Intercom, Inc.

JULY 13, 2021

That’s why we’re upfront with candidates about what we look for in designers before they interview with us. Design candidates can better prepare for their interviews. This made designers concerned that they couldn’t advance because they didn’t have the opportunity to interview. We all achieve better business outcomes faster.

Interviewing 271

Interviewing Leadership Engineering Communication 271

Sales Hacker

APRIL 21, 2020

You’ll be able to download the interview scorecard template that I use with my clients. Part two of this scorecard series will help you create a sales interview scorecard to land that sales role you’ve been dreaming about. Who is involved in the interview process, onboarding process, and ongoing support and training process?

Sales Hiring 93

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 93

SaaStr

MAY 6, 2021

Kathy used her interview with the founders to see how they responded to different points of view and find out what their “why” was. She used her interviews with investors to find out how they really felt about the product and their why. People’s past accomplishments and references tell you more than their interview.

Sales Hiring 227

Sales Hiring Sales Recruiting Interviewing Revenue 227

Tom Tunguz

JUNE 6, 2018

First, you already have a strong reference on their behalf, so there’s less screening required. Second, there’s no leadership/relationship risk. When interviewing for new executive to lead an internal team, interview for the network by asking and digging into the question: “Who are your first 5 hires?”

Scale 246

Scale Interviewing Finance Leadership 246

Andreessen Horowitz

FEBRUARY 12, 2024

Getting executives out of the 1:1 interview process and into a whiteboard session can help you assess their core competencies and how they’ll work with your team. We’re not necessarily interviewing them for a specific role in the portfolio. We spend time looking at their org savvy, their leadership skills.

Sales Recruiting 79

Sales Recruiting Technical Advisors Sales Hiring Underperforming Technical Team 79

SaaStr

JULY 7, 2023

You can interview. So in Tougher Times for Many, let me boil this down to one key suggestion. I know great jobs are harder to find. But … here it is: Don’t Actually Take That SaaS Job Unless You Truly Know the Product First. You can talk comp. You can even get an offer letter.

Marketing 218

Marketing Sales Interviewing Enterprise 218

OpenView Labs

DECEMBER 3, 2020

This time I met up with Lisa Campbell, Chief Marketing Officer at Autodesk, to talk about leadership, the most underrated superhero, and the thing that’s always in her pocket. Listen to audio clips from the interview below, or keep scrolling to read the Q&A. I refer to myself as The Great Distiller. Who is your role model?

Leadership 52

Leadership CTO Coach CTO Interviewing 52

User Pilot

NOVEMBER 23, 2023

That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. Leadership and investors often challenge them because they can’t see anything tangible that they’re paying for. How is the outcome-based roadmap different from regular roadmaps? Product vision.

Scale 101

Scale Underperforming Technical Team Sales Recruiting Software Review 101

Mucker Capital

APRIL 2, 2024

Buyers may also struggle to justify investments in new purchases and to convince their leadership team of the worth. Hard Cost This refers to money spent outside the company on materials, software, technology, etc. This can be done by counting activities like emails, phone calls, or interviews.

Sales Recruiting 52

Sales Recruiting Technical Review Enterprise Cybersecurity 52

SaaStr

NOVEMBER 16, 2020

How can one determine a closer in the interview process? Below, we’ve shared the transcript of Harry’s interview with Andy. You said before, to me, it’s the believing in kind of participatory leadership over servant leadership. I don’t subscribe to the servant leadership model. Harry Stebbings.

Sales Hiring 189

Sales Hiring Scale Leadership Sales Enablement 189

Sales Hacker

DECEMBER 7, 2021

For every member that’s referred by another member, we’ll plant 250 trees. David Hershenson: About 20 years ago, I moved to San Francisco and interviewed with a little startup called salesforce.com, where there were less than 200 people. That was the only company I interviewed with. Finally, Vidyard. Be careful.

Branding 79

Branding Technical Review Underperforming Technical Team Sales Hiring 79

Sales Hacker

NOVEMBER 16, 2020

I recommend: Outsourced buyer interviews with a clustered model. Most writing about win/loss analysis takes it for granted that buyer interviews are the best method. And while I agree that buyer interviews can yield the most accurate, highest fidelity data, they’re also the most expensive approach. Buyer interviews.

Outsourcing Services 99

Outsourcing Services Data Interviewing Technical Review 99

Intercom, Inc.

JANUARY 24, 2023

Build alignment Generate clarity and excitement with teams and leadership. To test this, we conducted interviews with target prospects, walked them through the core concepts, and asked about the value and appeal they saw. This deck helped leadership understand and buy into the work. A starting point to begin planning.

Leadership 118

Leadership Branding Engagement Interviewing 118

Intercom, Inc.

FEBRUARY 25, 2021

When I first start working with clients, I’ll interview executives, employees, customers, and the employees. You can also read the full transcript of the interview, which has been lightly edited for clarity, below. ” “Hey, can you refer me to…?” Writing the book on customer experience.

Scale 211

Scale Consulting Interviewing Customer Support 211

OpenView Labs

APRIL 14, 2021

Over a thousand CEOs were interviewed about the #1 threat to their business and 80% said: a scarcity of skills in the job market. Source honest information from backchannel references. You’re unlikely to get it from official references, says Steve. You’re unlikely to get it from official references.”

Sales Hiring 55

Sales Hiring Sales Recruiting Technical Review Technical Advisors 55

ChurnZero

NOVEMBER 9, 2021

These might come up either internally with leadership or externally with customers and their executive sponsors. Ensure you thoroughly document it, so you always have a reference you can return to if you need it in the future. Either way, it’s a good idea to have processes and strategies in place to address them. .

Onboarding 98

Onboarding Benchmarks Churn Consulting 98

Sales Hacker

FEBRUARY 11, 2019

” Do your LinkedIn, Twitter, Instagram, and Facebook posts contain men-only images and content referring to potential company employees as “he” or “his”? Your Interview Panels Lack Diversity. Your Sales Leadership Team All Looks the Same. Who is comprising your current sales leadership team?

Sales Hiring 54

Sales Hiring Sales Recruiting Social Media Sales 54

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. One of the Amazon Leadership Principles , “Have Backbone; Disagree and Commit” does just that. Invent and Simplify This mental model is also part of the Amazon Leadership Principles.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Sales Hacker

JANUARY 27, 2020

But, when I’m hiring, any time a candidate focuses on these perks during an interview , I can’t help but view it as a knock against them. For example, have you ever found yourself in a situation where someone colored outside the lines on a deal — yet received praise from senior leadership (and maybe even yourself)?

Sales Hiring 84

Sales Hiring Underperforming Technical Team Sales Leadership 84

Sales Hacker

NOVEMBER 1, 2017

As someone who has had a few sales jobs over the past 20 years (and not all of them blew my socks off), I can say with confidence that it’s easy to lose sight of what’s important in the interview process when you’re scoping out a new gig. Here’s how to create one to keep you on task and unbiased as you interview for a new gig.

Sales Hiring 54

Sales Hiring Scale Interviewing Sales 54

Sales Hacker

JUNE 23, 2021

How to contribute: Predictable Revenue’s blog is a place to hear new content from the CEO and senior leadership team. How to contribute: I n their Sales Guest Blogging Guidelines , HubSpot explains what type of content they accept (with example blog posts for reference) and the steps required to pitch your guest post. John Barrows.

Sales 79

Sales Technical Review Outbound Sales Team Interviewing 79

Neil Patel

OCTOBER 24, 2020

How to Find a Good Consultant – Getting the Interviewing Process Right. You can also carry out an internal survey or reference feedback. Talk to your past clients and ask them for references. You can learn a lot about their personality, work ethics, and value that you may not identify while interviewing them.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

CustomerSuccessBox

JULY 11, 2022

In order to ensure the product is moving in the right direction, you should take advantage of the opportunity presented by active users leaving (referred to as “churn”). Exit Interview or phone call: Calling clients could add a more personal touch. This might help: Guide for implementing a proper exit interview.

Churn 52

Churn Payment Services Payment Methods SaaS Payments 52

SaaStr

JULY 24, 2019

These may feel a little soft, but they’re incredibly helpful in the hiring process, because probably like many of you, I spend a lot of my time on video conferencing, interviewing candidates. They’re the ones who are willing to go out there at conferences like this, and talk about Talkdesk, or refer us.

Retention 137

Retention VP of Engineering Sales Hiring Scale 137

ChurnZero

NOVEMBER 9, 2021

These might come up either internally with leadership or externally with customers and their executive sponsors. Ensure you thoroughly document it, so you always have a reference you can return to if you need it in the future. Either way, it’s a good idea to have processes and strategies in place to address them.

Onboarding 52

Onboarding Benchmarks Churn Consulting 52

Sales Hacker

DECEMBER 18, 2017

As part of the agenda, we had Hari Krishnan , CEO at PropertyGuru join us for a one hour interview. Don’t drop names of competitors or reference industry trends that are not relevant to my region or business. More Real World Feedback From a CEO. Late last year I delivered a 2-day program for 90 salespeople. Do your research.

Interviewing 107

Interviewing Leadership Engagement Education 107

CustomerSuccessBox

JANUARY 10, 2022

You put forward your excellent interpersonal skills and your ability to solve problems to become their reference. Finally, ask for references from his former clients to assess how well he was integrated into their teams, the relationship with his main contact, and the proper use of the CRM tool in his daily life. Salary range.

Compensation 52

Compensation Customer Success Trends Management 52

OpenView Labs

MAY 10, 2019

Even the best training in the world will not effect change if no one takes it, which underscores the need to survey and interview sales executives whenever possible to understand their learning needs. Here’s a four-step process on how the marriage of Big Data and prescribed learning can drive sales success in the Digital Age.

Sales Enablement 63

Sales Enablement Scale Data Sales 63

Frontegg

NOVEMBER 4, 2021

This methodology is empowering end-users by giving them more in-app freedom and independence, something commonly referred to as self-service. Teresa Torres helps digital product teams adopt continuous product discovery practices including a regular cadence of customer interviews, rapid prototyping, and assumption testing.

Social Media 52

Social Media CTO Coach Technical Review New CTO 52

OPEXEngine

SEPTEMBER 1, 2020

Taking the exact opposite tack, in a recent CNBC interview, Alan Patricof , founder of Greycroft Partners, an elite venture capital firm, said: “academic studies show that the success rate of entrepreneurs who start at the age of 60 are twice as successful as those that started in their thirties.” How should you do this?

Venture Capital 52

Venture Capital Leadership Construction Development 52

Sales Hacker

JANUARY 8, 2021

Use competency-based interview questions to look for independence, leadership potential, self-discipline, and resourcefulness. I frequently reference Jason Lemkin’s post on hiring two reps when you first begin, and I’ve found this to be very helpful when entering new markets. Establish 1:1 check-ins as well.

Sales Hiring 82

Sales Hiring Sales Recruiting Sales Technical Review 82

Buffer Resources

OCTOBER 10, 2023

At Merrative, we help brands and creators publish thought leadership content formats like interview-based blogs, narratives, non-fiction books, webinars, and data stories – and LinkedIn was working for our growth. I came across the concept of ‘Thought Leadership’ content format while upskilling my writing.

Leadership 126

Leadership Social Media Sales Hiring Trends 126

SaaStr

FEBRUARY 4, 2020

Now this work came out of some really good people analytics from Google that was performed over two years where a group that is referred to as Project Oxygen looked at teams, all functions across many organizations. You’re passionate about diversity and you hire an all white male leadership team. So how do you do that?

Scale 177

Scale Underperforming Technical Team Scaling Leadership 177

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. When I say “execute”, I don’t simply mean the engineering challenges of building something.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

Buffer Resources

NOVEMBER 1, 2023

When she launched the thought leadership and personal branding part of her social media consultancy business, none of her leads matched her new offering. They I regularly refer back to it to make sure my social posts, conference talks, podcast interviews, etc. are aligned.” 

Branding 90

Branding Social Media Consulting Content Marketing 90

Sales Hacker

JULY 11, 2019

In a smaller company, that might be your HR professional, while in a larger company, there might be a specific person charged with running leadership and development. Step 2: Understand the Interview Process for Getting the Role. Thank everyone for their time and consideration and ask for a reference on the way out.

Development Team Review 63

Development Team Review Underperforming Technical Team Sales Branding 63

SaaStr

NOVEMBER 26, 2019

Listen, coming from a prior world where multi-million dollar contracts hung in the fate of them talking to just one more customer before they signed, where you felt like you were begging, and borrowing, and stealing to find a way to find a reference or the deal wasn’t happening. The true test of your leadership is when things are hard.

Scale 216

Scale Sales Hiring Underperforming Technical Team Sales 216