Sat.May 23, 2020 - Fri.May 29, 2020

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SaaS Operating Leverage

The SaaS CFO

As your SaaS business moves into growth and scale mode, you will be very focused on SaaS gross margins, EBITDA, and EBITDA margins. With this financial focus, there are two ways that I think about profitability and margins. I manage my P&L by splitting it into two distinct sections. The first section, or top half, […]. The post SaaS Operating Leverage appeared first on The SaaS CFO.

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Staying the Course through Uncertainties: SaaS Metrics and KPIs for the Pandemic Era

Chargebee

In these turbulent times, here’s a quick guide about what SaaS metrics and KPIs to track to stay ahead.

Metrics 52
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Trending Sources

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How to Do Usability Testing Right

The Daily Egg

User experience is one of the most important aspects of having a successful website, app, piece of software, or any other product that you’ve built. You can’t make assumptions about the choices that your designers and developers have made during the building process. Just because the wireframe they used looked good on paper, it doesn’t […]. The post How to Do Usability Testing Right appeared first on The Daily Egg.

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The Secret to Success in Product Led Growth—According to HubSpot’s Kieran Flanagan

OpenView Labs

In 2006, Brian Halligan and Dharmesh Shah founded HubSpot to help businesses “market to humans.” Traditional marketing was broken, they believed, so they set out to fix it. Within eight years, HubSpot grew from zero to $100+ million revenue with an IPO in 2014. And now, of course, they’re synonymous with growth—they’ve built a highly engaged audience of over six million people between their blog visitors and their social connections, considered to be the largest in the software industry.

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Where are Most Unicorns Headquartered?

Tom Tunguz

Earlier this week, I wrote Californian Dreaming - Is Silicon Valley Still the Best Place to Start a Company , where I analyzed the IPO and M&A trends of venture-backed companies by state. Those metrics are lagging indicators of startup distribution. How will the distribution change with time? While we can’t know the future M&A and IPO of any company in particular, we can try to divine the future by looking at current unicorn distributions.

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More Trending

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8 Tips to Write Engaging Onboarding Welcome Emails (+ Examples)

Baremetrics

It’s easy to overlook the importance of a strong welcome email. After all, you’ve already gotten the customer to sign up, so they can just jump in and start using your product right? Not necessarily. Your welcome email is your chance to steer your new user in the right direction. It’s your opportunity to give them the information they need to get the most out of your product.

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Selling Through Crisis: 4 Ways Your Cancelled Events Can Still Generate You B2B Leads and Sales

Predictable Revenue

With the arrival of the COVID-19 crisis and trade shows and conferences being cancelled left and right, many B2B businesses are now left scrambling to figure out how to survive without their best weapon. The post Selling Through Crisis: 4 Ways Your Cancelled Events Can Still Generate You B2B Leads and Sales appeared first on Predictable Revenue.

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Do You Really Need Venture Capital To Build A Top SaaS Company?

SaaStr

Q: How many companies in the Fortune 500 raised venture capital? Why are so many people obsessed with venture capital when many successful businesses didn’t raise it? There are many successful companies that did not raise venture capital, and VC does seem to get a bit too much media attention. But … I looked at all the top Cloud 100 private SaaS/Cloud companies a little while ago.

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50 Top Tips To Take Friction Out of Your Sales Processes. And Close More, Faster.

SaaStr

I recently put out a call on Twitter and LinkedIn on folks’ top tip to take friction out of their sales processes. I put together an excerpt video here of a few of my thoughts … but even better, we got great #1 top ideas from everyone from the GM of Shopify Plus to the CRO at Brex. I think it would be a tremendous exercise to share these ideas with your team and see what folks think they should change / implement at your startup.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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User Experience Tips to Improve the Payment Process for Your Clients

Agile Payments

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What is Conversion Rate Optimization (CRO)?

The Daily Egg

Conversion rate optimization offers one of the fastest, most effective methodologies for turning your existing web traffic into paying customers. Also known as CRO, conversion rate optimization can involve numerous tools and strategies, but they’re all geared toward the same thing: Converting visitors into leads and leads into customers. There is a lot of conflicting […].

Strategy 363
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How Dooly executes a product-led sales framework with CEO Kris Hartvigsen

Predictable Revenue

The importance of evolution in sales – How to execute a product-led sales framework, and how Dooly became a product-led organization. The post How Dooly executes a product-led sales framework with CEO Kris Hartvigsen appeared first on Predictable Revenue.

Sales 194
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Top 10 Videos of the Week: Veeva, TripActions, G2, Podium, Intercom, and More

SaaStr

As we’re all watching more YouTube in shelter, I’ll continue to highlight the 10 Most Popular Videos of the Week. Generally, excluding the Top 10 from last week so we surface fresh content. #1: Veeva: The Biggest Vertical SaaS Success Story of All Time (a SaaStr Classic). This one from 2017 Annual is really one of my favorite deep-dives with one of the top SaaS CEOs of all time.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Ubersuggest Chrome Extension

Neil Patel

Please note: Once you install the extension all you have to do is go to Google and perform a search. That is where you’ll see data. It’s been a long time coming. And now, it is finally here. Today, I want to introduce you to the Ubersuggest Chrome Extension. From being in the SEO industry for over 21 years now, I know that it would be more convenient to do your SEO research while you are browsing the web or searching Google than constantly having to come back to Ubersuggest.

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Website Design – Beginner’s Guide

The Daily Egg

Creating a website is simple; anyone can do it. There are so many website builders and other tools out there that make it easy to create a new site from scratch, regardless of your technical skill level. But most websites haven’t been optimized from a design perspective. Why is design so important? It takes just […]. The post Website Design – Beginner’s Guide appeared first on The Daily Egg.

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?What?s a good conversion rate for my landing page?? [New AI-Backed Research]

Unbounce

Imagine you’re an ecommerce business using landing pages to sell sweaters for miniature pigs. Recently, you’ve done a round of A/B testing—adding a little more oink to your calls to action, let’s say—and tweaked your social ad targeting to reach the hardcore piggy people on Instagram. . After all your optimization efforts, your landing pages now convert at 3.57%.

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Salesforce and Workday: ?Yes, Covid-19 is Slowing Us Down. But We Are Still Growing?

SaaStr

It can be hard to know what to make of the world today. On the one hand, unemployment is at close at an all-time high, and many businesses are either shut down or crippled. On the other hand, as a group, SaaS stocks and companies are at an all-time high: The root cause may be as simple as most of the decacrorns in SaaS seems to be getting a “Covid boost” Zoom, Atlassian, Slack, RingCentral, Five9, etc. all support work-from-home.

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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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Moats Before (Gross) Margins

Andreessen Horowitz

In 2019, long before the outbreak of COVID-19, many lower gross margin tech companies were not being well-received by the public markets, and an excessive spotlight was cast by many on company gross margins. In the present moment, that attention … The post Moats Before (Gross) Margins appeared first on Andreessen Horowitz.

Marketing 145
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Best Web Design Services (It’ll Surprise You)

The Daily Egg

When we need a new website design, where do we go? An agency right? And if we’re going to use an agency, we should probably get one of the best agencies, right? Turns out, web design agencies are usually a waste of money. There’s one situation where they’re worth it. In every other case, you […]. The post Best Web Design Services (It’ll Surprise You) appeared first on The Daily Egg.

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Better Allocate Your PPC Spend with the Cost Per Lead Calculator

Unbounce

The pay-per-click (PPC) landscape has become so saturated that only the most analytical marketers can dependably turn a profit from their paid search, display, and social ads. These data-driven marketers are able to effectively manage their PPC campaigns to a target cost per conversion (or cost per lead, CPL), meaning they’ll continue to see campaigns with a predictable, repeatable profit margin.

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How Much Equity Should a CEO Have? Answer: 6%-15% On Average At IPO

SaaStr

Q: How much equity should a CEO get in a startup? There’s no magical answer, but for venture-backed start-ups, for years VCs have aligned on around 6%-8% equity for a non-founder / outside CEO. As you approach IPO and very late stage, that often goes down. A few examples. Dev Ittycheria joined MongoDB as CEO after the Series B, and had 6.3% at IPO: Jennifer Tejada joined PagerDuty as outside CEO, similarly had 6.4% at IPO as well: Gregg Schott joined Mulesoft as CEO after founder Ross Mason, and

Startup 201
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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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a16z Podcast: Don?t Call it a Brain in a Dish!

Andreessen Horowitz

Our understanding of the human brain and its disorders has always been limited by our lack of access to living, human, developing brain tissue. For the first time, that’s changing. In this episode, Sergiu Pasca, Professor of Behavioral Science at … The post a16z Podcast: Don’t Call it a Brain in a Dish! appeared first on Andreessen Horowitz.

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How to Buy a Domain Name for Free

The Daily Egg

If you want to start a blog, website, or E-commerce store, you’ve probably heard that you need a domain name, along with other things like web hosting. You can think of a domain name like the address of your house or apartment. Behind every domain name is a string of numbers called an IP address. […]. The post How to Buy a Domain Name for Free appeared first on The Daily Egg.

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The Most Effective CRM Tricks Every Entrepreneur Should Use

Nimble - Sales

One of the most important tools in the toolbox of every business out there is its CRM software. But, most companies still aren’t getting the most out of their CRM apps. The good news, however, is that CRM adoption rate is growing steadily with 47% of global businesses planning to increase their budget for customer […]. The post The Most Effective CRM Tricks Every Entrepreneur Should Use appeared first on Nimble Blog.

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$Free.99

ProfitWell

Today—we see a subtle (yet pretty genius) move by Notion, the knowledge management platform. Plus, a SaaS company we've long-term admired grows its software to $50M in ARR, fully remotely. Listen wherever you get podcasts: 9 years, 2k integrations + $50M ARR: a case study. It all started with a text conversation. Zapier Founders Bryan and Wade tossed around the idea of creating “the API of all APIs” back in September of 2011.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Employee Spotlight: Rachael Dillon, Senior Business Development Representative, and 1920s New Yorker at Heart

FastSpring

FastSpring’s Employee Spotlight is a Q&A series that features the hardworking, intelligent, and fun people that make FastSpring great. Get to know the fantastic team behind the ecommerce platform! What is your current role at FastSpring? My current role at FastSpring is the Senior Business Development Representative at our Amsterdam office. How long have you been in your current role?

Scale 84
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Micro Conversions: How to Unlock Hidden Conversions

The Daily Egg

Most people associate conversions with the moment a website visitor becomes a paying customer. While a transaction is the ultimate conversion, it’s not the only measure of success. There are other smaller actions that website visitors can take towards your main conversion goals. These small steps, known as micro conversions, are “hidden” conversion gold mines […].

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10 Key Benefits a CRM System Can Provide for Your Business

Nimble - Sales

One of the first steps that you must take when building a sales department is to implement CRM. Sales are the cornerstone of any business. It is the face of your company for existing and potential customers. Experienced managers believe that it is primarily in their interests to do everything possible to make this department […]. The post 10 Key Benefits a CRM System Can Provide for Your Business appeared first on Nimble Blog.

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