Sat.Nov 07, 2020 - Fri.Nov 13, 2020

The Growth Premium in SaaS Has Never Been Higher

SaaStr

Let’s take a look at 3 recent transactions and valuations in SaaS around $1.5 billion – $2 billion: Coupa acquired Llamasoft for $1.5 billion, 18 years after founding, at $100m ARR. Adobe acquires Workfront for $1.5 billion, 19 years after founding, at $200m ARR.

SaaS 215

SaaSOps Stories With Karel vanBeekom, IT Manager at Justworks

BetterCloud

Justworks is one of the leading Professional Employer Organizations (PEO) in the industry, thanks to its simple platform and exceptional 24/7 customer service.

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SaaS Growth Rate: How to Track Your Growth in 2020

Chart Mogul

Calculating your growth rate was simple in a world where SaaS wasn’t as crowded and there weren’t so many different go-to-market strategies. Things have changed since those golden days and we now need a new approach.

Selling in a Crisis: Navigating Through Hard Times

Predictable Revenue

CEO and Founder of Close, Steli Efti, explains some of the strategies that companies can implement to successfully traverse the crisis, while maintaining an effective sales team. The post Selling in a Crisis: Navigating Through Hard Times appeared first on Predictable Revenue.

Insiders' Guide to Self-Service Analytics

Self-service analytics are vital for how your users interact and engage with your application. As you explore analytics solutions for your application, see why self-service analytics can prove critical to the adoption and stickiness of your application.

5 Reasons to Actually Have Board Meetings

SaaStr

I held off for 6+ years and 3000+ Quora answers on writing a post on Board Meetings. Because every investor in the world writes lengthy posts on How to Have a Great Board Meeting. How to Have a Great Pre-Board Meeting. How to Have a Great Board Meeting Week.

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How to Succeed in Sales: 5 Things I Wish Someone Told Me When I Was Starting Out

Sales Hacker

Let me guess. You started your career in sales because someone said you’d be good at it. You’re outgoing and competitive, so you should be great at sales… Right? While these are both excellent traits for salespeople to have, there’s a lot more to it if you want to succeed in sales.

The Framework For Creating a Product – And a Brand-New Category

Predictable Revenue

If you’ve ever thought about designing a brand new product to capture a brand new market - Michel Feaster has you covered! The post The Framework For Creating a Product – And a Brand-New Category appeared first on Predictable Revenue.

6 Learnings from Algolia On the Way To $100,000,000 ARR

SaaStr

The other day I checked in with Bernadette Nixon, the new CEO of search-as-service leader Algolia. Aloglia’s been a part of SaaStr content and events since the beginning, and I invested at $12k in MRR, and wrote about that here.

Should Your SDRs Look for Projects or Pain?

Kellblog

There’s a common debate out there, it goes something like this: “Our sales development representatives (SDRs) need to look for pain: finding business owners with a problem and the ability to get budget to go fix it.”

9 Steps to Hosting Your Most Successful Virtual Event

The step-by-step Virtual Event Handbook from Thryv gives you all the tools you need for planning, setting goals, marketing, pricing and – don’t forget this one – event etiquette. Plus, the handy checklist will help you pull it all off without a hitch.

How marketing teams produce more content under tight deadlines

Trint

Brands need to be visible on the channels their customers use as audiences demand more and more content. At the same time c ustomers are being inundated with content with ads, offers and social media posts.

Tech Trends to Take Your Sales Tech Stack to the Next Level: The Startup Sales Stack Report 2020

Sales Hacker

Having the right technology in place is often the difference between success and failure, and this is even more true for startups and SMB, where you have a small team and limited resources.

Just Assume Your Top Partners Eventually Compete With You. It’s OK.

SaaStr

I note a whole bunch of announcement from the recent past : Salesforce is now competing with a whole ‘nother bunch of its top partners with its new High Velocity Sales Cloud. And yet, Outreach, Salesloft, Mixmax and others are growing faster than ever.

Cloud 227

Why your LTV might be higher (or lower) than you think

Point Nine Land

If you’re an early-stage SaaS startup, still in the process of getting to Product/Market Fit, or doing your first experiments to attract and convert leads, you shouldn’t worry too much about customer lifetime value (LTV or CLTV) and related metrics.

Churn 82

3 Templates for Uncomplicating Your Product Management Process

In this workbook, you’ll find a comprehensive set of templates product development and cross-functional teams can adopt to better leverage your existing skills and your data.

The Best Tools for Sales

yoursales

Best Tools for Sales. This post is a response to the question “What are the best sales tools for inside sales?” ” over on Quora. In later work work we’ve gone to great lengths to list many of the sales tools out there.

Sales 80

How Competitive Intelligence is Replacing the Relationship Sale

Sales Hacker

The relationship sale is on its way out. I know this sounds like blasphemy, but hear me out before you start throwing sarcastic memes my way. All I mean is: the way people buy has changed drastically. In the past, strong relationships were the main way to get in front of a prospect and close a deal.

5 Things to Do … When You Don’t Know What to Do

SaaStr

Best things to do when. you don't know what to do: 1/ Spend more time w/existing customers. Zoom w/5 more ea week. 2/ Hire 1 great VP. 3/ Drive down churn. You grow faster even w/o more leads. 4/ Join more sales calls. Everyone loves to talk to CEO. 5/ Focus leads on top reps.

Churn 219

How Customer Success Technology Tackles the Top 7 CS Challenges

Totango

Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers.

Realizing the Benefits of Automated Machine Learning

How are organizations using machine learning and artificial intelligence (AI) to derive business value? Renowned author and professor Tom Davenport explains the rise of automated machine learning, its benefits, and success stories from businesses that are already using it.

7 Marketing Lessons from Eye-Tracking Studies

Neil Patel

With the ability to take a lot of guesswork out of conversion rate optimization, eye-tracking software and heat maps can reveal some startling insights into increasing conversions (and avoiding sales killers) that can benefit every business.

a16z Podcast: The Great Data Debate

Andreessen Horowitz

Lakes v. warehouses, analytics v. AI/ML, SQL v. everything else… As the technical capabilities of data lakes and data warehouses converge, are the separate tools and teams that run AI/ML and analytics converging as well?

Data 106

Things May Snap Back Fast. So Take Advantage Of This Crazy World Now.

SaaStr

Things are still going to get worse. But a 90% effective vaccine is a reminder that things snap back faster than we realize. E.g., trade shows are already full in China. Maybe: – Go grab that office lease at half off – Hire Bay Area VPs now while they'll work anywhere.

Travel 215

Why a Customer Success Plan Is the Best Thing You Can Do for Your Customer Relationship

Totango

A key component of creating customer success is working with your customer to identify and organize mutual goals into a standardized customer success plan.

Digital Trends Report 2020

As part of our goal to continue helping our community during these times, we wanted to share with you this critical data on the state of digital products across industries and provide context on how businesses are responding to the changing winds.

How to Use Quizzes in Your Marketing Strategy

Neil Patel

Using quizzes in your marketing strategy is one of the most underrated marketing moves. Seriously. They are incredibly effective at generation leads, engaging your audience, and much more.

The Psychology of Selling Through Video

Sales Hacker

In this session, you’ll learn a simple, repeatable process to help you stand out and quickly and effectively generate replies, build trust and rapport, and convert more leads.

3 Secrets to Help You Sell Upmarket Faster

SaaStr

We recently brought together a powerhouse panel of women in revenue to discuss when, why, and how a company should consider going upmarket. .

SMB 204

Power Law for Professors: Why you should put all of your eggs in one basket

Andreessen Horowitz

As scientists and particularly as professors, we aim to do big things. We aim to discover new insights, create new tools, and further the scientific endeavor.

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Why Distributed Tracing is Essential for Performance and Reliability

Speaker: Daniel "spoons" Spoonhower, CTO and Co-Founder at Lightstep

Many engineering organizations have now adopted microservices or other loosely coupled architectures, often alongside DevOps practices. Together these have enabled individual service teams to become more independent and, as a result, have boosted developer velocity. However, this increased velocity often comes at the cost of overall application performance or reliability. Worse, teams often don’t understand what’s affecting performance or reliability – or even who to ask to learn more. Distributed tracing was developed at organizations like Google and Twitter to address these problems and has also come a long way in the decade since then. By the end of this presentation, you’ll understand why distributed tracing is necessary and how it can bring performance and reliability back under control.

The 4 Best Technical SEO Companies of 2020

Neil Patel

No matter how great the content on your website is, your hard work could amount to nothing without proper technical SEO. Technical SEO gives your site structure, makes it super easy for search engine bots to crawl and index, and helps Google understand what each page is about.

PODCAST 135: Pushing Through the Zone of Discomfort Towards Personal Growth with AJ Bruno

Sales Hacker

Subscribe to the Sales Hacker Podcast. We’re on iTunes. And on Stitcher. Show Agenda and Timestamps. Show Introduction [00:02]. Who is AJ Bruno and what is Trendkite? [2:00]. 2:00]. How to know when you’re ready to be an entrepreneur [9:26].

Why We Do It Changes At Each Phase

SaaStr

Q: Why did Elon Musk sell his homes? I think a lot of successful tech entrepreneurs go through this phase. It’s probably some sort of mid-life crisis (or awakening) in a way, after you finally achieve “success” of some form. You work so, so hard for so long. It’s not really about the money.