Sat.Dec 12, 2020 - Fri.Dec 18, 2020

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10 Actionable Tips to Improve Your SaaS Sales Strategy

Agile Payments

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How to Build Out a Solid Sales Team for your SaaS Business

Entrepreneur - SaaS

Selecting the right salespeople for your company at such a critical moment in your business's growth cycle is a challenging, stressful and incredibly important undertaking. We've compiled some thoughts to help you in your efforts in building a strong sales team for your SaaS business.

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1 Simple Way to Boost Your SaaS Customer Referral Strategy

Cobloom

In SaaS, customer referrals are a really big deal. They drive growth in a cost-effective way, they develop trust between your brand and would-be customers, and long-term, they can even create a self-sustaining ' viral loop of growth '. But if you ask for a referral at the wrong time, you'll get ignored. And it's hard to come back from that. So, you've got one shot at getting it right.

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How to Handle, and Share, Bad News

SaaStr

The past 7 years I’ve had a chance to observe a lot of SaaS founders, as an investor, as an advisor and more … and the vast majority I’ve worked with have in the end just killed it. Gone on to bigger and better things. Three have become unicorns. A few have sold at solid valuations. Many are just getting going. But … it’s never all roses.

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Best Reputation Management Software

The Daily Egg

You want to try out a newly-opened restaurant in your neighborhood. But before making reservations, you do a quick Google search and ask friends to find out more about the restaurant – how the food tastes, the kind of service they offer, and whether the ambiance is uplifting. Would you still visit the restaurant if […]. The post Best Reputation Management Software appeared first on The Daily Egg.

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5 Predictions for 2021

Tom Tunguz

Every year, I make a list of predictions and score last year’s predictions. 2020 is a year that defines the long tail events, twelve months in which black swan after black swan event seemed to hit the press. Each morning I held my breath as I checked the news wondering what headline could top yesterday’s bombshell. Here are my predictions for 2021.

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Plenty of Top SaaS Companies Are Worth a Lot Less Than 10x ARR

SaaStr

So as you’ve seen, acquisitions have picked up in SaaS. Slack was acquired for $27B — that’s 27x its $1B in ARR. Zoom and Shopify trade at even higher multiples: And yet, here’s the thing. So many acquisitions, so many IPOs, so many public and private valuations of great SaaS companies are actually at / worth less than 10x ARR.

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Best Membership Management Software

The Daily Egg

Want to cut right to the chase? Our top picks for best membership management software are Personify Wild Apricot, MemberSpace, or MemberClicks. The right membership management software should feel like the extra staff member you never knew you needed. One that doesn’t take sick days or needs vacations. It can make mundane administration tasks incredibly […].

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Everything You Know About Building Sequences Is Wrong

Predictable Revenue

Rex Biberston shares some tip on sequences, channels you should consider, and some of the factors that influence success or failure. The post Everything You Know About Building Sequences Is Wrong appeared first on Predictable Revenue.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Intercom’s 2020 people pivot

Intercom, Inc.

Throughout this year on the podcast, we’ve talked to people from various companies about how they’ve met the challenges posed by the events 2020. We’ve heard from product leaders, e-commerce leaders, and customer support leaders about high volumes, new working practices, and remote launches. Of course, companies have had to suddenly reimagine not just how they deliver for customers, but also how they operate behind the scenes.

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If You Are Going to Hire a Stretch VP — Do It Early.

SaaStr

There’s an interesting corollary to the fact that the best SaaS companies grow faster than ever today. The corollary is that the window to hire a Stretch VP is shorter than ever. If you hit $1m ARR growing 6-8% a month, you can probably hire a Stretch VP of Sales any time the following 12 months. If you hit $1m ARR growing 15-20% a month, you probably only have a 3-6 month window to hire a Stretch VP of Sales.

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Best CMMS Software

The Daily Egg

A computerized maintenance management system sounds like a mouthful. It’s also known as CMMS, and it helps your business keep track of and manage their maintenance operations. Think of CMMS software as the digital sidekick that ensures your systems are running, renewed, and updated on time without the troublesome paperwork, conflicting management schedules, or overdue […].

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A Vendor’s Guide to B2B Ecommerce

FastSpring

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Building a great sales team: How Intercom fosters and maintains its sales culture

Intercom, Inc.

Your sales team is integral to your business’s success: not only do your salespeople bring in the big deals, but they also represent your company and culture to every new and potential prospect. So why is sales team culture still an afterthought for so many organizations? Whether they’re stuck in outdated ideas about what sales teams look like and how they work, or they simply aren’t investing in their reps’ growth the way they should be, many companies have yet to unlock the full potential of t

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If Your VP Sales Isn’t Going to Work Out — You’ll Know in 30 Days

SaaStr

We’ve talked a lot on SaaStr about how to make that critical hire: the VP Sales. I’ve done it right, and I’ve done it wrong. When it’s good … it’s just so good. It all clicks. But when you make a mis-hire, it’s about the worst mis-hire you can make. Because you’ll lose not just some incremental revenue, but potentially far more.

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Best Work Order Software

The Daily Egg

Smooth business operations? Check. Lower downtime? Check. Easy workflow automation? Check. Greater customer satisfaction? Double Check. A work order software can check several things off your priority list, which is why organizations that have dedicated maintenance departments should seriously consider getting one. Maintenance management becomes crucial with growing manufacturing capacities.

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Where to Start if You're Curious about Macroeconomics Today

Tom Tunguz

I remember growing up reading that a Coca-Cola cost five cents, and seeing the old New Yorker magazine covers with a price tag of 15 cents, and awing over the price of a Ford Model T of $850. Today, those prices are $1.99, $8.99 and $28,940 (for a Ford F150). I learned price increases like these are called inflation and took it for granted. As I’ve lived through a few crises, I’ve tried to learn more about economic history and economic systems to answer questions like the one I shoul

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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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How to Use the Psychology of Color to Increase Website Conversions

Neil Patel

Color wields enormous sway over our attitudes and emotions. When our eyes take in color, they communicate with a region of the brain known as the hypothalamus, which sends a cascade of signals to the pituitary gland, on to the endocrine system, and then to the thyroid glands. The thyroid glands signal the release of hormones, which cause fluctuation in mood, emotion, and resulting behavior.

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Sometimes All Your Bigger Customers Just Want is To Be Heard

SaaStr

A ways back I put together a series of SaaStr posts on how the customers I visited in person never churned. Some almost churned, but if I went out in person, and built a relationship, they never left. At least, not on my watch: I Never Lost a Customer I Actually Visited. Of course, right now it’s tougher to visit customers in-person. But what you can do is Zoom with them.

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Best Statistical Analysis Software

The Daily Egg

Planning and executing any experiment is crucial but is only half the battle. It’s analyzing all of the data that’s the other half, and perhaps the scariest. But it doesn’t have to be scary. An excellent statistical analysis software allows users to collect, structure, analyze, and interpret data from the market. It comes with tools […]. The post Best Statistical Analysis Software appeared first on The Daily Egg.

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Bio Eats World: The Machine that Made the Vaccine

Andreessen Horowitz

A year ago, none of us would believe that mRNA vaccines would be a household name. And yet here we are, at the end of 2020, counting the days towards a vaccine that could not just save lives but help … The post Bio Eats World: The Machine that Made the Vaccine appeared first on Andreessen Horowitz.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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5 Alternatives to Wanelo

Neil Patel

The e-commerce landscape is becoming more competitive by the day. As such, e-commerce store owners need to find innovative ways to stand out from the crowd. One platform that made this possible, especially for smaller players, was Wanelo. However, now that the online shopping giant is no longer operating, you might be interested in finding the best alternatives to Wanelo.

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The 5 Characteristics of a Great Entrepeneur

SaaStr

Q: What are the 5 characteristics of an entrepreneur? . The Top 5 Characteristics of a Successful Entrepreneur: Sees a Large or Can-Be-Large White Space — And Builds a 10x Feature or Product There. Many can see the white space that exists, but far fewer can bring a product to market that solves a “10x better” problem in it — that people will pay for.

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Nimble Recognized Among Top CRM for Small Businesses 8 Years Running + Top Real Estate CRMs!

Nimble - Sales

We did it! And it’s all thanks to you. Nimble, the Simple, Smart CRM built for Office 365 and G Suite, announced today that it has ranked an overall CRM Industry Leader and among the Top Five Sales Intelligence Software Tools for Small Business by G2 Crowd, the world’s leading business software review platform. Nimble has […]. The post Nimble Recognized Among Top CRM for Small Businesses 8 Years Running + Top Real Estate CRMs!

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The Big Ideas Fintech Will Tackle in 2021

Andreessen Horowitz

For our last edition of the year, the a16z fintech team weighs in on the big ideas they think fintech will take on in 2021. Check out our big ideas from last year here. Disintermediating the banking system. The … The post The Big Ideas Fintech Will Tackle in 2021 appeared first on Andreessen Horowitz.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Why Your Local Business Should Work with Yelp Elite

Neil Patel

If you own a local business, be it a restaurant, bar, retail store, or even a local service provider, you might have heard of Yelp Elite. This coveted group of “expert reviewers” gets more exposure on their reviews from others. The Yelp Elite Squad reviews can have a positive or negative impact on your business’ reputation, even though n egative reviews can help your business seem more trustworthy.

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5 Tips To Closing More Bigger Deals

SaaStr

If you already have a few bigger deals under your belt, but most are smaller … a few higher-level suggestions: Hire a Very Good VP of Sales that has sold at your “high end” price point. She will be much better at you than this. At getting the High End of Normal, the Most Without The Customer Feeling Ripped Off. You aren’t great at it. If you can make this hire now — you will do much, much better.

Scale 291
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7 Steps To Omnichannel Sales: the Frictionless Conversion Booster

Nimble - Sales

Omnichannel sales are the new norm, which is still a bit confusing for SMB and big corporations alike. Those who master it do better in customer acquisition, retention, converting sales, and boosting loyalty. So much gain from adopting what’s to be the next standard anyway, – sooner rather than later. Just to throw in one […]. The post 7 Steps To Omnichannel Sales: the Frictionless Conversion Booster appeared first on Nimble Blog.

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