SaaStr

JANUARY 30, 2023

Overcoming challenges by optimizing for success In the early stages of setting up your SaaS business, it’s always a good idea to invest time thinking about the direction you want to take. This insight led Deel to focus on solving payments and compliance. Lessons in leadership Grow your organization thoughtfully.

Sales Hiring 229

Sales Hiring Payment Services SaaS Payments Scale 229

SaaStr

MAY 29, 2019

Ellevest is on a mission to close the gender investing gap by leveraging a robo-advisor designed especially for women. Stripe’s software allows its customers to make and receive payments by providing the technical, fraud prevention and banking infrastructure to operate online payment systems.

Payment Methods 224

Payment Methods Payment Solutions Payment Services Banking 224

Baremetrics

AUGUST 30, 2021

The phone rings. If you chose not to answer the phone, you’d be in the majority. People love talking to you on the phone – just not necessarily when you’re selling something. Buyers need to be in control When the phone rings, or an email pops into our inbox, we are put in a reactive position. Do you pick up?

Payment Methods 98

Payment Methods SaaS Payments Strategy Marketing 98

SaaStr

DECEMBER 12, 2022

This immediate time-to-value applies to your product and the content you share on your website. As soon as users land on your website, they should get the value quickly. You want your customers to make the payment decision as soon as possible. Find where your customers are online and listen to them.

Payment Methods 181

Payment Methods SaaS Payments Company Culture Payment Solutions 181

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works. Professional moderation.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

Neil Patel

JULY 21, 2021

Think of the many fast-food stores you see worldwide. If you have a passion for sports, consider investing in a sporting business. Similar to the growing popularity of housing services, furniture stores are seeing a surge in demand. Some great car wash franchise options include Prime Car Wash , Tommy’s Express , and Mr. Clean.

Payment Services 121

Payment Services Payment Methods Business Payments 121

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Speaker video: Stripe is really a set of developer tools for building and operating an online business. I’m an execution person.

Scale 148

Scale Payment Services Payment Methods Scaling 148

SaaSHolic

MAY 15, 2023

Three important factors for companies to consider when implementing AI are discussed: organizational structure, management systems, and leadership models, with an emphasis on simplicity and financial optimization in data processes.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

ChurnZero

MARCH 31, 2020

Takeaway #1: Don’t be afraid to ask customers how they’ve been impacted by this crisis—whether it’s directly via phone or passively via a survey. Reaching out to customers via phone helped motivate their team by hearing customers’ sense of relief and gratitude. It’s been hard to contact customers by phone since offices are closed.

Payment Methods 72

Payment Methods Payment Solutions Software Review Payment Services 72

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Payments has been around for thousands of years. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide.

Scale 114

Scale Payment Services Payment Methods Sales Hiring 114

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Lessons learned on leadership with Karen Peacock and Leandra Fishman. 10 years of making internet business personal.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

OPEXEngine

JUNE 9, 2020

Harvard Business Review recommends a model that has fewer ‘knee-jerk’ cost cutting tactics, blended with a few strategic investments. To help accelerate your business you must embrace that in the post-COVID world, your customers will be much more willing to accept remote delivery of services that were traditionally delivered in person.

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

OPEXEngine

JANUARY 18, 2022

“The impact of the pandemic was quite dramatic as we literally lost all of our revenue from one week to the other,” said Marcus Tillmann, CFO of online travel site Trivago. “We Reese—whose career has spanned wealth management, financial services, payments, and fintech—said he viewed the CFO role as being “the champion of value creation.”

SaaS Payments 52

SaaS Payments Scale Strategy Payment Services 52

Baremetrics

DECEMBER 7, 2023

Other things to consider Loans Payment terms Annual plans 7. We have seen companies where only the leadership team takes a pay cut, but also team-wide cuts have been on the table. Implement pay cuts by starting with the leadership. You are the best person to figure out what’s the right approach for your company.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

OPEXEngine

JULY 28, 2020

They define a bold path to leadership, they make difficult portfolio choices, they allocate resources strategically and they build strong capital structures. The company makes little from the operating system itself, but the more Android phones that are out there, the more Google collects in mobile ad and app revenue.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Baremetrics

DECEMBER 7, 2023

Similarly, the startup leadership are usually the best people to figure out the type of an integration needed between their app and the billing platform. Without visibility to your A/R, it would take a while from your company leadership to notice if there’s a looming cash crunch. When a payment comes in, it should decrease.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

ChurnZero

MAY 20, 2021

Chasing the wrong priorities and investments can quickly snowball and compound over time, resulting in stunted progress and flatline growth. That’s why it’s essential to invest in the people, processes, and technologies that create the most value for your customers and your organization.

Customer Success 90

Customer Success Payments Payment Services Scale 90

SaaStr

AUGUST 7, 2020

We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. Yeah, I’m a product person by training and so we had had a lot of experience building SaaS and vertical products. You can do that.

Payment Solutions 147

Payment Solutions Pricing Payments Payment Services 147

FastSpring

MARCH 27, 2023

Like, you’re literally on the floor like crippled with crying just like two years of your hard work, or whatever, you know, you’re like, ah, and then you get a phone call at that exact moment. How are we going to do that? We’re enterprise software for a new category called LearnOps.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. * First, what is continuous customer development? Does it have to be in person? What is the process to do it efficiently?

Scale 124

Scale SaaS Payments Sales Recruiting Payment Services 124

OPEXEngine

MARCH 15, 2022

Where will it make sense to invest the time, effort, and money to set up a local entity and scale it? Do you need to expand overseas to ensure your competitiveness or leadership position as a company in your respective market? Payment Processing and Currency Management. Local payment management is critical for several reasons.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

OPEXEngine

MAY 4, 2021

Corporate finance experience is declining, while investment banking is rising, as a path to the CFO seat, CFO Dive data shows. ” Many leadership paths. The newer path to CFO is through investment banking. From there he took leadership roles at a number of high-profile Internet companies, including ZipRealty and Yelp.

Payment Services 52

Payment Services Finance Communication Strategy 52

SaaStr

APRIL 23, 2019

” The whole point of building a corporation, is not having personal liability attached to it. So, there’s all these people who are just using debit cards, and just walking around with debit cards with 120 000 in the bank, or just using their personal card for all these things. We know a lot about payments.

Sales Hiring 156

Sales Hiring Sales Recruiting Scale Payment Methods 156

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. I just think that definition of responsibility will change where they may simply be a sales and marketing person who’s focused on new logos, but immediately is handed to success from that point forward. Nick Mehta: So let’s dive into the future.

Payment Methods 197

Payment Methods Merchant Services Scale Payments 197

Kellblog

JANUARY 30, 2021

Numbers wise, the average Series A was up 16% in size over 2019 at around $15M, but early-stage venture investment was down 11% over 2019. Here’s Lynch’s website (now seemingly somewhat out of date) to hear his side of this story. Leadership matters. Since I’m being charitable today, HIT. Autonomy CEO extradited.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

SaaStr

OCTOBER 10, 2019

So you can create this online interactions that are amazingly beautiful without any need for codes and without any, let’s say, true design education. Like they were looking at this existing forums as the online version of lifeless paper forms. So that we can suggest you like other eCommerce’s do as well.

Scale 131

Scale Scaling Payment Methods SaaS Payments 131

ProfitWell

SEPTEMBER 23, 2019

Similar to the Stitch Fix model, Lookiero applies algorithms to a database of personal stylists and customer profiles to provide a personalized shopping experience to its online user base. It then delivers five personally-curated pieces to fit the shopper's individual size, style, and preferences. Stripe raises bills.

VP of Engineering 45

VP of Engineering Payment Services Payment Methods Subscription 45

SaaStr

MARCH 19, 2019

For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. Then also went into venture capital where I invested in API first products. Thank you Ceci. I’m Vicki Lin.

Payments 117

Payments Scale Scaling Revenue 117

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. We put it online, $10,000, and we started talking to our customers. We taught a free class, got 7,000 people in the free class, and I started emailing everybody in that class individually, personalized emails, one by one, a thousand a day. We can quit our jobs.

Acquisition 134

Acquisition Software Review Payment Methods Marketplace as a Service 134

Intercom, Inc.

MAY 16, 2019

Patrick: It’s a tool that helps you create interactive product onboarding guides for online businesses or online products. This was a big investment for your team and for a bunch of other teams in our go-to-market all around the business. How confident were you that it was worth that kind of investment?

Payment Solutions 106

Payment Solutions Underperforming Technical Team Onboarding Software Review 106

yoursales

JANUARY 28, 2022

It'll track any Google-based Sales Professional's efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they've called back. hyperise - Hyper Personalize your sales funnel and grow your sales conversions. vidREACH.io - Personal, Video-powered Email Outreach.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SaaStr

JULY 8, 2020

What Nobody Tells You About Seed Investing with SaaStr CEO Jason Lemkin and Cowboy Ventures Founder and Partner Aileen Lee. I think it gives us a perspective that maybe we don’t get in some other places, in addition to many great investments over the years. Personally, our team has been holding back a little bit.

Investment 156

Investment Technical Review Part-Time VPE Development Team Review 156

SaaStr

AUGUST 9, 2019

Why is it so crucial to invest in enablement in the early days? I know there’s everything written about how 57% or 68% of the buyer journey is done before they engage a salesperson because so many people are researching online. Now having said that, even then I need to invest in that enablement. Number one.

SaaS Payments 128

SaaS Payments Cloud Technical Review Scale 128

OPEXEngine

JANUARY 28, 2020

These flexible, non-dilutive financing solutions scale with a business’ growth, enabling entrepreneurs to focus on their business without giving up equity, personal guarantees , or board seats; it’s understandable why entrepreneurs are increasingly seeking such solutions to reach their next growth milestone.

Venture Capital 61

Venture Capital Finance Payments Revenue 61

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. Here, Brian walks through strategies and methods for moving deals through the pipeline and adding more “Closed Won” deals to the board. Steal Like an Artist.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

JUNE 20, 2019

In this session, the audience will learn about Adyen’s journey from a Dutch payments startup, to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber and Microsoft. I mean payment cultures, payment habits are, yeah, different in every country all over the world.

Payment Methods 133

Payment Methods Merchant Services Payments Payment Services 133

yoursales

DECEMBER 23, 2019

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Capsule CRM – The smart simple online CRM. SugarCRM – CRM Software & Online Customer Relationship Management.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102