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Eoghan McCabe on the importance of authenticity in leadership

Intercom, Inc.

In a wide-ranging conversation, Eoghan explored the complex nature of ambition, the role of self-doubt in creating our drive to succeed, and the crucial role of authenticity in leadership. What distinguishes good leadership from bad? Listen to the episode below, or if you’re short on time, here are some of Eoghan’s key insights.

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The importance of doing reference checks (2/2)

The Angel VC

This is part two of Jenny's article about the importance of reference checks. Last time we spoke about WHY you should do reference checks and what impact a bad hire can have on your organization. General thoughts on the HOW: If you do reference checks, make sure they are one of the last steps of your recruitment process.

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How to Scale Go-to-Market Through IPO with ICONIQ Growth’s General Partners

SaaStr

While it’s not the focus of this article, it’s a frame of reference for performance across the different stages. There’s also a management and leadership layer to enable and coach individual contributors. That’s why getting the right leadership in place is so important. One way to get that is by building a global workforce.

Scale 258
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Totango Earns Multiple Leadership Awards from G2

Totango

Totango is excited to announce that we have once again been recognized by G2 with awards for our leadership in Customer Success. The post Totango Earns Multiple Leadership Awards from G2 appeared first on Best Customer Success Blog | Trends & Articles for Enterprise Growth. Try Totango For Yourself.

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Lowering the Hiring (And Investing) Bar Didn’t Work

SaaStr

We stopped doing reference checks. We hired job hoppers that never stayed anywhere for more than 18 months for leadership roles. Everyone was hiring everyone, anyone, back in mid-2021. This data from Carta helps illustrate it: So we cut corners. No time, didn’t want to know.

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CEO Systems: 5 Lessons Learned from Scaling at Every Growth Phase with HashiCorp CEO Dave McJannet (Pod 598 + Video)

SaaStr

McJannet shares the growth models that have repeated throughout the companies he has worked with, and he believes that most tech companies can use these phases for reference. Leadership Team: 18-month horizon. Yet, founders must be aware of company phases before taking advice –– the wisdom might not be suitable for their growth phase.

Scaling 231
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The 7 Biggest Mistakes CMOs Make (And How to Avoid Them) with the CMOs of Databricks, Zoom, and Okta

SaaStr

So you need context from leadership to what you ultimately need to deliver on in your function to be successful. When you get everyone on the leadership team in a room to come up with the best ideas, those people take ownership of the ideas. Build the right leadership team based on your company’s core values and hiring principles.