Tom Tunguz
AUGUST 30, 2017
Your startup is growing. You suspect you have initial product market fit. Time to hire the first head of each department. Sales, marketing, customer success, engineering, product management. Some founders might have experience or exposure into one of these teams. But rarely do they understand every one well enough to hire the right department chief.
CloseSaaS
AUGUST 28, 2017
Startup founders love to experiment, especially when things aren’t going well. They map out hundreds of tests and hacks, hoping to find that one perfect path to success.
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A Smart Bear
AUGUST 29, 2017
Top workplace complaints: 1) The way things are 2) Change. — ?????? ????TT (@akannett) June 1, 2015. This plays out in many important ways: Customers demand an improved UX , but they don’t want to learn a new UX. Team members want consistency but don’t want policies. Developers want to be more efficient but don’t want to change how they work.
Mattermark
AUGUST 30, 2017
The options around assembling tooling to make a sales funnel operate efficiently are numerous and daunting. We’e talked about this quite a bit in the past between this blog and the Mattermark Daily. We thought it’d be great to chat with some founders of companies building sales tools to see how they not only use their own products, but how they use other products and processes as well.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Tom Tunguz
AUGUST 26, 2017
I commuted to my first job on a bicycle. With my parent’s help, I bought a lemon yellow second-hand road bike that I pedaled 20 miles each way from 30th and N streets in Georgetown, Washington DC, over bustling Chain Bridge and the languid Potomac to an office park buried in Tyson’s Corner in Virginia. That was my workout each week. Then I moved to California and retired the bike.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Chart Mogul
AUGUST 29, 2017
If you operate a global business, but only offer customer support in English, you may see higher churn rates in countries where English is not the primary language. In this article, we will analyze whether customers who residing in a non-English speaking country are at greater risk of churning. Adding location attributes to customers. ChartMogul’s native billing system integrations automatically detect customer location information as recorded in the billing system.
Mattermark
AUGUST 29, 2017
Help People Affected By Hurricane Harvey. Houston, Texas and the surrounding areas have been devastated by Hurricane Harvey. We at Mattermark urge you to donate anything you can , whether it’s to the Red Cross or another local or national organization ( the New York Times has a good list of organizations , as well as advice on how to avoid scams ).
CloseSaaS
AUGUST 29, 2017
There’s a simple checklist I use before pressing send on every outreach email.
Mattermark
AUGUST 28, 2017
The Search is Over. It’s been reported that Uber’s board of directors has picked Dara Khosrowshahi to be its new CEO. Mr. Khosrowshahi has been the CEO of Expedia since 2005, building it into the $23 Billion company it is today. You’ve probably read all about this in the major news outlets, but we really recommend Ben Thompson of Stratechery on “ Uber’s New CEO ” From the Operators.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
Chart Mogul
AUGUST 31, 2017
All-in-one SaaS is a term that’s seen a lot of use in recent months, and is something we’ve discussed a number of times at ChartMogul. But are all-encompassing platforms really the right solution for startups and smaller SaaS businesses? The Coffee Thoughts series on ChartMogul is a place for short thoughts and musings on SaaS industry trends. We welcome you to join the discussion in the comments below!
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