Sat.Sep 10, 2022 - Fri.Sep 16, 2022

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Dear SaaStr: How Do Founders Take Advantage of VCs?

SaaStr

Q: There are a lot of examples of VCs taking advantage of entrepreneurs. What are some examples of entrepreneurs taking advantage of VCs? I can name a few. But, it mostly comes into play in smaller scale outcomes and startups that have only raised a round or two: In a small acquisition, not paying investors 1x or 2x or whatever the documents state.

Revenue 303
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Best SEO Services Compared

The Daily Egg

SEO services can help you optimize your website’s reach using keywords, targeted advertisement, and personalized content development. After reviewing dozens of providers. The post Best SEO Services Compared appeared first on The Daily Egg.

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Report: The Top 7 Reasons Salespeople Lose Deals in 2022 (& How to Fix It)

Sales Hacker

In these challenging economic times, business as usual has been anything but – and like many sectors, B2B sales is in the midst of transition. A recent survey of B2B sales professionals commissioned by my company, Lusha, sheds light on the extent to which this critical industry is in a state of flux. We surveyed 500 B2B sales reps in the United States and found: 77% of respondents are struggling in the early stages of the sales cycle. 96% of reps feel they need supplementary help in their daily

B2B 114
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Customer Success Playbook Tips: Five Proven Tactics

Totango

Customer Success Playbook Strategies: Mapping a Path to Winning Outcomes. A customer success playbook maps out a game plan you can use to automate successful outcomes for your clients. Having a playbook in place can help you deliver better results for your SaaS customers and yield higher satisfaction, retention, and revenue for your business. Here we’ll show you how to use customer success playbooks to support your CS strategy: We’ll define the customer success playbook and clarify

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The Forrester Wave™: AI/ML Platforms: Vendor Strategy, Market Presence, and Capabilities Overview

As enterprises evolve their AI from pilot programs to an integral part of their tech strategy, the scope of AI expands from core data science teams to business, software development, enterprise architecture, and IT ops teams. Enterprises need a platform that can make broader AI teams more productive, implementing more complex use cases and harnessing the fast pace of new AI technologies.

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Sphera Signs Agreement to Acquire riskmethods, a Leader in Artificial Intelligence Supply Chain Risk Management Software

The SaaS Garage

Leading global ESG firm to acquire SaaS company to enhance risk management offering and accelerate Scope 3 emissions monitoring and reporting solutions. Chicago & Munich, September 13, 2022 ( businesswire ) — Sphera, a leading global provider of ESG performance and risk management software, data and consulting services, today. announces it has entered into an agreement to acquire riskmethods, an award-winning software company specializing in supply chain risk management (SCRM).

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Podcast: It Pays to Know

Infinicept

[link] Over the past several years, there has been incredible growth among organizations that have embedded payments into their offerings. From Shopify to Toast to ServiceTitan, the business case for creating one-stop-shop services is stronger than ever. It used to be cool to be your own boss. Now. Source.

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Tech salaries on the rise globally: report

IT World

A new report from tech-focused recruiting marketplace Hired.com has found that over the last two and a half years, there has been a global increase in salaries across nearly all tech roles. According to Hired.com’s 2022 State of Tech Salaries: Navigating an Uncertain Hiring Market report, salaries for tech candidates remain at an all-time high, with remote salaries outpacing local salaries in most markets.

Marketing 131
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A Framework for Finding A Design Partner

Andreessen Horowitz

Design partners, or the first few users of a company’s software, are often a key part of the early software development process. By providing valuable feedback on everything from product functionality to user experience, to pricing and packaging, the … The post A Framework for Finding A Design Partner appeared first on Andreessen Horowitz.

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GPU Servers for High Performance Supercomputing

SaaS Metrics

The world is changing and developing every second, and with every moment, more and more information is created. As a result, computer systems accumulate and process vast amounts of data, which not every server can technically handle. Powerful graphics cards, or GPU cards, come to the rescue. A dedicated server with GPU. Read more. The post GPU Servers for High Performance Supercomputing first appeared on SaaS Metrics.

SaaS 52
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Top Fraud and Payment Trends for 2023: What SaaS Pros Need to Know

Fraud is ever changing – especially for merchants that offer online services and subscriptions. This report outlines the most common types of fraud to look out for in 2023 and offers merchant-reported preferred best practices to help minimize fraud losses. In the report, you’ll find: The scale and type of fraud seen in the global marketplace. How fraud changes based on the size of business.

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The Best in SaaS Are Just Growing Faster Than Ever. I Mean, It’s Crazy.

SaaStr

As this gets published, I’ve just about finished giving my talks at 2022 SaaStr Annual. And thank you so much to everyone that came, or watched the streaming. It really means a lot. And one of my themes was that while the markets are down, I mean way down — the best in SaaS are still growing at jaw-dropping rates. I put together this slide: No doubt, some categories are still recovering from a Covid Hangover.

SaaS 352
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How To Respond To Customer Complaints

The Daily Egg

No one likes dealing with customer complaints, but getting it wrong can make or break a business. In fact, 83% of customers. The post How To Respond To Customer Complaints appeared first on The Daily Egg.

Business 324
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Figma's 50x ARR Multiple & What it Means for Startup Fundraising

Tom Tunguz

Today, Adobe announced its intention to acquire Figma for $20b , valuing the business at 50x current ARR, the highest multiple paid for any software company of scale. Congratulations to team Figma on building their impressive business. After the correction earlier this year, public valuation multiples had reset to those of 2017. That year, Cisco acquired AppDynamics for 17x trailing revenue.

Startup 321
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Cold Calling Best Practices

Predictable Revenue

Explore the top 5 sale coaching models used by high-performing sales leaders to maximize your return on investment and help reps retain sales training knowledge. Curious about cold calling best practices? In this post, we’re sharing our favorite cold calling methods, on-call best practices, and must-haves for effective cold calling. The post Cold Calling Best Practices appeared first on Predictable Revenue.

Sales 282
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The Hidden Costs of Poor Customer Onboarding

Churn starts within the first 30 days of customers purchasing a product. A lot of it comes down to the first impression customers get through the onboarding process. A poor experience can result in losing current and future customers, and unnecessary overhead. It’s important to know what a poor onboarding experience looks like, the associated hidden costs, and how to build a top-tier onboarding experience for your customers so you can avoid losing hard-earned revenue.

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Dear SaaStr: What Are the Danger Signs a Startup Isn’t Going to Work Out?

SaaStr

Dear SaaStr: What Are the Danger Signs a Startup Isn’t Going to Work Out? Let me share my list. It’s more about things I worry about after : Founders’ understanding of market doesn’t get deeper. I really worry when 9–12 months later, the founders do not understand their market better. Especially, when they are a bit too arrogant about how they will kill the leaders — when they don’t really understand why they win.

Startup 299
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How to Remove Unwanted Search Results From Google

The Daily Egg

One of the best and worst things about the Internet is that everything on it is there forever. This becomes a problem. The post How to Remove Unwanted Search Results From Google appeared first on The Daily Egg.

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Your Customers' Profitability is Your Startup's Future Health

Tom Tunguz

Ten years ago today, I wrote a post titled “ Choosing market segments on customer profitability. ” How healthy are the business’s underling customers? Today, that question matters more because of the recession than at any point in the last decade. Selling to very profitable customers benefits a startup. Account executives can charge a highly profitable company more than one without much money.

Startup 203
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How To Sell Better In An Economic Downturn

Predictable Revenue

Jeff Koser joins the Predictable Revenue podcast to discuss how B2B sales organizations can not only survive an economic downturn but use it to their advantage. The post How To Sell Better In An Economic Downturn appeared first on Predictable Revenue.

B2B 147
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ChatGPT for SEO: the comprehensive guide

When I saw chatgpt is extremely powerful, I decided to make a comprehensive guide covering start to end. this means keyword research to link building.

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Dear SaaStr: How Many Investor Updates and Meetings Do I Owe My Investors?

SaaStr

Dear SaaStr: I am a startup founder that writes extensive monthly report to investors. We are also doing weekly meetings, are they asking for too much of my time? Yes, that’s too much. Some rough rules: For every 1% of a company an investor owns, they get one meeting / Zoom a year until you are at scale. This includes both board meetings and informal coffee meetings.

Scaling 290
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Bluevine Review

The Daily Egg

Bluevine is a financial technology company servicing more than 450,000 customers that focuses on banking solutions and loans for small businesses. With. The post Bluevine Review appeared first on The Daily Egg.

Banking 300
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Emojis mean business: The characters transforming business messaging

Intercom, Inc.

A slight raise of the eyebrow, folded arms, an inviting smile – face-to-face conversations are a lot more than a simple exchange of words. When people talk, the majority of what is being communicated isn’t in the words we use, but rather in non-verbal cues like body language, gestures, and tone of voice that help us clarify the intention of the speaker and give us a bit more context into the conversation.

Business 129
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It’s All About the Money (Movement): Simplifying Cross-Border Payments

Andreessen Horowitz

While Elon Musk is working on taking humans to Mars, the way people and businesses move money internationally has not changed in decades. Whereas we can now tap our credit cards to pay for domestic goods and services, making a … The post It’s All About the Money (Movement): Simplifying Cross-Border Payments appeared first on Andreessen Horowitz.

Business 142
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10 Keys to AI Success in 2023

An organization’s path to AI success can be full of obstacles, from a proper assessment of its own AI maturity, to a better alignment between business and technical teams, many factors can influence the outcomes. All of this is tightly intertwined with a myriad of complicated technical decisions that can make or break any long-term AI strategy. While AI progress is hard, companies don’t have to get stuck in an endless loop of inertia on their path to value-driven AI.

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What Add On’s You Can — And Can’t — Charge For

SaaStr

I recently was in discussions with senior execs at 3 of the top SaaS companies about their platforms and partners. And all 3 made the same point — their partners can charge for stuff they can’t. Even if it doesn’t totally make sense. For example, the average Salesforce customer will buy a fairly expensive stack such as DocuSign / Adobe Sign.

SaaS 281
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ActiveCampaign Review

The Daily Egg

Email marketing still has one of the highest ROI of any marketing type, which means choosing the right email marketing service is. The post ActiveCampaign Review appeared first on The Daily Egg.

Marketing 293
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Email woes gotcha worried? How to fix problems and fend off attacks

IT World

Email is one of those tools people keep saying will one day die and be replaced with a better communication platform. And yet, because it is nearly universal and works across platforms so well, it's still here. But working across platforms is not the same as working well for everyone all the time. I've seen a lot of concern about the rising number of email-based attacks and a lot of complaints from people having email trouble in general — with many blaming Outlook or some other client for recent

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The New Learning Economy: It’s Time To Build in Education

Andreessen Horowitz

As we enter the third school year of the Covid era, a disturbing new normal is settling over the country. Students continue to be chronically absent ; nearly 50,000 Los Angeles public school students failed to show up on the … The post The New Learning Economy: It’s Time To Build in Education appeared first on Andreessen Horowitz.

Education 126
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The Path to Payment Control: How SaaS Companies Can Maximize Enterprise Value

For software company executives, maximizing revenue, profitability, and enterprise value is of utmost importance. A key factor in achieving these goals is having a solid integrated payment strategy in place — one that allows for control, ownership, and leverage over customer relationships and payment service contracts.

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Dear SaaStr: What Are the 5 Things Every Founder Should Know In the Early Days?

SaaStr

Dear SaaStr: What Are the 5 Things Every Founder Should Know In the Early Days? My list: Slow it down if you don’t have a great co-founder. Another idea will come, but it’s almost impossible to thrive without an amazing co-founder. More here. You always need about 25% more than your raise. So always raise 25% more than you think you need, even in an angel round.

Banking 268
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Sendinblue vs. Mailchimp

The Daily Egg

Sendinblue and Mailchimp are both popular email marketing options with extensive features. They both make it easier to reach your audience with. The post Sendinblue vs. Mailchimp appeared first on The Daily Egg.

Marketing 294
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Ubersuggest vs. Ahrefs: SEO Tool Comparison

Neil Patel

There are so many SEO tools at your disposal today. With digital marketing growing every day, the industry has to adapt quickly. So, the tools you use should help you work smarter and not harder. Keyword research and SEO strategy are foundational pieces of your marketing plan. It’s all part of your workflow to draw in a larger audience—something that complements your marketing campaign overall.

Pricing 111