Unbounce

JUNE 23, 2020

The problem is the software that makes them possible is usually priced for huge companies with deep pockets. And so you hope that companies price their software in a way that both makes it accessible and reflects the actual value you’re getting back. Or, in shorter terms, giving you what you pay for. We’ve done this, too.).

Pricing 120

Pricing Scale Machine Learning Artificial Intelligence 120

SaaStr

OCTOBER 30, 2021

Their CEO will join us at SaaSr Scale 2021 on December 15 to talk about using data to get to 10,000 SMB customers! A mentor of mine suggested that I reframe my search to seek out companies that I would invest in, instead of the other way around. He told me, you can invest time, talent, or treasure. Make It A Science.

Scale 244

Scale Sales Hiring Sales SMB 244

SaaStr

APRIL 24, 2019

Alexandr Wang is the Founder & CEO @ Scale, the startup providing high quality training and validation data for AI applications. To date, Alexandr has raised over $23m with Scale from some of the best in the business including Index, Accel, Y Combinator, Dropbox’s Drew Houston, Justin Kan, Thumbtack’s Jonathan Swanson and more.

Scale 122

Scale Scaling Sales Hiring Customer Success 122

User Pilot

JUNE 20, 2023

Popular validation techniques include online surveys , user interviews and focus groups, and fake door tests. Is it the best way to invest the resources? Look at how they price and market their product. Conduct online surveys and user interviews Online surveys are an easy way to collect customer insights at scale.

Underperforming Technical Team 98

Underperforming Technical Team Social Media Scale Interviewing 98

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations. Manual processes first. Names stick.

Scale 148

Scale Payment Services Payment Methods Scaling 148

FastSpring

AUGUST 3, 2022

Another place to get fresher takes are industry thought leader interviews and posts. This is why it’s so important to be able to test the ROI of any investment you’re making as quickly as possible. Note: FastSpring helps companies scale with fewer company resources. Learn more here. Speed Up Your ROI Measurements.

Scale 108

Scale Revenue Sales Compensation 108

Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. For example, we heard a variety of answers to the “build vs. buy” question from our interviews. What do enterprise buyers in healthcare care about most when evaluating AI products?

Healthcare 100

Healthcare AI Payments Enterprise 100

Neil Patel

DECEMBER 2, 2020

No one wants to invest in tools that aren’t entirely useful to their process. If investing in a robust ATS software will save you money by making less bad hires in the long run, save you time by having instant access to large amounts of data, or let you employ less hiring managers, then the investment is well worth it.

Payment Solutions 91

Payment Solutions Software Review Software Scale 91

User Pilot

APRIL 19, 2024

Interviews. This involves collecting new data directly from your target audience using various methods, such as surveys , focus groups, and interviews. Interviews : Have one-on-one conversations to gather detailed information from individuals in your target audience. Organizational scale. Focus groups. Product trials.

Market Research 52

Market Research Sales Recruiting Marketing Underperforming Technical Team 52

Mucker Capital

APRIL 2, 2024

Buyers may also struggle to justify investments in new purchases and to convince their leadership team of the worth. Ideally, you as a seller are prepared from the beginning and avoid scrambling to justify pricing later in the process. This can be done by counting activities like emails, phone calls, or interviews.

Sales Recruiting 52

Sales Recruiting Technical Review Enterprise Cybersecurity 52

SaaStr

NOVEMBER 16, 2020

* Why does Andy think the seat-based pricing model in SaaS will die? Why is volume-based pricing optimal? How does one instil volume based pricing without disincentivizing usage? What does it take to scale a sales team successfully? How can one determine a closer in the interview process? Who is invited?

Sales Hiring 182

Sales Hiring Scale Leadership Sales Enablement 182

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling. Lessons for scaling high-growth organizations.

Scale 113

Scale Payment Services Payment Methods Sales Hiring 113

Chart Mogul

NOVEMBER 24, 2022

Analyze your churn data for any patterns Identify who your best-fit customers are Extend your cash runway Develop a customer health score Build customer feedback loops Conduct exit interviews. And now it’s all about keeping that money in the bank and making sure that every investment you make actually pays off. – Mirana.

Churn 52

Churn Retention Underperforming Technical Team Scale 52

SaaStr

MARCH 27, 2019

Over Leyla’s incredible 11 year journey with Salesforce she has seen the team scale from 1,800 to over 40,000 and revenue scale from $500m to over $16Bn. What were Leyla’s biggest learnings on people and business model through seeing the first hand hyper-scaling of Salesforce from $500m to $16Bn?

Scale 127

Scale VP of Engineering Mobile Scaling 127

Sales Hacker

JULY 24, 2018

Decreased revenue per rep, High turnover as you scale headcount. It’s just the price of hypergrowth,” we think. Efficiency Isn’t Something You Worry About After Scaling. We made our machine more efficient even as we scaled, grew headcount, and skyrocketed our revenue. Embrace technology so you can coach at scale.

Scale 55

Scale Headcount Sales Hiring Scaling 55

Tom Tunguz

OCTOBER 21, 2014

Bill’s team built the brand by investing in long term initiatives like customer evangelism and content. In SaaS, that means the first visit is the pricing page.” Top of the funnel content focuses on industry questions like the Top 5 Trends in Customer Support, or the Top 10 Interview Questions for Support Teams.

Scale 192

Scale Marketing Growth Hacking SaaS 192

User Pilot

OCTOBER 26, 2023

Iterate on your pricing strategy to make the product competitive while generating enough revenue to support its growth. These initiatives can take many forms, like introducing new products, expanding into new markets, or increasing investment in innovation to gain a technological edge over the competition or expand the product range.

Acquisition 105

Acquisition Scale Onboarding Marketplace as a Service 105

FastSpring

DECEMBER 7, 2023

Full Interview: Audio Only Full Interview: Video 3 Mergers and Acquisitions Insights From Carl Hargreaves 2 Main Reasons Brands Acquire Other Companies While there may be any combination of features about a business that make it attractive to buyers, it usually boils down to two main reasons a buyer is looking to buy in the first place.

Software Review 128

Software Review Technical Review Development Team Review Branding 128

Sales Enablement, SaaS and Growth

MARCH 23, 2020

One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. Again, it was an easy to use model which scaled effective decision-making. Economies of scale. What worked with 30 employees will start creaking at 300, and break well before you hit the 3,000-mark.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Andreessen Horowitz

NOVEMBER 14, 2023

ABOUT MY FIRST 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. Seema: Let’s shift gears a little bit and talk a little about scaling up.

Sales Hiring 86

Sales Hiring Banking Scale Pricing 86

User Pilot

NOVEMBER 23, 2023

Investing in product analytics software can be a worthwhile investment as it helps you attain deeper insights into user behavior. That said, the Hotjar pricing model can be both expensive and confusing if you don’t familiarize yourself with all its quirks. What is Hotjar pricing? Get your free Userpilot demo today!

Pricing 105

Pricing Investment Software Review Scale 105

OpenView Labs

JANUARY 19, 2022

Based on interviews with B2B SaaS experts who have built and scaled product-led businesses, we designed a new user journey. Scale: how to keep users happy and capture more value. How could they have scaled keyword advertising? Activation: the “aha” moment when the user uncovers reasons to keep using the product.

Scale 72

Scale Underperforming Technical Team Sales Hiring Marketing 72

User Pilot

JANUARY 17, 2024

Scaling SaaS is not for the faint of heart. If you do not scale, you will be unable to reach a new pool of customers and your competitors will leave you in the dust. If you scale prematurely, you may struggle to satisfy customer expectations. Create flexible pricing packages that are aligned with the needs of all customers.

Scale 105

Scale Scaling SaaS Underperforming Technical Team 105

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So I was a product manager managing the investing side of this marketplace.

Payment Solutions 101

Payment Solutions Payment Methods Payment Services Payments 101

SaaStr

NOVEMBER 2, 2019

Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Below, we’ve shared the full transcript of Harry’s interview with Krish Subramanian. Harry Stebbings.

Scale 123

Scale SaaS Payments Sales Recruiting Payment Services 123

Andreessen Horowitz

OCTOBER 16, 2023

As for pricing, how do you know you’re not leaving value on the table? Joining me to interview Bansal, we have general partner Peter Levine, who also put out a series of 16 short sales videos for founders, which you can find at a16z.com/16sales. They become all about sales and learning sales and scaling sales.

Product Marketing 76

Product Marketing Scale Sales Hiring Sales Recruiting 76

Intercom, Inc.

SEPTEMBER 22, 2020

There are no pricing benchmarks, no existing business or revenue models to follow, no idea if there’s even a market for it. If you haven’t already, now’s the perfect time to invest in conversational experiences and lean even more into inbound marketing. But there needs to be a clear vision and purpose – a “why” so to speak.

Venture Capital 211

Venture Capital Advertising Communication Branding 211

FastSpring

APRIL 13, 2023

Jera Brown interviewed Dopple founder and CEO Justin on how he launched Dopple and found success by pivoting to a new market. Full Interview: Audio Only Full Interview: Video [placeholder for Wistia] 3 Lessons From Justin’s Experience 1. Do they want to grow in the same direction as you? “If But that’s not how we live.

Payment Methods 115

Payment Methods Marketing Payments SaaS Payments 115

SaaStr

JULY 24, 2019

This is pretty simple, but when I look at this industry, a lot of times what I see is organizations crafting pricing packages that would enable, for example, an enterprise-wide license, where an organization pays you X amount of money, and they have unlimited seats, unlimited usage. What are these building blocks?

Retention 132

Retention VP of Engineering Sales Hiring Scale 132

Sales Hacker

SEPTEMBER 2, 2019

He’s also one of the most well known and well respected writers on venture capital and early stage investing. Taking Your Venture to Scale [29:48]. Now, without further ado, let’s listen to this interview with Semil Shah. We invest primarily in the Bay Area with a sprinkling in New York and LA, Seattle.

Scale 55

Scale Sales Hiring Venture Capital Finance 55

Outseta

SEPTEMBER 11, 2017

Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. It is hard to afford the hours to dedicate to a small campaign, but you need to invest the time to build something that can scale. The good agencies are out of reach price wise.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

SaaStr

MAY 24, 2019

235: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. Before this transaction, Andrew had raised over $45m in funding from the likes of Rory @ Scale and Bain Capital Ventures just to name a few. What are those leading indicators?

Sales Hiring 140

Sales Hiring Scale SMB Sales Recruiting 140

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. Ticket prices go up March 1st! We invest all over the country and very much in Europe as well including Paris. So, of course, you all know that to scale. Grab your tickets! ??.

Sales Hiring 111

Sales Hiring Scale Sales Recruiting Company Culture 111

SaaStr

AUGUST 9, 2019

Why is it so crucial to invest in enablement in the early days? You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. Below, we’ve shared the full transcript of Harry’s interview with Vikas Bhambri. Now having said that, even then I need to invest in that enablement.

SaaS Payments 128

SaaS Payments Cloud Technical Review Scale 128

OpenView Labs

JUNE 10, 2019

We’ve compiled our favorite articles, advice, podcasts and interviews in this guide. These companies have fewer sales reps (or none at all), meaning more resources get invested into product and engineering. Read on for more insights from OpenView’s interviews with product experts. 3 Step Guide to Successful Product Management.

Management 55

Management SaaS Scale Sales Recruiting 55

SaaStr

NOVEMBER 28, 2021

And then one of the VCs that had invested in me, Storm Ventures, brought me in as a partner. I’d never done any investments before, but I just invested in some of the founders that were fans of the SaaStr blog and it worked out okay. And at scale, you pay 3x-5x bookings for SMB-enterprise. So that’s changed.

Scale 172

Scale Sales Hiring Sales Recruiting Scaling 172

SaaStr

JANUARY 17, 2020

Why does Yousuf believe now more than ever, the buyer experience is more important than the price? How does Yousuf advise CIOs to approach pricing strategy when pitching CIOs? What must startups remember about how CIOs think about price? Below, we’ve shared the transcript of Harry’s interview with Yousuf. Harry Stebbings.

CTO Hire 132

CTO Hire compliance Scale Startup 132