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Scaling Past $10M ARR: Listening to the Market and Defying Tradition with WorkRamp CEO Ted Blosser (Video)

SaaStr

But the drive and passion remained, and leadership didn’t give up. Blosser comments, “The big thing I want to share with everyone is just stick with it if you feel like you have product-market fit. Leadership introduced a high-velocity playbook and refocused the company downstream. Sometimes it can take longer.”

Scale 204
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The 6 Most Common Mistakes Founders Make When They Are Just Starting to Scale Revenue

SaaStr

One of the biggest mistakes I see after $1m in trying to enter new market segments, new verticals, where you have zero traction. Let me list some of the ones I see most often going from say $1m to $10m in ARR: Chasing the Shiny Penny. It’s one thing to invest in an area where only 5% of your business is today.

Scaling 271
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A Low Win Rate is Just a Huge Opportunity-in-the-Making

SaaStr

Do you need better sales leadership? Win rates should go down as you scale, and push into new market segments. Win rates in fact should go down as you do more marketing. Marketing will bring in leads that are tougher to close. That alone can increase your close rate materially. Are you nurturing leads properly?

Scale 278
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Successes and Setbacks on the Road to $1B with Alessio Artuffo, President and COO at Docebo

SaaStr

The LMS market segment is big, and Docebo thinks about it in two folds. Leadership injections as you scale are tricky. At Docebo, 65% of their customers use it both externally and internally. It’s essential that messaging doesn’t get confused when communicating with these different use cases.

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Totango named 3x TrustRadius “Best of” award winner in customer success

Totango

This is why we are so proud to have received multiple leadership awards from TrustRadius in the customer success category, including: TrustRadius Best Relationship: Highlights companies that follow through on their sales and marketing promises, deliver on implementation expectations, and identify customers who would buy again.

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5 Interesting Learnings from BigCommerce at $180,000,000 in ARR

SaaStr

Shopify is #1 in so many market segments, but for “bigger” SMBs BigCommerce (and perhaps less-custom enterprise deployments) is arguably #2 to Shopify. It’s much smaller than Shopify, at $170m ARR vs $3B+ ARR, but it’s still plenty big for us to learn a lot from this big but not #1 player in the market.

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Bootstrapping in SaaS? It Works. But Add ~4 Years to the IPO Timeline.

SaaStr

Third, it’s important to be in a segment where competition can’t kill you. Because it will take you 4 years >longer< to get to $10m ARR, it’s important to be in a market segment where direct competition is weak. This doesn’t mean it isn’t there. It just means that in your sweet spot of deals … you usually win.