SaaStr

DECEMBER 22, 2023

At the SaaStr Annual, Kiren Sekar, Samsara’s Chief Strategy Officer and founding chief Product Officer shared five lessons he learned along the way from scaling six products to $100M+. Lesson 1 — The Magic “Scale or Pivot” Metric With so many different SaaS metrics out there, which metric can really steer a business?

Scale 226

Scale Scaling Strategy Sales Hiring 226

Andreessen Horowitz

DECEMBER 13, 2023

There is a unique window of opportunity today for a new 3D Creation Engine (aka game engine) to revolutionize the way we create games, film, virtual worlds, and simulations. Unity, Unreal, Roblox and Godot – the predominant 3D engines – are all 15+ year old technologies architected for a different era of computing.

Engineering 145

Engineering Payments Technical Review AI 145

SaaStr

DECEMBER 19, 2023

Dear SaaStr: What are the signs that an enterprise SaaS startup is ready to scale by hiring more sales people? Put differently, after $10m in ARR or so, if you have a real engine going, the yes,more salespeople will = more sales, to an extent. The post Dear SaaStr: What Are The Signs We’re Ready to Hire More Sales People to Scale?

Scale 248

Scale Sales Hiring Scaling Sales 248

SaaStr

APRIL 25, 2023

In last week’s Workshop Wednesday , President Sales & Field Engineering Chris Donato and SVP Business Development & Ecosystem Shelli Vivona shared how to scale out a go-to-market org. A strong ecosystem is really required to scale out any business. This has resulted in amazing hypergrowth. Sign up HERE !

Scale 168

Scale VP of Engineering Sales Hiring Engineering 168

SaaStr

SEPTEMBER 28, 2023

I do think this is roughly what most scale-ups would like though, having talked to many CEOs, CROs and more at 2023 SaaStr Annual. Most just want to see their top engineers at quarterly meet-ups and once in a while. They know many engineers work best with quiet and concentration. Especially senior ones. But Sales and Marketing?

Scale 163

Scale Engineering Marketing Sales 163

Intercom, Inc.

AUGUST 18, 2022

When you reach senior level on an engineering track, you’re expected to be optimal in your hard skill set. Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

SaaStr

NOVEMBER 30, 2023

General Partner Doug Pepper and General Partner and Head of Analytics at ICONIQ Growth, Christine Edmonds, share the art and science of scaling GTM at this year’s SaaStr Annual. Early Growth Stage — $20M to $50M ARR This is the first time companies are really starting to build their GTM organizations for scale. What does that mean?

Scale 213

Scale Sales Hiring Scaling Outsourced Development 213

Tom Tunguz

JUNE 20, 2020

Today, we’re answering the question: how do teams grow as a startup scales? The median startup with between 1-5M in ARR will have 12 engineers, 6 in sales and 3 in marketing. As the company grows and reaches 50-100M in ARR, the ratio of engineers to salespeople asymptotes to 1:1, down from 2:1.

Scale 337

Scale Scaling Sales Hiring Software Review 337

Intercom, Inc.

NOVEMBER 3, 2021

Alert fatigue is a common problem among engineering teams that handle operations and maintain infrastructure. Naturally, this approach doesn’t scale very well, but as the number and complexity of features and infrastructure grows, improving alerts is usually way down the priority list. Is the alert still relevant?

Engineering 209

Engineering Software Review Systems Review AWS 209

Tom Tunguz

MAY 1, 2023

Said another way, founder-led sales are sales engineering sales, not account executive sales. As a company scales, founders transition sales to others. The very best blend aspects of sales engineering & sales closing. What if founders transitioned sales to sales engineering rather than AEs?

Scale 152

Scale Engineering Outsourced Development Sales 152

Intercom, Inc.

OCTOBER 20, 2020

In the Engineering org, we’ve thought deeply about how to foster long-term growth opportunities for people. Like some companies, our progression track for engineers splits in two after senior engineer – either continuing as an IC at staff or principal levels, or taking a turn into people management. Engineering career path.

Engineering 221

Engineering Management Headcount Development 221

SaaStr

NOVEMBER 22, 2020

Prashanth Chandrasekar, CEO @ Stack Overflow recently shared with our community the four key pillars he feels are necessary to propel a company to scale upward. Is your product sound, and does it solve a big problem for customers, enough for you to scale? The four key pillars he lays out are: Product market fit & expansion.

Scale 304

Scale Scaling Technical Review Systems Review 304

Sales Hacker

DECEMBER 21, 2023

Each helped, but one “secret” weapon accelerated revenue and customers at an outsized rate: our highly technical Solutions Engineering team. I partnered with Basia Sudol , who joined Stytch as its first Solutions Engineer and now leads the SE team at Stytch. Going deeper into technical discovery SEs have a broad mandate at Stytch.

Engineering 98

Engineering Technical Review Scale Software Review 98

SaaStr

AUGUST 10, 2023

Whether you’re going from nothing to something or already scaling and thriving beyond $10-100M, healthy, sustainable growth in SaaS is on every founder’s mind. Cockroach Labs’ CEO Spencer Kimball shares hard-won lessons from scaling from $0 to $5B and his time as an angel investor for more than 80 different startups. Ideas Are Cheap.

Scale 170

Scale Scaling Sales Hiring Cloud 170

User Pilot

JANUARY 17, 2024

Scaling SaaS is not for the faint of heart. If you do not scale, you will be unable to reach a new pool of customers and your competitors will leave you in the dust. If you scale prematurely, you may struggle to satisfy customer expectations. Ready to get started with your scaling strategy?

Scale 105

Scale Scaling SaaS Underperforming Technical Team 105

Intercom, Inc.

MAY 19, 2021

It’s a familiar problem for all companies that scale fast – how do you keep your core technologies manageable for the increasing number of teams that depend on them? Instead, it would be an internal core technologies team that would take long-term views on how we build and scale Intercom. Scaling to Rails.

Scale 216

Scale Technical Review Technology Scaling 216

SaaStr

MAY 12, 2023

Next up is Jason Cohen, founder of $100m+ WP Engine. That happened to us at Smart Bear and WP Engine with features and entire products. Doing too much at once We _still_ struggle with this at WP Engine, and it’s still a mistake. We’ve done a ton of this content over the years, but never on a consistent basis.

Engineering 207

Engineering Sales Hiring Interviewing Scale 207

Intercom, Inc.

JULY 28, 2022

And for Intercom’s VP of Sales EMEA, Sanj Bhayro , scaling is just what you need to invest in to ensure growth becomes as constant and linear as it can be. Sanj has plenty of experience scaling sales teams at growing businesses, and that’s precisely why, as of November of last year, he‘s overseeing EMEA sales at Intercom.

Scale 210

Scale Scaling Sales Hiring Sales Recruiting 210

SaaStr

OCTOBER 11, 2023

Eran Zimman, monday.com’s co-founder and co-CEO, shares his secrets to scaling and growth in an unpredictable market. Serve customers a CRM or project management first, and as they scale and use it more, they’re exposed to more features. So, how did two engineers get out of tech? Focus on giving people value as soon as possible.

Scale 159

Scale Sales Hiring Scaling Banking 159

SaaStr

SEPTEMBER 29, 2023

When you build, you need to cordon off resources on the engineering product side and make clear who owns it. There’s going to be existing draw for engineering and product resources on current products, so you need to figure out upfront who’s doing what and protect those groups because the natural pull goes against that.

Scale 210

Scale Scaling Startup Sales Hiring 210

SaaStr

JANUARY 23, 2021

Not everyone scales from $0-$100m. I wasn’t sure they could all scale. I wasn’t even sure I could scale. What I did learn is the great ones, more times than not, find a way to scale to the next level. The post Don’t Make Anyone “Head of Sales/Marketing/Engineering/Whatever” in SaaS.

VP of Engineering 339

VP of Engineering Sales Hiring Scale Engineering 339

SaaStr

APRIL 5, 2022

Q: Dear SaaStr: What are Some Common Decisions SaaS Startups Make that Hurt Their Ability to Scale? Hire someone above your team members that can’t scale as soon as they stop scaling. There’s no perfect answer here, but the best engineering teams find a way to remove the biggest issues here before $8m – $10m ARR or so.

Scale 226

Scale Sales Hiring Scaling Startup 226

SaaStr

MAY 13, 2022

Once you find what works best for your organization, you’ll be able to scale your profits efficiently and stay ahead of the competition with easy-to-implement bottom-line numbers. Know where to build vs. where to scale. Scale with SMEs. ” When something works, be ready to scale. What is revenue marketing?

Revenue 207

Revenue Scale Engineering Marketing 207

SaaStr

NOVEMBER 13, 2020

On December 8, join @Talend #CMO @LaurenV for a roundtable session at @saastr Scale 2020 "The Five Hardest #Marketing Decisions to Make and How to Get Them Right with Talend." Our next big digital mega-event SaaStr Scale is coming up soon, Dec 8-9!! Director, Solution Engineering, Freshworks. " Save your seat today!

VP of Engineering 171

VP of Engineering Scale Scaling CTO 171

SaaStr

MAY 8, 2022

SaaStr 552: 5 Lessons on Building Your Sales Organization for Scale with Than Hancock, EVP of Sales @ Podium and Carlie Adams, Head of West Coast Sales @ Podium. SaaStr 551: Top 5 Mistakes While Building & Scaling Global Product Teams from Microsoft to Salesforce to Hubspot with Hubspot GM & VP, Products, Poorvi Shrivastav.

Scale 210

Scale Engineering Payment Features Sales 210

Neil Patel

FEBRUARY 15, 2021

WP Engine is one of the best managed WordPress hosting services out there for website owners wanting to take a hands-off approach to website management. WP Engine Compared to The Best Web Hosting for WordPress. If you believe in the adage that time is money, as we do, it is easy to justify WP Engine’s relatively costly plans.

Engineering 112

Engineering Technical Review Systems Review Software Review 112

SaaStr

JUNE 14, 2023

At SaaStr Europa, UiPath’s Dines shared five insights from growing a company from nothing, so other founders can learn what it takes to scale a SaaS startup to $1B+ ARR. UiPath was founded back in 2005, and its origin story is similar to many technical engineers-turned-founders.

Scale 188

Scale Artificial Intelligence Technical Review Software Review 188

Intercom, Inc.

APRIL 4, 2022

One of the joys of an engineering career is how varied it can be – the size, industry and above all culture of any company entirely determines what an engineering job actually looks like on a day to day basis. I’ve been a Product Engineer at Intercom for just over two years. Joining Intercom. Keep it simple.

Engineering 118

Engineering Scale Sales Hiring Company Culture 118

Andreessen Horowitz

OCTOBER 19, 2023

On making a really wild (quite literally wild;) geo-engineering idea at massive scale real – specifically, bringing back lab-grown woolly mammoths, which was discussed in a 2017 feature by Andersen in The Atlantic (and also discussed in the 2020 documentary with Stewart Brand, We Are As Gods) — and is still a relevant and active topic today.

Engineering 72

Engineering Branding Scaling 72

SaaStr

OCTOBER 30, 2023

Content Organic search Machine Learning engineers write about the latest models and papers and share the performance within the Weights & Biases platform. Weights & Biases went to places where ML engineers were hanging out at scale — like schools. They want exponential growth.

Scale 197

Scale Scaling AI Search Social Media 197

SaaStr

OCTOBER 17, 2023

PST — Former VP of Customer Success and current founder and Managing Partner at Success Venture Partners, John Gleeson, shares his lessons learned scaling customer success from $1M to $300M in ARR. When scaling from founder-led sales to another person selling the product, customers become more demanding. Capacity comes back.

Scale 159

Scale Sales Hiring Customer Success Scaling 159

SaaStr

FEBRUARY 15, 2023

Scaling a PLG company While it’s great to figure out a PLG model that allows you to scale your revenue with inbound, it cannot stop there. Take stock of customer satisfaction at each point of the journey—product, engineering, design, growth, presales, support, and post-sales. Identify friction points.

Scale 175

Scale Sales Hiring CTO Hire Scaling 175

SaaStr

NOVEMBER 24, 2020

Check out the low down on our sponsors for SaaStr Scale who are helping to make this event happen. Grab your seat for their 12:30 PM PST workshop on Scaling with Speed: How to Streamline Your Revenue Operations with Conga. Check out Twilio during their workshop on December 9 at 10:30 AM PST while they discuss Driving Services at Scale.

Scale 222

Scale Scaling Outsourced Development compliance 222

SaaStr

JANUARY 24, 2021

” Which is, once you are post-Initial Scale, past $3m-$4m in ARR or so, even if you have 80%+ gross margins and a very efficient sales and marketing engine … once your cash dips below 50% of your ARR … you’ll have stress, and importantly — underinvest. Balance Sheet Rule.” Do that if you can.

Scale 328

Scale Sales Hiring Scaling Construction 328

SaaStr

DECEMBER 15, 2021

SaaStr Scale 2021 is starting soon. 8:00 AM (50 MIN) – The Secrets to Building Your Marketing Engine To Drive Scale with Airtable CMO Archana Agrawal. 8:00 AM (40 MIN) – Top 5 Ways to Scale a Sales Team from the Team Who Had to Do It at Warp Speed with Zoom’s CRO Ryan Azus. LIVE TODAY! 7:00-8:00 AM PT.

Scale 205

Scale VP of Engineering Scaling SMB 205

Intercom, Inc.

SEPTEMBER 10, 2020

As an engineer by training, in pressure situations he tends to “lean to the quant.” Applying data and science to scaling has become easier because of the shift that’s happened in the software industry over the past 15 years, from outside sales to inside sales. A data-driven framework for scaling.

Scale 226

Scale Scaling Sales Recruiting Sales Hiring 226

SaaStr

JUNE 7, 2023

Scaling a tech startup doesn’t come easy, and when you’ve tried all the conventional SaaS advice, it might be tempting to give up. But before the years of rapid scaling, it took the company a little while to hit its stride. A mass exodus of engineers limited new deployments. What Did WorkRamp Do Differently to Scale?

Scale 184

Scale Scaling SMB Marketing 184