SaaStr

MARCH 1, 2024

You can smother customers with love alone in the early days, but as you scale, you need a seasoned customer success team and VP that has done this before. Or churn will increase, NPS will stagnate and decline, and upsell and revenue retention will be a fraction of what it could be. You’ll need more than 5–10 engineers to go big.

Scale 256

Scale Part-Time VPE CTO Hire Fractional VPE 256

SaaStr

JUNE 23, 2020

You can smother customers with love alone in the early days, but as you scale, you need a seasoned customer success team and VP that has done this before. Or churn will increase, NPS will stagnate and decline, and upsell and revenue retention will be a fraction of what it could be. She can be your CTO forever.

Part-Time VPE 237

Part-Time VPE CTO Hire Fractional VPE Sales Recruiting 237

SaaStr

MAY 8, 2022

Dave Kellogg, Principal @ Dave Kellogg Consulting. Hana Jacover, VP of Marketing @ Chili Piper. Laura Kendall, VP of Marketing @ MadKudu. Lauren Wright, VP Revenue @ Demodesk. Krista Moroder, Director of Engineering @ Checkr. Pierre Alain Bouchard, VP of Engineering @ Zendesk. See you there!

Technical Cofounder 224

Technical Cofounder Fractional VPE CTO Engineering 224

SaaStr

OCTOBER 24, 2022

They’re able to actually swipe a credit card, and what starts off similar to a freemium self-serve product can turn into a six-figure contract in just a few months. It might even be months later that a VP of Engineering or a CTO or CFO realizes that they’re built on a new platform. The contract size grows.

Underperforming Technical Team 187

Underperforming Technical Team Outsourced Development Development Part-Time VPE 187

SaaStr

JULY 12, 2022

Make the revenue recur, I’m interested. up that is sub one million in recurring revenue? One of maybe the top 10 mistakes everybody makes is they want to hire this VP of sales too early. I’ve got 5,000 people on it, but I’m only doing $10,000 a month in revenue. That’s my background. I can help.

Sales Hiring 264

Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 264

Outseta

MAY 8, 2020

I can assure you that most people in the tech industry spend countless hours thinking about how to make this happen, investing only a fractional percentage of time thinking about their impact. Hopefully jack up your growth rate enough to be acquired for a massive sum of money.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

SaaStr

JULY 30, 2020

Like a VP of engineering would go to some conference, and hear someone on stage talking about how they need to be spending all their time doing recruiting, etc, etc. ” Then it turns out that a VP of engineering doesn’t have time in their day to do searching, and writing outbound emails, and so on and so forth.

Part-Time VPE 204

Part-Time VPE Sales Recruiting Scale Sales Hiring 204