SaaStr
NOVEMBER 10, 2020
Let’s take a look at 3 recent transactions and valuations in SaaS around $1.5 billion – $2 billion: Coupa acquired Llamasoft for $1.5 billion, 18 years after founding, at $100m ARR. Adobe acquires Workfront for $1.5 billion, 19 years after founding, at $200m ARR. and. Hopin raises $175m at a $2 billion valuation, less than 12 months after founding, at “just” $20m ARR.
BetterCloud
NOVEMBER 13, 2020
Justworks is one of the leading Professional Employer Organizations (PEO) in the industry, thanks to its simple platform and exceptional 24/7 customer service. Karel vanBeekom joined Justworks three years ago—and his role and responsibilities have evolved quite a bit in that time, especially during the COVID-19 pandemic. As part of her ongoing interview series with IT leaders, our chief customer officer Rachel Orston sat down with vanBeekom to discuss his career, his approach to management, and
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Chart Mogul
NOVEMBER 13, 2020
Calculating your growth rate was simple in a world where SaaS wasn’t as crowded and there weren’t so many different go-to-market strategies. Things have changed since those golden days and we now need a new approach. VCs and day traders alike know the challenge of deciding whether to invest in a software company. Many of these are exploring, even creating new markets and most are nowhere near any meaningful profitability.
Predictable Revenue
NOVEMBER 12, 2020
If you’ve ever thought about designing a brand new product to capture a brand new market - Michel Feaster has you covered! The post The Framework For Creating a Product – And a Brand-New Category appeared first on Predictable Revenue.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
SaaStr
NOVEMBER 12, 2020
I held off for 6+ years and 3000+ Quora answers on writing a post on Board Meetings. Why? Because every investor in the world writes lengthy posts on How to Have a Great Board Meeting. How to Have a Great Pre-Board Meeting. How to Have a Great Board Meeting Week. Etc. etc. etc. etc. VCs, once they have been doing it a while, basically become professional Board Members, and they write a lot about that.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Intercom, Inc.
NOVEMBER 12, 2020
Welcome to S.H.O.P., our series examining the changes in retail and commerce. Over the course of four weeks, we’re exploring some of the key topics around the past, present, and future of retail, looking at the technologies and behaviors that have enabled – and transformed – shopping as we know it. This week, we’re looking at how consumers’ shopping Habits have changed.
Predictable Revenue
NOVEMBER 10, 2020
CEO and Founder of Close, Steli Efti, explains some of the strategies that companies can implement to successfully traverse the crisis, while maintaining an effective sales team. The post Selling in a Crisis: Navigating Through Hard Times appeared first on Predictable Revenue.
SaaStr
NOVEMBER 9, 2020
Things are still going to get worse. But a 90% effective vaccine is a reminder that things snap back faster than we realize. E.g., trade shows are already full in China. Maybe: – Go grab that office lease at half off – Hire Bay Area VPs now while they'll work anywhere. — Jason BeKind Lemkin (@jasonlk) November 9, 2020. So while Covid rages across the U.S. and Europe, news comes that we may have a 90% effective vaccine coming.
Tom Tunguz
NOVEMBER 8, 2020
On the surface, B2B and B2C marketing may seem to be worlds apart. As open-source and developer-led companies become increasingly visible, important, and massive, we should draw the parallel between developer marketing and consumer marketing. They are much closer than it might seem. First, developer marketing is influencer and brand-driven. In the consumer World, consumer companies use luminaries to support a product.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
Intercom, Inc.
NOVEMBER 11, 2020
Customer support is evolving. But how are support leaders staying ahead of rising conversation volumes and sky-high customer expectations? Our new report reveals that conversational, messenger-based support is key. Discover five trends transforming the support industry along with tips on how to capitalize on them. Today, modern customers expect both personal and efficient support.
Trint
NOVEMBER 11, 2020
Brands need to be visible on the channels their customers use as audiences demand more and more content. At the same time c ustomers are being inundated with content with ads, offers and social media posts. Marketing teams need to keep up with demand while also breaking through in an overstimulated world. Power your content machine and speed up creation with content that's fast and relevant.
SaaStr
NOVEMBER 13, 2020
The other day I checked in with Bernadette Nixon, the new CEO of search-as-service leader Algolia. Aloglia’s been a part of SaaStr content and events since the beginning, and I invested at $12k in MRR, and wrote about that here. Now with Bernadette now joining to power the company to $1B ARR and beyond, I thought it would be great to check-in and see and learn what she’s seeing: A few interesting learnings from the convo above: 1.
Neil Patel
NOVEMBER 11, 2020
Every minute, 500 hours of videos are uploaded to YouTube. With that much competition, you might have counted yourself out and accepted that getting enough Youtube subscribers isn’t worth the effort. But what if you’re making a social media mistake ? What if you could break through the noise and become popular on YouTube? One of the best ways of measuring popularity on YouTube is by looking at the number of subscribers.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
FastSpring
NOVEMBER 13, 2020
As an online merchant, your website processes multiple credit card payments a day. In a perfect world, each transaction would go something like this: Your customer puts your product in their cart, enters their credit card information, clicks pay, and everyone lives happily ever after. Sadly, this isn’t always the case. Chances are that you’ve seen plenty of instances when customers’ cards get declined, resulting in dreaded credit card declined codes.
Kellblog
NOVEMBER 11, 2020
There’s a common debate out there, it goes something like this: “Our sales development representatives (SDRs) need to look for pain: finding business owners with a problem and the ability to get budget to go fix it.” Versus: “No, our SDRs need to look for projects: finding budgeted projects where our software is needed, and ideally an evaluation in the midst of being set up.” Who’s right?
SaaStr
NOVEMBER 9, 2020
Q: Does the wise advice to always say no to sponsored features would also apply to a SaaS startup selling to mid-market (ACV 20k to 50k+) and has yet only 2 clients? No. This is not wise advice, it is bad advice in many cases. As long as the deal size is big enough. If a potential deal, is > $20k-$50k-$100k+ in the early days, you should consider one-off features if: the paid feature would also benefit other similar customers , now or in the future; the feature is or should be on your roadm
Neil Patel
NOVEMBER 11, 2020
As a digital marketer, you know just how important the tone and message of your blog are to the overall success of your business. A cohesive approach to your digital content, especially the content on your blog, is critical to your brand. The best way to ensure your site is editorially cohesive is with an editorial style guide. This article will walk you through the basics of an editorial style guide.
As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.
Andreessen Horowitz
NOVEMBER 13, 2020
A vaccine for COVID seems to be (almost) here… or is it? What’s hype/ what’s real beyond the headlines (and beyond the press release), when it comes to the announcement earlier this week from Pfizer and BioNTech that their vaccine … The post 16 Minutes #45: Covid Vaccine! Beyond Science via Press Release appeared first on Andreessen Horowitz.
Nimble - Sales
NOVEMBER 10, 2020
We’re honored to announce that we’re now offering a free one-year license to all veterans and active-duty members who have served in the United States military! The Nimble team admires and respects the loyalty, dedication, and sacrifice of the U.S. service members and wants to support their entrepreneurship. Nimble believes that the gained skills from active-duty […].
SaaStr
NOVEMBER 11, 2020
I note a whole bunch of announcement from the recent past : Salesforce is now competing with a whole ‘nother bunch of its top partners with its new High Velocity Sales Cloud. And yet, Outreach, Salesloft, Mixmax and others are growing faster than ever. Salesforce now competes with many of its partners via Service Cloud, and even in the contact center now.
Neil Patel
NOVEMBER 9, 2020
With the ability to take a lot of guesswork out of conversion rate optimization, eye-tracking software and heat maps can reveal some startling insights into increasing conversions (and avoiding sales killers) that can benefit every business. Here are 7 important eye-tracking studies that give a sneak peek into common browsing patterns and elements of human behavior that all marketers need to know. 1.
Advertiser: Data Robot
The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.
Andreessen Horowitz
NOVEMBER 12, 2020
Lakes v. warehouses, analytics v. AI/ML, SQL v. everything else… As the technical capabilities of data lakes and data warehouses converge, are the separate tools and teams that run AI/ML and analytics converging as well? In this podcast, originally recorded … The post a16z Podcast: The Great Data Debate appeared first on Andreessen Horowitz.
Totango
NOVEMBER 10, 2020
A key component of creating customer success is working with your customer to identify and organize mutual goals into a standardized customer success plan. Outcome success plans focus on capturing mutual objectives, documenting the steps toward achieving them, and sharing information between both clients and your own internal teams—driving interconnectivity and displaying progress through one easily accessed live portal.
SaaStr
NOVEMBER 13, 2020
On December 8, join @Talend #CMO @LaurenV for a roundtable session at @saastr Scale 2020 "The Five Hardest #Marketing Decisions to Make and How to Get Them Right with Talend." Save your seat today! #leadership #womenintech #SaaStrScale [link] pic.twitter.com/JMuRqVP3ae. — Rolf Heimes (@rolfester) November 13, 2020. Our next big digital mega-event SaaStr Scale is coming up soon, Dec 8-9!!
Neil Patel
NOVEMBER 9, 2020
The problem with selling your startup is the long exit time. Sometimes it can take as long as seven years before you can sell your business and hop on the next idea. And the investors? They feel the same way. Who wants to wait almost a decade to buy a startup when the face of tech is evolving at such a rapid pace? Plus, the price tag on those more established businesses often run into the billions.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
Sales Hacker
NOVEMBER 9, 2020
Having the right technology in place is often the difference between success and failure, and this is even more true for startups and SMB, where you have a small team and limited resources. But with the rapid advancement of tech and so many options on the market, choosing the right technology for your sales team can seem like a tall mountain to climb.
Andreessen Horowitz
NOVEMBER 13, 2020
As scientists and particularly as professors, we aim to do big things. We aim to discover new insights, create new tools, and further the scientific endeavor. And occasionally, out of our academic research may come a project or an idea … The post Power Law for Professors: Why you should put all of your eggs in one basket appeared first on Andreessen Horowitz.
SaaStr
NOVEMBER 11, 2020
The ‘end-user era is here’ as explained in detail by Openview Partners , and enterprise software is charging the way. Gone are the days when software was thrusted from the C-Level down to practitioners. With that came the enormous burden of a contract and that dreaded lock-in period. The usefulness of the product came secondary to the attractiveness of the product brief.
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