Sat.Mar 11, 2023 - Fri.Mar 17, 2023

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Is Cold Calling Dead? 74% of You Say No!

SaaStr

So even after doing SaaS all this years, and being perhaps the biggest fan of SaaS sales and sales processes out there … I still struggle with the idea of cold calling. Personally, I never answer a cold call, and want at least my initial discovery to be done over email. But I’m not the average tech buyer, and you probably aren’t either. So I put out the latest survey to see how many folks were successful doing cold phone outbound (not email) in 2023?

SaaS 247
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Prospecting with Purpose: Navigating Challenges and Building Relationships

Predictable Revenue

Joey Williams joins Collin Stewart on the Predictable Revenue podcast to discuss prospecting with purpose and how to improve your sales development process. The post Prospecting with Purpose: Navigating Challenges and Building Relationships appeared first on Predictable Revenue.

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How to Use Data Segmentation in SaaS to Boost Conversions

User Pilot

Marketing teams implementing a data segmentation strategy enjoy better conversion rates and higher revenues than those who don’t. Customer data segmentation helps businesses create tailored marketing plans around each customer’s needs, leading to better customer retention. In this article, we’ll discuss: What data segmentation is and why it’s important.

Data 98
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Poor Sales? Maybe You Need a Website Redesign: Here’s How

The Daily Egg

Neil Patel co-founded Crazy Egg in 2005. 300,000 websites use Crazy Egg to understand what’s working on their website (with features like. The post Poor Sales? Maybe You Need a Website Redesign: Here’s How appeared first on The Daily Egg.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Take a Breath

Tom Tunguz

Within the span of a few days, Startupland has experience an extraordinary set of events. The collapse of Silicon Valley Bank & 2 two others, then the intervention of the US Treasury to backstop deposits. During that time, founders & management teams responded with tremendous fortitude under pressure, developing contingency plans to assure the success of their businesses - yet again!

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Infinicept and LegitScript Partner to Provide Comprehensive Merchant Risk Monitoring

Infinicept

Integration Presents United Front Against Risk for Embedded Payments Companies DENVER and PORTLAND, Ore – March 14, 2023 – Infinicept, a leading provider of embedded payments, and LegitScript, the leader in merchant and product certification and website monitoring in the e-commerce and payment sectors, today announced a partnership to deliver comprehensive merchant monitoring capabilities.

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23 Powerful Email Call To Action Examples To Make Your Prospects Respond

Sales Hacker

In sales, it’s only natural that we’re using email to set up calls, demos, and appointments. When I consult for my clients, tweaking their email copy is something we spend a ton of time on. Email subject lines are critical in order to ensure your message actually gets read. But the real gold? Email CTAs, aka, the call to action. What is an email call to action (CTA)?

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How to Build a Powerful Sales Enablement Deck in 5 Simple Steps

CloseSaaS

Learn how to create a sales enablement deck your reps will use. Find out the steps required to create your deck and some examples to inspire you.

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Microsoft: 365 Copilot chatbot is the AI-based future of work

IT World

After announcing its Microsoft 365 Copilot chatbot to automate various tasks in multiple Microsoft office apps, Microsoft on Thursday demonstrated the tool’s capabilities and introduced a new extension called Business Chat. Microsoft 365 Copilot is generative artificial intelligence (AI) technology based on GPT-4, a large language model (LLM) created by OpenAI, which is also the basis for the wildly popular ChatGPT chatbot.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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10 of My Top Seed Investing Mistakes

SaaStr

Q: What are some common mistakes that investors make when evaluating potential startup investments (such as Seed or Series A)? A few I’ve made and watched others around me make: Invest in good traction with a pretty good but not great CEO. A so-so CEO with good traction usually … ends up not scaling to something all that big. The market changes, competition changes, etc., and the good-but-not-great CEO can’t keep up.

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When Will SaaS Budgets Increase Again?

Tom Tunguz

I’m watching public company earnings to identify early trends in the software market to inform startups’ plans for 2023. Earlier, Mongo DB announced earnings. I’m adding Mongo to the list of tracked companies for this series. The economic slowdown which started one year ago has reduced growth rates by 31% across this group from 46% annually to 31% annually.

SaaS 211
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Clouded Judgement 3.17.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! What Happened at SVB? I want to start by saying I’m no banking expert. Before last week I didn’t even know what the term “held to maturity” meant (more on that later). I’ve digested as much as I can, and tried to summarize what led to SVB’s collapse.

Cloud 130
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Navigating Challenges and Building Relationships with Joey Williams

Predictable Revenue

Joey Williams is the Director of Sales Development at Chili Piper, an inbound lead conversion […] The post Navigating Challenges and Building Relationships with Joey Williams appeared first on Predictable Revenue.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Dear SaaStr: What Is a Typical Organizational Structure for a SaaS Startup With Sales Reps?

SaaStr

A rough structure from 1–25 sales reps: Early days: CEO acts as VP of Sales. CEO hires 2 reps, in the beginning, each barely pays for themselves, but by months 4–6 they are able to close 3x or more of their total compensation. Once 2+ reps can do 3x-5x their comp, the model gets pretty efficient. Sometimes, a CEO enjoys outbound (or at least is decent at it) and hires 1-2 or more SDRs themself and directly manages them.

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How MapTiler Doubled The Number of Countries They Sell In Using Strategic Partnerships

FastSpring

From 2015 to 2020, MapTiler doubled the number of countries where it has customers. The Swiss-based SaaS company now helps governments, enterprises, and SMBs in over 120 countries by providing maps API for web and mobile developers. I chatted with Tom Armitage, MapTiler’s Senior Technical Writer, about how MapTiler uses strategic partnerships to grow its global customer base. 1.

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The Simplest Way to Produce Popular Content

Neil Patel

Have you noticed that no matter how well-written your content is, it’s hard to get views? Or even if you create video, audio, or image-based content it’s tough to get likes, shares, and engagement. Most marketers believe it is because there is so much content for people to choose from. In other words, why should someone read yours? And the stats do tell that story ( 2.5 quintillion bytes of data are created each day ), but it’s simpler than that.

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The Generative AI Revolution will Enable Anyone to Create Games

Andreessen Horowitz

As the Generative AI Revolution in Games progresses, it will completely reshape User Generated Content (UGC) creating a world where anyone can build games and expanding the games market beyond what many thought was possible. In the coming years, deep … The post The Generative AI Revolution will Enable Anyone to Create Games appeared first on Andreessen Horowitz.

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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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What Sponsorships Are Left for SaaStr Europa in London on 6-7 June!!

SaaStr

Ok get EXCITED for SaaStr Europa 2023 , this time in London! We’ll looking forward to hosting 4,000 SaaS founders, execs and VCs in hip East London at Tobacco Docks across 2 packed days, 6-7 June. About 70% of our sponsorships are sold out, but we’ve got some good stuff left! 1 Super Gold 3 Gold 1 Platinum And some really, really good ancillary and related sponsorships are left: Registration (this is a good one — do this) Braindates and Mentorship (this is a good one) Coffee C

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India-US chip partnership could boost global chip supply chain

IT World

India is trying to emerge as a competitive alternative to China in the semiconductor sector amid heightened chip war between the US and China. India and the US last week signed a memorandum of understanding on establishing a semiconductor supply chain, which experts see as an opportunity for both nations to reduce global dependency on China. “The MoU seeks to establish a collaborative mechanism for the semiconductor supply chain resiliency and diversification in view of the US CHIPS and Science

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Automatically Customize Your Deal Pipelines with Nimble’s New Vertical Industry Templates

Nimble - Sales

Our Nimble Development Team is kicking the New Year off strong with the release of our brand new Vertical Industry Deals Templates! Much like our Workflows Templates, our new Deals Pipeline Templates were designed to help automatically tailor Nimble Deals to the unique needs of many common vertical industries including Insurance, Real Estate, Automobile, Business Consulting, […] The post Automatically Customize Your Deal Pipelines with Nimble’s New Vertical Industry Templates appear

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Space: A Market Map

Andreessen Horowitz

In “The Space Age” , I wrote about the importance of mankind extending our reach into the stars. Moreover, I suggested that America is — and should remain — the leader in this endeavor. It was, in many ways, an … The post Space: A Market Map appeared first on Andreessen Horowitz.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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The Unfundable, and Growing Into Your Valuation

SaaStr

Recently caught up with a great founder coming up on $40m ARR, but it had been a slog They raised a round at $100m valuation years back but weren’t about to raise again Their #1 competitor raised at $2.1B. And is just a smidge bigger today. Which would you rather be? — Jason Be Kind Lemkin  (@jasonlk) March 6, 2023 So VCs have a lot of “-isms” that simplify a lot of complex things, as many -isms do.

Banking 223
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AWS Chatbot now integrated into Microsoft Teams

IT World

The chatbot’s integration will allow enterprise users to get notifications about events such as security risks and the status of system health from within Teams, and also let them run command line interface commands to run notebooks to address issues.

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March Madness, AI Style

Crafty CTO

I’ve been trying to write a comprehensive, buttoned-up “AI Update,” covering all this month’s AI developments. But nearly every day, there’s been something new that’s at least important and sometimes game-changing. So I’m reluctantly giving up on comprehensive, and settling for selective commentary on a few of the more interesting bits.

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How to Perform Customer Needs and Wants Analysis

User Pilot

Your product needs to serve your customers, and a customer needs and wants analysis helps to ensure you are addressing all customer pain points. These insights can inform your product development and keep a pulse on any changes in your customer’s needs and wants. In this article, we’ll learn more about customer needs, conducting customer needs analysis, and how to gain insights from it with a tool.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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5 Interesting Learnings from GitLab at $500,000,000 in ARR

SaaStr

So at Team SaaStr, we flag certain startups as “hero companies” The ones founders really look up to, and especially want to learn from. We try to get as many of their founders and CROs and CMOs to speak at our events as possible. One of the top ones is GitLab. Whether you use GitLab or not to build and manage your software, you’ve at least looked at it and learned from them.

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Google kills Glass Enterprise, but big tech's AR dreams live on

IT World

After a run that lasted for a decade, the end has come for Google Glass, with the announcement this week that the tech behemoth will discontinue the enterprise version of the augmented reality (AR) glasses. Sales of Google Glass Enterprise were halted as of Wednesday, though support will continue for another six months, according to a company announcement.

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Systems, controls and client outcomes: a recipe for credibility and respect

ChurnZero

This is a guest article by Peter Armaly , vice president of Customer Success at ESG , which delivers Customer Success as a Service® (CSaaS). For years, Customer Success (CS) professionals, and especially CS leaders, have battled the demons of doubt, those forces within their own companies aligned against them. The forces that slow the full understanding and appreciation for the CS business function and contribute to an environment in which the C-level executive team fails to take CS as seriously