Sat.Apr 08, 2023 - Fri.Apr 14, 2023

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Setting Up a Sales Career Development Process with Matthew Roberts

Predictable Revenue

Matthew Roberts joins Collin Stewart on the Predictable Revenue podcast to discuss his expertise in the sales career development process and understanding employee motivation. The post Setting Up a Sales Career Development Process with Matthew Roberts appeared first on Predictable Revenue.

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Economics in the Sometimes Strange World of Web3

Tom Tunguz

Blockchains are databases application developers use to build novel user experiences. Just as hundreds of different databases exist in web2, different blockchains have evolved in web3. In September, I published the State of Web3 in Data. I’ve been watching one of those charts very closely : slide 25 which tracked L2s & L1s. Layer 2s (or L2s) like Arbitrum & Optimism, sit atop Ethereum (an L1).

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Building the RevOps Scaffolding to Support your Planned Growth

CloudKettle

In a perfect world, a company’s revenue grows in an upward arc. As a Canadian, we like to think that it resembles a hockey stick curve. However, the systems and processes that provide the scaffolding to support that growth curve tend to evolve in a stair-step fashion. While CloudKettle is a fan of growth, some […] The post Building the RevOps Scaffolding to Support your Planned Growth appeared first on CloudKettle.

Revenue 52
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A Look Back at Q4 '22 Public Cloud Software Earnings

Clouded Judgement

Q4 earnings season for cloud businesses is now behind us. The 63 companies that I’ll discuss here (which is not an exhaustive list, but is still comprehensive) all reported quarterly earnings sometime between January 25th – March 30th. In this post, I’ll take a data-driven approach in evaluating the overall group’s performance, and highlight individual standouts along the way.

Cloud 158
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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The Average Tenure of Your SDRs? About 14 Months

SaaStr

So this survey and data won’t surprise very many, but I wanted to do it anyway to get the latest data back from the SaaStr community. The learning: your SDRs average tenure is about 14 months, and perhaps most importantly, 52% of you don’t see your SDRs last even 12 months. This shouldn’t be much of a surprise. SDR is an entry level role in most sales orgs, and many SDRs want to be promoted within 12-16 months, or look to move on to where they can get an AE role.

Scale 245

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Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

User Pilot

Understanding the average customer retention rate for your industry is critical to determining the health of your business. It tells you whether your customer retention rate is too low or just good enough. If customers are the lifeblood of any business, then customer retention is the glue that holds it all together. However, the average customer retention rate by industry varies wildly.

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How Monetized Content Has Supported my Retail Store to Build a Six-Figure Business

Buffer Resources

In my dream world, I’d be a content creator full-time. I’ve been an influencer at heart since 2009, before that was even a thing you could be, and have spent my career looking for ways to make a sustainable living from sharing my passions and expertise with the world. As the face of Period Nirvana —the most comprehensive website and educational resource on the topics of menstrual cups and other reusable menstrual products—I spend a good portion of my time making fake

Business 114
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Best Startup Accelerators Guide for Entrepreneurs

TurnKey Labs

The path for ambitious entrepreneurs in startup mode can often feel more like training for the Spartan Death Race. The late nights, endless hurdles and many false starts stretch executives to their limits. For many, the holy grail is to secure a seat in a trusted accelerator program.

Startup 62
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The ZeroOps journey: Mind The Gap

CloudGeometry

Cloud automation can pay dividends. But it’s not a no-brainer. Who doesn’t secretly wish yesterday’s automation successes would reach the speed of light tomorrow? Why can’t we escape hands-on cloud operations work to unlock software development nirvana (aka frictionless, faster development and deployment processes)? Change. It’s the other constant. Let’s take a closer look at what it takes to successfully overcome the unknown costs of a change in your cloud stack.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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ChatGPT & Taylor Swift

Tom Tunguz

For each of the 14 weeks, more people searched for ChatGPT than Taylor Swift according to Google Trends data. You won’t find people outside of tech hubs googling for microservices or layer 2 blockchains or serverless databases with any great frequency. But Minnesotans & Idahoans & Vermontans are searching for ChatGPT. People are curious about AI.

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Visure Requirements Review

The Daily Egg

Visure Requirements is a robust and highly collaborative requirements management tool and ALM solution designed for teams building complex products and systems. The post Visure Requirements Review appeared first on The Daily Egg.

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SaaStr Deep Dives With 100+ of the Top CROs in SaaS! From Atlassian to Zoom to Cloudflare to Bill and More!

SaaStr

Over the years, we’ve done just an incredible number of deep dives, AMAs, and more with many of the best CROs and VPs of Sales in SaaS! Here’s a list of some of the most popular to dig into: Atlassian’s CRO Cameron Deatsch: “How The Biggest Product-Led Enterprise Company In The World Did It” Skilljar’s CRO: “An Inside View on Hiring Your First CRO” Rippling’s CRO: “Entering a Hyper-Competitive Market” DigitalOcean’s CRO: &#

Scale 273
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Clouded Judgement 4.14.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! CPI / Fed Update March CPI data came in this week. Headline CPI came in at 5.0% YoY vs consensus of 5.1%. Headline CPI has now fallen for 9 consecutive months. Core CPI came in at 5.6% YoY vs consensus of 5.6%. The Fed minutes from the March meeting were also released.

Cloud 166
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Crafting Tomorrow: A to Z of Delighting Customers with Your Product

Ready to build game-changing software fast? Trigent's eBook, "Crafting Tomorrow," unlocks the secrets. Entrepreneurs, product managers, and developers: it's time to bring your vision to life. Tech Accelerator: An on-demand ninja team ready to ideate, validate, iterate, and propel your product at every stage. Master the Product Life Cycle: Identify problems, build solutions, launch, scale, and optimize with confidence.

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Setting Up a Sales Career Development Process with Matthew Roberts

Predictable Revenue

Sales are the driving force behind revenue generation and business growth. As such, a […] The post Setting Up a Sales Career Development Process with Matthew Roberts appeared first on Predictable Revenue.

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The Modern Transactional Stack

Andreessen Horowitz

Transactional databases have long been the most critical component of application design. Why? Because a steadfast database is generally the ultimate enforcement point for correctness in a messy, distributed world. Without them we’d overpay and undercharge. We’d lose riders trying … The post The Modern Transactional Stack appeared first on Andreessen Horowitz.

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Dreamforce, Arse-Kissing, and Behavioral vs. Attitudinal Loyalty

SaaStr

A long ways back, I was meeting with one of our largest customers, one of our first $1m TCV deals. As I was coming, someone else was leaving – Marc Benioff. He’d come (flying private I assume, and possibly straight from Hawaii) to … kiss the customer’s arse, as near as I could tell. The customer already had thousands and thousands of seats of Salesforce.

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EU privacy regulators to create taskforce to investigate ChatGPT

IT World

The European Data Protection Board (EDPB) plans to launch a dedicated task force to investigate ChatGPT after a number of European privacy watchdogs raised concerns about whether the technology is compliant with the EU's General Data Protection Regulation (GDPR). Europe's national privacy regulators said on Thursday that the decision came following discussions about recent enforcement action undertaken by the Italian data protection authority against OpenAI regarding its ChatGPT service.

ChatGPT 135
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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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How Dopple Is Defining an Emerging Market

FastSpring

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. Across markets, companies were “taking big data sets and visualizing them in interesting ways to create user experiences.” Experience is the keyword here. Thanks to massive technological advances happening in big data and AI, Justin saw new possibilities for improved user experiences with a brand.

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Nimble Releases Workflows Kanban Board View on Mobile

Nimble - Sales

Here at Nimble, we are always working towards being a relationship-focused CRM that works for you, so when you ask, we answer! Initially, Nimble mobile users were only able to view their Workflow pipelines in a list view. We’re excited to announce the release of a Kanban Board view of Workflows on our Nimble mobile […] The post Nimble Releases Workflows Kanban Board View on Mobile appeared first on Nimble Blog.

Mobile 104
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5 Interesting Learnings from Asana at $600,000,000 in ARR

SaaStr

So one of my favorite categories to track and analyze in SaaS is project management. Why? Diversity of vendors and customers. There are so many leaders that have IPO’d (Asana, Monday, Atlassian, Smartsheet , etc) and so many that will (Notion, Clickup, Airtable, etc.). And so many different strategies, from more enterprise to more SMB, from more tech focused (Asana) to less tech focused (Monday).

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Nearly four in five employers struggle to fill job roles, a 17-year high

IT World

A new report shows that 77% of employers worldwide are finding it difficult to fill open job roles, which represents a 17-year-high talent shortage, according to multinational staffing firm ManpowerGroup. The annual survey of 39,000 employers across 41 countries showed a 2% year-over-year increase in employers who said they’re struggling to fill roles; that’s more than double the difficulty reported in 2010 (31% of employers at that time).

Marketing 124
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Why we’re doubling down on AI at Buffer

Buffer Resources

Two months back, we launched Buffer’s AI Assistant. It’s one of the most popular features we’ve ever launched at Buffer. Since launching AI has assisted in creating over 31,500 posts for 8,100 users. That’s 2.5 million AI-generated words created in Buffer. So, you won’t be surprised to hear we’ve been hard at work making it both smarter and faster.

AI 109
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12 Best Digital Adoption Platforms for SaaS Companies in 2023

User Pilot

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? Userpilot? Pendo? Appcues? Chameleon? Maybe something completely else? If you’re looking for a new adoption tool or thinking of switching, there are plenty of great choices out there. However, figuring out which of them satisfies your needs and offers the best value for money is no easy feat.

SaaS 98
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Dear SaaStr: Do VCs Work on Spring Break, Ski Week, Christmas And Other Holidays?

SaaStr

Dear SaaStr: Do VCs Work on Spring Break, Ski Week, Christmas And Other Holidays? The bigger the firm, the greater the number of partners, the less they “work” on holidays, “ski week”, and even over certain parts of the summer. The offices are generally very quiet over a variety of holidays, and even parts of the summer. And yes, VCs don’t work as hard as founders and yes, as stressful as investing can be, it’s not 1/10th as stressful as being a CEO.

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Apple feels the bite as Mac shipments fall 40.5%

IT World

Apple’s regular series of record-setting Mac sales sprees seems to be taking a raincheck. As economic malaise ate a huge chunk of PC sales in the first quarter of 2023, the Mac maker was the worst affected of all, according to preliminary results from IDC. Apple Mac sales decline 40.5% YoY In its latest PC market share report, IDC confirmed a significant decline across the global PC industry.

Sales 116
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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Ecommerce SEO 101: How To Improve Your Organic Search Rankings

SaaS Metrics

The dawn of the internet and technological advancement allows customers to shop online. It also gives them more freedom to decide which company or brand to choose. And this has brought about intense competition among companies with similar offerings. One of the practical ways to connect with more customers and stand out. Read more The post Ecommerce SEO 101: How To Improve Your Organic Search Rankings first appeared on SaaS Metrics.

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What You Need To Know About Building A Career In Social Media (No Toxicity, Expert Advice Edition)

Buffer Resources

Nothing says anyone can become a social media manager like Buffer’s resident music major turned SMM, Mitra Mehvar. However, the question is less can you become a social media manager and more should you pursue this career? Social media is often glamorized, especially in the media — but what does it really take to kick off a career? Is it as fun as that one girl on The Bold Type makes it look?

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AWS: 2023 Growth May Be Just 6%

SaaStr

cons is closer to 16% growth — Jordan Novet (@jordannovet) April 13, 2023 So Amazon came out with its latest annual shareholder letter and it was even more cautious on AWS growth than I was expected. AWS said they weren’t going to push folks to sign punitivate contracts, or block downgrades, etc. That if customers want to manage their spend more careful, they they should.

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