Intercom, Inc.

NOVEMBER 9, 2021

When you’ve launched your product, raised a round or two, and scaled the business beyond the early days, inevitably things start to slow down. You used to obsess about innovation and being at the front of the market, and now you’re feeling bogged down shipping table-stakes features. . The key takeaway?

Startup 257

Startup Scaling Innovation Company Culture 257

TurnKey Labs

NOVEMBER 22, 2023

Navigating the complexities of mixed tech teams requires more than just technical prowess — it demands ethical leadership. As CEOs strive to harness the potential of innovation, they must grapple with profound questions: How can leaders […]

Leadership 52

Leadership Management Innovation Technology 52

SaaStr

DECEMBER 14, 2022

Yamini Rangan, CEO at HubSpot, has many insights on how to serve SMB customers at scale. But because SMBs are rarely digital-first, their recent challenges allowed HubSpot to leverage their years of experience in marketing automation, as it became a core feature of how these companies worked to scale. In the end, all customers benefit.

Scale 212

Scale SMB Scaling Innovation 212

SaaStr

MARCH 5, 2022

Despite their founders’ ambition and good intentions, any innovative idea that results in millions of dollars in revenue and funding is bound to come with growing pains. Process is a friend, not a foe, in order to scale. With scale comes complexity, and complexity requires clarity. Know when to diversify leadership.

Startup 240

Startup Leadership Innovation Scaling 240

Stax

FEBRUARY 20, 2024

Early in his career, he worked at Microsoft, advancing in technical and leadership roles over 17 years. What really drew me to Stax was its mission to enable businesses to scale and grow through the power of embedded payments, and upholding this value will be a key part of my role,” said Sundt. “I and Canada.

CTO 88

CTO Stax Payments Merchant Services 88

SaaStr

FEBRUARY 5, 2022

With so many incredible sessions to choose from, we thought we’d highlight a few for you here: Building & Scaling Global Product Teams. Successful co-innovation for our customers needs strong partnerships between Customer Success and Product Leadership. The Secrets to Going Big, Going Multi-Product and Going Public.

AWS 212

AWS Customer Success Scale Sales Hiring 212

Buffer Resources

AUGUST 16, 2023

However, scaling a business into a seven-figure enterprise is a completely different ball game altogether. So, how could these startups scale while others struggled to find their footing? It demands careful planning, strategic thinking, innovative approaches, and a relentless drive to stand out in a competitive industry.

Scale 81

Scale Scaling Strategy Social Media 81

SaaStr

FEBRUARY 25, 2022

At a time when enterprise SaaS is gaining game-changing momentum, it presents a promising opportunity for companies to redefine the rules of work and scale exponentially—by hiring more freelancers. . The last 20 years witnessed the transformational effects of the internet, which spawned many innovative and culture-shifting businesses.

Scaling 174

Scaling Artificial Intelligence Company Culture Innovation 174

OpenView Labs

NOVEMBER 9, 2021

We’ve curated a collection of articles on all things sales, from innovative twists on hiring sales talent to expert advice on how to build the best in-house sales teams and technology stack. Scaling SaaS Sales. Pro Tips on Scaling an Enterprise Sales Organization: How do you make a sales team grow? and 500 globally.

Scale 91

Scale Sales Hiring Scaling Technical Review 91

SaaStr

MAY 10, 2022

Companies that capitalized on these unique circumstances, however, have emerged stronger than ever by innovating new ways to sustain their business. He highlights the three key strategies that helped TripActions scale and boost their revenue. It’s normal for people to seek inspiration and leadership during times of uncertainty.

Travel 192

Travel Revenue Underperforming Technical Team Scale 192

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. If you’re a leader, he says, don’t try to scale your job. Scaling support as you grow. You might say it’s one of the strongest advantages a startup has. Michael Redbord has an answer for that.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

SaaStr

NOVEMBER 8, 2023

In leadership, there’s a great expression that “to those who much is given, much is expected.” Whatever you care about in your business, whether high achieving, innovation, values, or making money, make sure your team feels the same way. Failure #3: Not Scaling Based On Leading Indicators There’s a big fallacy in software.

Scale 224

Scale Sales Hiring SaaS Scaling 224

Buffer Resources

AUGUST 16, 2023

However, scaling a business into a seven-figure enterprise is a completely different ball game altogether. So, how could these startups scale while others struggled to find their footing? It demands careful planning, strategic thinking, innovative approaches, and a relentless drive to stand out in a competitive industry.

Scale 52

Scale Scaling Strategy Social Media 52

SaaStr

JANUARY 4, 2023

It may seem counterintuitive to seek out a sales leadership hire during this time of slowed hiring, but it’s the number one topic that many founders talk about and many SDRs, AEs, and sales managers ask about. . Founders may ask, “how do I find the right sales leadership hire?” To succeed, you have to learn from your mistakes.

Sales Hiring 186

Sales Hiring Scale Leadership Sales 186

SaaStr

MARCH 2, 2022

We recommend doing small experiments and iterating before launching a full-scale plan. A larger business, however, may have less appetite to spend on innovation. Encourage your teams to innovate and give them the space to do so without penalty. Leadership education. Allow open source community to be a force multiplier.

Outsourcing Services 193

Outsourcing Services Scale Outsourced Development Marketing 193

SaaStr

MARCH 9, 2022

Sometimes, it takes innovative thinking to pull more revenue out of a current customer base or business model. Author Geoffrey Moore describes the chasm criteria this way: Demonstrate market leadership. Along with a higher growth rate, leadership should also pause to review their retention and churn rates. Do Right By Customers.

Revenue 232

Revenue Sales Hiring Leadership Scale 232

SaaStr

DECEMBER 29, 2023

Some folks have fallen behind because they: Don’t have strong enough tech teams to add AI Resist it Those companies will struggle because everyone expects innovation from AI. Q: As you scale, how metrics-oriented should the company be? Fire anyone within your company who isn’t metrics-oriented, especially on leadership.

Scale 218

Scale Sales Hiring Customer Success AI 218

SaaStr

FEBRUARY 4, 2020

So a playbook on scaling high performance organizations in 30 bit minutes. So big, big scale. You’re passionate about diversity and you hire an all white male leadership team. So in our executive leadership meeting two days ago, recency matters, specificity matters. Want to see more content like this? No big deal.

Scale 176

Scale Underperforming Technical Team Scaling Leadership 176

SaaStr

MARCH 25, 2023

Many of the comments said it was more important a VP of Sales understand process and leadership more than the product itself. I get that in bigger companies it’s more about process, there is more support, and you often see sales and sales leadership not really be product experts. Not just with buzzwords.

Scale 215

Scale Sales Hiring Sales Recruiting Sales 215

SaaStr

FEBRUARY 16, 2022

From 0 to $500 Million ARR in 6 years: Learnings from Innovating in Underserved Markets with Samsara’s CPO Kiren Sekar. Kiren and the founding leadership team started Samsara after founding and selling Meraki to Cisco for $1.2 Scaling a Platform and Ecosystem. From 0 to $500 Million ARR in 6 years. Building a Community.

Scale 197

Scale Innovation Leadership Acquisition 197

User Pilot

NOVEMBER 23, 2023

That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. As companies scale, they often cannot satisfy customer needs equally well. Leadership and investors often challenge them because they can’t see anything tangible that they’re paying for.

Scale 101

Scale Underperforming Technical Team Sales Recruiting Software Review 101

SaaStr

MARCH 31, 2020

I’m Guillaume Cabane and today I’m going to talk about The Playbook To Running Growth Experiments At Scale. And I compete by doing insane innovation on the marketing side, investing as much on marketing through engineering as you can invest on your product. That’s just not measurable on the revenue scale.

Scale 131

Scale Scaling Sales Hiring Engineering 131

SaaStr

MAY 27, 2023

The fact of the matter is, when you’re innovating, there’s a lot that neither you, nor the customer, have fully thought through or anticipated. You can tweak, or even overhaul, your approach to management and leadership by learning from the people who came before you. What business outcome will this help you achieve? Experiment.

Technical Review 170

Technical Review Leadership Company Culture Startup 170

SaaStr

SEPTEMBER 20, 2023

Announcements of several blockbuster acquisitions, most notably from Adobe acquiring Figma, which was the highest valuation multiple offered in an acquisition for any software company at scale. As it scaled, they realized they needed to layer in inorganic channels of growth while keeping an eye on efficiency. email reports)?

Cloud 233

Cloud Payments Software Review Payment Solutions 233

Sales Hacker

OCTOBER 13, 2023

With the rapidly evolving AI space, Ryan Longfield , Chief Innovation Officer at Gong , noted that organizational agility is what will enable companies to flourish. Latane Conant , CRO at 6sense , shared how she is integrating generative AI to focus on getting more results with the same, enabling her team to scale 50% without hiring.

Scale 98

Scale Sales Hiring AI Generative AI 98

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations. Manual processes first. Names stick.

Scale 152

Scale Payment Services Payment Methods Scaling 152

Sales Hacker

MARCH 4, 2019

Dan talks about the key qualities of great sales leadership and how to be an effective executive in addition to being a great sales leader. Building a Repeatable Leadership System [19:04]. Dan’s got over 20 years of sales experience, and specifically has insights on sales and leadership. We’re on iTunes. And on Stitcher.

Leadership 62

Leadership Scale Sales Hiring Sales 62

Incredo

OCTOBER 2, 2019

t innovative – ?n?th?r n of thought leadership ?nd The post 5 Powerful SaaS Growth Tips to Help You Scale Your Business appeared first on Incredo. marketing m?t?r??l? support this j?urn?? h as customer ???? ?tud???, nd real u??r r powerful m?tr??, Staying at the forefront m??n? pushing the b?und?r???, first to r?l????

Scale 131

Scale Scaling SaaS Business 131

OPEXEngine

NOVEMBER 12, 2019

A widely held view on strategy in the 1980s defined two ways to compete: firms could pursue either a low-cost advantage (usually through scale) or a differentiation advantage (by building intimate customer relationships). But there was also a major drawback: an inverse relationship between scale and intimacy.

Scale 40

Scale Scaling Underperforming Technical Team Marketplace as a Service 40

SaaStr

FEBRUARY 21, 2024

There are usually 10-12 segments, so it’s a great alignment exercise with leadership. As a previous CMO, she knows where to slow down or speed up and where to invest in infrastructure to scale more efficiently. To grow at this pace, you need to have truly great engineering products that innovate faster. It compounds.

AWS 196

AWS Scale Sales Hiring Marketing 196

Andreessen Horowitz

OCTOBER 16, 2023

With massive annual technology budgets and scaled distribution, the largest FIs are the ideal end-buyers. Similarly, if you’re able to uncover what’s top of mind for your FI’s executive leadership—such as keeping up with the newest generative AI advancements—you still need to match those concerns to a specific line-of-business owner.

Scale 100

Scale Software Sales Generative AI 100

User Pilot

AUGUST 30, 2023

Product management and leadership From the struggle to balance innovation and market fit to maintaining a customer-centric approach to product development and navigating talks with business partners, product leaders face many challenges. Product management and leadership speakers. Join us to learn from top experts and companies.

Scale 105

Scale AI Growth Hacking Innovation 105

Andreessen Horowitz

SEPTEMBER 19, 2023

There wasn’t a ton of game film on key issues including growth, new market performance, nor the ability to sign and scale grocer partnerships. Instacart performed exceptionally well, scaling their operationally intensive model to grow GTV from $5.1 Beyond the metrics, co-founder and CEO Apoorva Mehta had great founder/product fit.

Marketplace as a Service 138

Marketplace as a Service Scale Underperforming Technical Team Construction 138

SaaStr

MARCH 27, 2019

Over Leyla’s incredible 11 year journey with Salesforce she has seen the team scale from 1,800 to over 40,000 and revenue scale from $500m to over $16Bn. What were Leyla’s biggest learnings on people and business model through seeing the first hand hyper-scaling of Salesforce from $500m to $16Bn?

Scale 131

Scale VP of Engineering Mobile Scaling 131

SaaStr

JULY 9, 2019

Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. Now, unfortunately there are a lot of constraints in Africa, major constraints when you’re talking about setting up and scaling a startup. Want to see more content like this? Join us at SaaStr Annual 2020.

Scale 158

Scale Sales Recruiting Scaling SaaS Payments 158

SaaStr

OCTOBER 12, 2020

Once you have this, it’s important to turn innovation into execution. They like to do what they do best; innovate. However, the expectations for leadership are quite different from that of management. Key Points: Transitioning from Innovation to Execution means involving sales in product. 1 New phase, new everything.

Engineering 216

Engineering Part-Time VPE Scale B2C 216

Sales Enablement, SaaS and Growth

MARCH 23, 2020

One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. The list below shows the different categories of mental model in this post: Planning Prioritisation Problem-Solving Innovation Getting Work Done Growth Economics Psychology Learning Planning 1. Economies of scale.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213