How to Create a Customer Journey Map (Even if You Have No Idea Who Your Customers Really Are)
Neil Patel
NOVEMBER 5, 2020
This brings out more of our emotional, empathetic side, versus looking at the potential customer as a number to slot somewhere in a sales funnel like a puzzle piece. She’s a pro at gathering competitive intelligence and uses it wisely to reinforce the brand while cementing customer loyalty in a very competitive marketplace.
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