Sat.Dec 07, 2024 - Fri.Dec 13, 2024

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How Digital Disbursements Drive Efficiency in Corporate Payments

USIO

Businesses are beginning to lean on digital payout solutions to make payment processes smoother, faster, and more reliable. One game-changer in this shift is digital disbursements, transforming how companies handle payouts, reimbursements, and refunds. Just as platforms like Usio have reshaped consumer expectations, digital disbursement solutions are revolutionizing how companies handle large… Source The post How Digital Disbursements Drive Efficiency in Corporate Payments appeared fi

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5 Things That Are Actually Working and 5 Things That Aren’t in B2B SaaS AI with Ironclad’s CEO and a16z

SaaStr

Ironclad CEO and co-founder Jason Boehmig joined Seema Amble, Partner at Andreessen Horowitz at SaaStr Annual to share their observations on what’s currently working and what’s not quite there yet for Artificial Intelligence (AI) in SaaS. With Ironclad’s journey from an AI-first concept in 2014 to a Series E+ company and a16z’s extensive portfolio view, their insights offer a valuable perspective on the current state of AI in SaaS.

AI Search 226
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Getting to Know Revenue Growth Management

Subscription Flow

The only constant in todays economy is change. From customer expectations, to market trends, to business operations, everything is evolving. Businesses following the right strategies are experiencing a growth boom. Unsystematic growth has become unreliable. Businesses may never know how much revenue might be leaking from overlooked nooks and crannies.

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What Was Adobe Fireworks? + The Best Alternatives Today

The Daily Egg

Adobe Fireworks was a graphic design tool developed initially by Macromedia. It became part of the Adobe family in 2005, when Adobe Systems bought Macromedia. […] The post What Was Adobe Fireworks? + The Best Alternatives Today appeared first on The Daily Egg.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Clouded Judgement 12.13.24 - Beat and No Raise?

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Beat and No Raise? We’re just about through 2024. It’s always fun to look back at consensus estimates at the start of the year (for full year 2024 estimates) and compare to consensus estimates today for 2024.

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The Complete Guide to Merchant Services for Small Business Owners

Stax

These days, small and medium-sized businesses (SMBs) prefer to opt for industry-specific payment systems and tools over generic solutions. They account for over 50% of spending on vertical-specific software solutions (i.e., custom software for a particular industry or market). Merchant services are one of these key investments. They enable secure, efficient in-store and online payment processing and offer flexible payment options that customers demand today.

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5 Interesting Learnings from Doximity at $550,000,000 in ARR

SaaStr

So one of the quiet SaaS leaders that has just crushed it in 2024 is Doximity: At $550m in ARR, it’s worth a cool $10.4 Billion (!) — or 20x ARR. And its stock it up a stunning +90% this year. What’s going on? A combination of: Growth re-accelerating. Doximity is growing 20% now, vs. 18% at $450m ARR. Insane profitability. 53% EBITDA.

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The Intelligence Imperative: How AI Went From Feature to Foundation

Tom Tunguz

If you needed proof that every software company is an AI company , here’s the evidence. 46% of all US venture financings in dollar terms in 2024 were AI. This revolution breeds in every corner of the startup ecosystem : 37% of Seeds, 35% of Series As, 67% of Series Bs, 24% of Series Cs, & 47% of Series Ds were AI companies. Within a year, half of software companies are AI companies.

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The Role of Emotional Intelligence in Cold Selling

Predictable Revenue

Learn about the role of emotional intelligence in cold selling and how to use it to connect with your customers and team. The post The Role of Emotional Intelligence in Cold Selling appeared first on Predictable Revenue.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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Music for YouTube Videos: The Lowdown on Licenses + 15 Sites to Find Tracks for Your Next Project

Buffer Resources

Video is the ultimate attention-grabbing medium, but what about the sound? The invisible force of audio has a huge impact on how your subscribers perceive you and act based on your content. The background music of your YouTube video can influence viewer emotions, increase attention, and impact purchase intent, according to research from Texas A&M University.

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What It Really Takes to Sell To Developers and Engineers with Komodor CRO Jim Hunnewell

SaaStr

Selling to developers and technical audiences requires a different approach than traditional B2B SaaS sales. In a recent SaaStr Workshop Wednesday , Komodor CRO Jim Hunnewell who also previously led sales at companies like GitHub, shared his first-hand experience and insights for successfully selling to engineering teams. The days of pure top-down enterprise sales are over when it comes to technical products.

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The Power of Real-Time Analytics in Strategic Decision-Making

Blulogix

By BluLogix Team The Power of Real-Time Analytics in Strategic Decision-Making Introduction In todays data-driven world, making informed decisions quickly is crucial for success. For Managed Service Providers (MSPs) , real-time analytics is a game-changer when it comes to understanding customer behavior, improving service offerings, and driving business growth.

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A $1B Acquisition with a Singular Leader for Both Sales and Customer Success

Sales Hacker

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. GTMnow shares insight around the go-to-market strategies responsible for explosive company growth. GTMnow highlights the strategies, along with the stories from the top 1% of GTM executives, VCs, and founders behind these strategies and companies.

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From Start to Scale: Driving Growth Through Seamless Payments Implementation

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

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I Analyzed 40+ Session Replay Tools. Here Are the Top 10 [For Startups to Enterprises]

User Pilot

As you might know, session replay tools track every click, scroll, and hiccup from your usersjust as if you were watching through their eyes. They allow you to close the gap between your analytics data and the feedback you get from users. But with so many session replay tools, which ones are worth your time and money? Well, I reviewed 40 session recording options in the market and handpicked the top 10 for startups, mid-market companies, and enterprises to review.

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Dear SaaStr: What Was Your First Step When You Decided to Do a Startup?

SaaStr

Dear SaaStr: What Was Your First Step When You Decided to Do a Startup? For me, both times, it was to find my co-founder. In my first start-up, arguably I invented the idea of the company , but my co-founder invented the technology. It was really all her. Step 1 was seeing if we wanted to do this crazy idea together. The second time, my first co-founder and I started working together before the idea came together.

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Social Media Calendar For Every Holiday of 2025 (+ Ideas for Posts)

Buffer Resources

If you fail to plan, you plan to fail. OK, that’s a little dramatic — but a little planning ahead will go a long way in helping you map out your social media content for the coming months. My favorite way to start some content planning? Mapping out all the year's key dates and holidays. That’s where this hefty list comes in.

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SOC 2 Policies: What They Should Include and Why They Matter

Scytale

When it comes to securing your customers’ data and earning their trust, there arent many things more important than SOC 2 compliance. But lets face it, its not always that straightforward. Policies can feel like a maze of jargon and to-dos, but dont worry – weve got your back. Lets dive into everything you need to know about SOC 2 policies, helping you understand what they should include, why they matter, and how to make them work for your business.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Dynamic Pricing SaaS: Best Practices to Maximize Profit

Subscription Flow

Todays world has seen a drastic transformation in the business industry, especially in terms of sales and finance. The changing economic conditions have witnessed legacy-oriented businesses losing ground to pro-digital enterprises. 70% of global organizations have shifted, or are undergoing a shift toward digitalization. Changing customer expectations, digital advancement, and transforming market trends call for a price discipline.

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Is SaaS Back? (TL;DR: It Sure Feels Like It)

SaaStr

Holy cow are some top SaaS stocks on a run. Not just Palantir: – Toast now worth $40B, up 118% this year – Samsara now worth $30B, up 79% this year – Monday now worth $14B, up 63% this year – HubSpot now worth $39B, up 39% this year – Shopify now worth $148B, up 55% this year pic.twitter.com/q1qP1nwr9r — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) December 4, 2024 So it was just 8 months ago we wrote “Is SaaS Dead?

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The Credit Card Chargeback Process Explained: What Merchants Need to Know

Stax

As consumers, most of us have looked at last month’s credit card statement and experienced the panic of not recognizing a charge. Most of the time, customers can identify what the charge is or where it came from by doing a bit of research. If not, filing a chargeback is the next best option. But credit card chargebacks also occur for a variety of other reasons and they’re not always honest.

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How I Create Social Media Content As a Verbal Processor: 3 Easy Steps

Buffer Resources

Have you ever noticed that your best ideas come when you're talking things out with someone? Or maybe you're that person who needs to call a friend to think through a decision out loud? That's called verbal processing. Verbal processors feel they do their best thinking while speaking. For content creators, entrepreneurs, and professionals who are bursting with ideas during conversations but struggling to translate that energy into written content, there's good news: verbal pr

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

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What is AI SaaS? All you need to know

Panintelligence

Software as a service (SaaS) organizations have always been at the forefront of innovation. It's the nature of the business. But Artificial Intelligence (AI) has been the catalyst for enormous change. Together, AI and SaaS are reshaping business operations, redefining customer experiences, and driving innovation across industries. Let's take a closer look at what makes AI SaaS so impactful and why so many SaaS organizations have opened their arms to AI.

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Inherent Churn vs. Fixable Churn: You Have to Attack Both

SaaStr

So theres a theme Ive been working on with all the SMB-focused founders I work with and have invested in: # 1. The Goal for SMB SaaS is 100%+ NRR. Easy in enterprise, hard in true SMB. # 2. However, SMBs have a certain level of inherent churn. Thats often 3% a month or so. You can still make them super happy, but a subset of small businesses will churn at that rate anyway. # 3.

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How to guide customers to better outcomes with customer success psychology

ChurnZero

As customer success becomes increasingly digital, its easy to overlook the fundamentally human skill of understanding what really motivates your customers. You could call it customer success psychology. But, when it comes to building relationships and influencing customers toward value, a working knowledge of this human aspect is a must-have for your CS toolkit.

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From Instagram to Bluesky: How Social Media Use Has Evolved Since 2022

Buffer Resources

Social media is growing more fragmented. Gone are the days of one or two platforms dominating social media. Today’s ecosystem has options for just about everyone, with platforms thriving in specialized areas to meet unique user needs. Platforms like Bluesky, Threads, and Mastodon are carving out spaces for niche communities, while established giants like Facebook, Instagram, and YouTube remain steady players.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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What Customers Are Saying About BlueSnap Global Payments for NetSuite

BlueSnap

BlueSnap Global Payments for NetSuite is a single SuitePayments app that gives businesses a seamless solution for accepting payments from customers all over the world. The post What Customers Are Saying About BlueSnap Global Payments for NetSuite appeared first on BlueSnap.

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Top SaaStr Content of the Week: Samsara CEO, GitHub’s CRO, David Sacks on SaaS, Do 1-on-1s Still Work?

SaaStr

Top Posts: #1. Should We Still Do 1-on-1s? 93% of You Say Yes #2. Has Quitting Culture Now Crossed Into Founder CEOs? #3. Webinars Almost Always Work. If You Really Commit. Start Next Week. #4. Carta: Pre-Seed to Series A Funding is Down -9% in 2024 #5. 5 Interesting Learnings from Twilio at $4.5 Billion in ARR Top Videos & Podcasts: #1. Samsaras Rise to Vertical SaaS Leader and $1B+ ARR with Samsara’s CEO and Co-Founder #2.

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CDPs and Marketing Operations

CloudKettle

How can a CDP help you with your Marketing Operations? Well first, lets start with this: What is CDP? A Customer Data Platform (CDP) is different from a CRM or Marketing Automation Platform. It is a software platform that collects and blends first-party customer data from a variety of sources and channels to build one […] The post CDPs and Marketing Operations appeared first on CloudKettle.