Tom Tunguz

OCTOBER 9, 2014

Healthcare 450 1.5 The Financial Services companies Stripe and Square record high valuation efficiencies likely because their customer acquisition strategies are developer and SMB focused, which excises the high cost of enterprise sales and positions them more for consumer-like customer acquisition. Consumer 350 2.0 Enterprise 219 1.2

Finance 108

Finance Startup Social Media Technical Review 108

Tom Tunguz

APRIL 23, 2023

SMB revenues decreased 13% Education declined 9% with a 68% drop in hardware sales Government grew 13.5% Healthcare increased 8% Overall software grew 8% The data sets are largely consistent : high single digit growth in most areas outside of hardware. CDW has a significant government & education business.

Software 242

Software Government Healthcare SMB 242

SaaStr

MAY 8, 2020

Jessica Lin: For many people, it’s tempting to throw out all messaging out the door and try to sell to COVID, and that may be relevant in a few industries like healthcare, but for most other enterprise software companies the principles still hold true. Jessica Lin: Yes, I do think that’s a general good rule of thumb.

Technical Review 176

Technical Review Sales Recruiting Sales Hiring Outsourced Development 176

SaaStr

AUGUST 8, 2019

The first step in success with SMB clients is to recognize that it’s not a one size fits all scenario. Companies need a specialized approach for SMB accounts, different than the tactics used for Enterprise. I’m very happy to talk about SMB sales today because if you think about it, healthcare is a very nice economic sector.

Sales Recruiting 107

Sales Recruiting SMB Scale Sales Hiring 107

SaaStr

AUGUST 8, 2019

The first step in success with SMB clients is to recognize that it’s not a one size fits all scenario. Companies need a specialized approach for SMB accounts, different than the tactics used for Enterprise. I’m very happy to talk about SMB sales today because if you think about it, healthcare is a very nice economic sector.

Sales Recruiting 108

Sales Recruiting SMB Scale Sales Hiring 108

Sales Hacker

SEPTEMBER 30, 2019

And for the first time, I actually owned deal negotiation because I had to negotiate our contracts and our services and statements of work with companies like United Healthcare, Fidelity, Starbucks. RELATED: Key Differences Between Enterprise and SMB Sales Processes. Sam’s Corner. Sam Jacobs : Hey folks it’s Sam Jacobs.

Sales Hiring 50

Sales Hiring Startup Scale Sales Recruiting 50

SaaStr

JANUARY 21, 2020

It’s an SMB SaaS company in the healthcare technology vertical. My velocity lane, PatientPop’s SMB SaaS, eight units a month, $13,500 contract. I used to think that I could go into healthcare and pull a med device rep who was selling million dollar towers on a six-month sales cycle. Hey everyone.

Sales Recruiting 263

Sales Recruiting Sales Hiring Scale Sales 263

ChurnZero

OCTOBER 12, 2021

Onboarding Hero – Definitive Healthcare. Definitive Healthcare’s passion is to transform data, analytics, and expertise into healthcare commercial intelligence. They help clients uncover the right markets, opportunities, and people, so they can shape tomorrow’s healthcare industry. Renewal/Expansion Hero – Jisr.

Healthcare 98

Healthcare Systems Review Point of Sale Scale 98

SaaStr

JULY 11, 2019

You go from the leanest organization and very small SMB, to closing seven figure TCVLs for enterprise. What we’ve realized is, doing a product for SMB is fairly simple, and you’ll see in the graph, that’s why we grew so much in the beginning. Doing a product for SMB is fairly simple. Tiago Paiva: Oh yeah.

Sales Hiring 264

Sales Hiring SMB Scale Cloud 264

SaaStr

NOVEMBER 20, 2020

Real Estate or Healthcare or whatever) where you are weak, or pushing upmarket even if you are strong in SMB. Because the SaaS multiples on revenue are huge for the big winners. So the one that can play Dominant Strategy has a huge advantage. Examples include entering segments (e.g.,

SaaS 336

SaaS Scale Healthcare SMB 336

Intercom, Inc.

OCTOBER 29, 2019

Sales: Be able to route prospects to our self-service flow or the most appropriate team within Sales, e.g. startups, SMB, MME, based on well-defined customer segments. Other factors: For certain industries there may be other relevant segments – for example, disease or diagnosis in healthcare.

Business 184

Business B2C Scale Headcount 184

SaaStr

JUNE 16, 2020

It’s available to everyone bringing in third party speakers, bringing in, we had Mark Cuban couple of weeks ago, we’re having Brene Brown for our SMB business, around empathy, and leading through courage. It’s the SMB space. And so there’s a massive demand around some of this content. One, Salesforce Care.

Sales Hiring 160

Sales Hiring Scale SaaS Payments Payment Services 160

ChurnZero

OCTOBER 12, 2021

They help clients uncover the right markets, opportunities, and people, so they can shape tomorrow’s healthcare industry. We’re excited to recognize Definitive Healthcare as a winner of the Onboarding category for the 2021 ChurnHero Awards! They also increased client retention among SMB subscriptions by 2%.

Healthcare 52

Healthcare Systems Review Scale Point of Sale 52

Andreessen Horowitz

MARCH 8, 2024

With features like in-flow editing and summarization, these companies focus on helping employees, freelancers, and SMB owners get things done more efficiently. The productivity category encompasses seven companies in the ranking: Liner , Eightify , Phind , MaxAI , Blackbox AI , Otter.ai , and ChatPDF.

AI Search 145

AI Search AI ChatGPT Mobile 145

OpenView Labs

MAY 5, 2021

The answer likely depends on your market segmentation, as freemium may ease adoption friction for SMB/mid-market companies. Think: financial services, healthcare, and other highly-regulated industries. Are you targeting enterprise or mid-market/SMB? For some organizations, that’s a critical need. You’ll compete with yourself.

Business 52

Business SMB Scale DevOps as a Service 52

Frontegg

AUGUST 12, 2021

PING is offering comprehensive SSO capabilities to banks, hospitals, and other healthcare operations. Although SecureAuth is primarily an authentication provider, its SSO offering is a pretty solid internal one for enterprise and SMB use. . #5 – PingIdentity. This solution can be deployed in the cloud or on-prem if needed.

B2C 98

B2C Identity management Systems Review B2B 98

SaaStr

AUGUST 13, 2019

In almost any other industry, whether it is healthcare or consumer or manufacturing, 20% growth is phenomenal. Salesforce started at SMB and they moved up market and they have really done a fantastic job. How do you actually go from selling to consumers to then to SMB customers and then going up market. The first one.

Scale 153

Scale Sales Hiring SaaS Sales Recruiting 153

Sales Hacker

FEBRUARY 7, 2018

Pursue new accounts for example from SMB to Mid Market to Enterprise. Add a strategic partnership that opens a new segment, for example, Healthcare, Government, etc. Add new products/services to uplift the price, and create upsell/cross-sell opportunities.

Scale 87

Scale Growth Hacking Scaling Sales Hiring 87

Sales Hacker

OCTOBER 7, 2021

Rachael Rohn’s 15+ year career has focused on leading high-growth companies across a variety of industries, including e-commerce, healthcare, and real estate, where technology is leveraged to improve the consumer experience. CipherHealth is a SaaS company focused on helping healthcare providers improve patient outcomes and experiences.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

SEPTEMBER 13, 2020

This here is an example from a Burmese restaurant called Thamee, in DC, which has partnered with World Central Kitchen, and they’re donating thousands and thousands of meals to people in need, healthcare staff, and frontline workers, Black Lives Matter protesters in the community.

Sales Hiring 159

Sales Hiring Scale Payments Cloud 159

SaaStr

OCTOBER 22, 2019

And it’s interesting that changed just because grocery stores opened up and refrigeration happened and now you didn’t have to have a gallon of milk delivered to your house every day because you could go to the store to get it and you could store it yourself in your own home, and the same thing happened with healthcare.

Payment Methods 102

Payment Methods Outsourcing Services SaaS Payments Business 102