why we’re going to show you 12 of the most important product analytics metrics that you’ll need in order to measure your product success.

SaaS Payments 105

SaaS Payments Metrics Customer Lifetime Value Marketing 105

User Pilot

APRIL 3, 2024

PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. ” Analyze direct and indirect competitors’ successes and failures, refining your strategy to enhance your product’s market position. Pricing model for Userpilot.

Innovation 104

Innovation Payments Strategy Payment Solutions 104

Tom Tunguz

MARCH 28, 2021

Though it may seem that the growth was simply executing a constant gameplan, the underlying data suggests a significant shift in strategy. UIPath’s metrics rank it as one of the fastest growing and capital efficient businesses today. In the last three years, UIPath has grown ARR from $169m to $580m, a CAGR of 151%.

Payment Services 359

Payment Services Metrics Payment Solutions Payments 359

User Pilot

JUNE 26, 2023

Want to track the different types of product metrics to get product growth insights ? Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. However, it isn’t easy to choose the right product metrics from the many SaaS metrics available.

Metrics 96

Metrics Customer Lifetime Value SaaS Acquisition 96

User Pilot

MAY 16, 2023

What are value metrics? We also examine a few examples of how companies use value metrics in their pricing strategy. TL;DR Value metrics are the features of a product that customers associate with its value and are happy to pay for. To identify your value metrics look at your product use cases. Why do they matter?

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

User Pilot

MARCH 31, 2023

Analytics vs metrics – how do they differ from each other? Though both are important, analytics and metrics have distinct meanings and purposes in your data analytics process. In this article, we will go through analytics and metrics, their examples, and how you can analyze metrics to drive growth for your SaaS business.

Metrics 98

Metrics Customer Lifetime Value Data Analysis Engagement 98

User Pilot

DECEMBER 4, 2023

From your website to the in-product experience, there are countless CRO metrics to track. This article provides 12 of the most important CRO metrics to help you measure growth at every step of the customer journey. For each metric, we explain what it means, why it’s important, and how to measure it. What are CRO metrics?

Metrics 97

Metrics Customer Lifetime Value SaaS Mobile 97

User Pilot

JANUARY 8, 2024

A product adoption dashboard helps you visualize key adoption metrics so you can make data-driven decisions and boost user engagement. The most important metrics to track and why they matter. TL;DR A product adoption dashboard tracks and displays key metrics related to how users engage with your product.

Metrics 105

Metrics Customer Lifetime Value Engagement Onboarding 105

User Pilot

JANUARY 15, 2024

With an abundance of product analytics to track, having a robust SaaS KPI dashboard is essential to monitor the metrics that matter most. TL;DR A SaaS dashboard can be used to track important metrics and key performance indicators. You need to set goals and gather data to properly track metrics through your SaaS dashboard.

Metrics 105

Metrics SaaS Customer Lifetime Value Retention 105

SaaS Metrics

APRIL 15, 2024

However, with the right marketing strategy, your small business can not only compete but thrive and grow exponentially. But how does one go about creating a marketing strategy that works for a small business? Read more The post How to Create a Marketing Strategy for a Small Business first appeared on SaaS Metrics.

Strategy 52

Strategy Marketing Business Metrics 52

User Pilot

OCTOBER 24, 2023

Keeping an eye on such growth metrics, also known as growth analytics , is crucial for business success. By tracking growth metrics , you can uncover potential problem areas, as well as possible avenues for revenue growth, and much more. In this article, we will discuss the 10 most crucial growth metrics you should be tracking.

Metrics 103

Metrics Customer Lifetime Value Churn Acquisition 103

User Pilot

MARCH 25, 2024

The number of sessions per user metric is key to understanding user behavior and user satisfaction with your platform. This article shows you: Easy ways to track this metric using Userpilot and GA4. Popular tools for tracking the number of sessions per user metric: Userpilot. Best practices to improve product engagement.

Metrics 102

Metrics Underperforming Technical Team Engagement Benchmarks 102

User Pilot

FEBRUARY 22, 2024

TL;DR Customer communication encompasses all interactions between a business and its customers, while customer communication strategy is what you’ll use to improve these interactions amongst new and existing customers. Track the right customer communication metrics. Channel-specific strategies. Nurturing relationships.

Communication 105

Communication Outsourcing Services Strategy Payment Solutions 105

User Pilot

JULY 27, 2023

Adoption metrics are essential to measure to aid in making improvements to your product. But which product adoption metrics should you track? This article will cover the 14 metrics to track to help you increase your customer lifetime value. Book a demo to see how Userpilot can help with adoption metrics.

Metrics 97

Metrics Customer Lifetime Value Software Review SaaS 97

Kellblog

MARCH 29, 2023

Just a quick post to share the slides from the presentation I gave today at the KiwiSaaS conference to discuss the SaaS metrics that matter in 2023 and 2024. This includes an explanation of why I excluded (what I view as old school) churn, lifetime value (LTV) and LTV/CAC analysis from those metrics.

Metrics 123

Metrics Compensation Benchmarks Interviewing 123

Intercom, Inc.

DECEMBER 8, 2020

This is where metrics can be invaluable, giving clarity on performance, and circumventing potential issues. But with so much data to consider, how can you define the help desk metrics that matter for your team? What are help desk metrics? Help desk metrics vs. KPIs. Ticket volume or total conversations.

Customer Support 211

Customer Support Metrics Technical Review Scale 211

User Pilot

APRIL 11, 2024

If you’re not tracking customer satisfaction metrics, you’re probably losing customers every day, and you don’t even realize it. So let’s dive in and take a closer look at what metrics measure customer satisfaction and how to measure them. Book a Userpilot demo to see how we can help!

Metrics 52

Metrics Customer Lifetime Value Software Review Retention 52

Teamgate

OCTOBER 26, 2023

In the dynamic realm of Software as a Service (SaaS), mastering sales metrics is your linchpin to sustainable growth and profitability. This comprehensive guide delves into essential and advanced SaaS sales metrics, elucidating how they can inform robust sales strategies, integrate with technology, and avoid common interpretation pitfalls.

Metrics 81

Metrics SaaS Sales Technology 81

Tom Tunguz

APRIL 8, 2019

In 1986, Amar Bhide wrote “ Hustle as Strategy ” for the Harvard Business Review. It’s not a powerful new strategy that a new leader infuses into the organization. First, they focused on handful of key metrics. Great execution is a winning strategy. At the time, he was an assistant professor at HBS.

Strategy 213

Strategy Venture Capital Banking Software Review 213

Predictable Revenue

DECEMBER 16, 2021

The post How Technical Credibility & Metrics Will Help You Close More Deals appeared first on Predictable Revenue. As a sales rep it's critical that you're credible about how technical things interact so that you can help customers get to their intended outcome.

Metrics 232

Metrics Revenue Sales Strategy 232

User Pilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! The strategy should also have information about the UX team, processes, and guidelines.

Strategy 104

Strategy Underperforming Technical Team User Experience SaaS 104

User Pilot

APRIL 23, 2023

Do you know which product health metrics to track to achieve long-term success for your SaaS business? The right metrics and data will offer valuable product growth insights to help you make data-driven decisions about optimizing your products’ performance. What are product health metrics? Let’s start!

Metrics 97

Metrics Customer Lifetime Value SaaS Scale 97

Groove HQ

JUNE 3, 2020

Nine real customer success strategies we use at Groove, along with templates to set them up yourself. The post 9 Customer Success Strategies That Actually Scale (Plus 4 Metrics We Track) appeared first on Groove Blog.

Customer Success 107

Customer Success Scaling Metrics Strategy 107

User Pilot

JULY 13, 2023

In this article, we’ll go through how to measure growth of a company by delving deep into the basics, relevant metrics, and each necessary company growth rate formula. Important metrics to measure the growth of a company We’ll now look at some important metrics that will help you measure a company’s growth.

Metrics 98

Metrics Customer Lifetime Value Benchmarks Churn 98

User Pilot

AUGUST 10, 2023

Tracking your product’s DAU, WAU, MAU metrics will provide insights into user engagement and how well your tool is performing. This article shows you the right way to measure those metrics. Measuring the DAU, WAU, and MAU metrics helps you: Understand user retention. Only tracking DAU, MAU, WAU and not looking at other metrics.

Metrics 96

Metrics Venture Capital Benchmarks Engagement 96