Sat.Mar 20, 2021 - Fri.Mar 26, 2021

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79 SaaS Statistics in 2021 That Will Change the Way You Think About SaaS Management

BetterCloud

SaaS was always a popular delivery model, but with the accelerating pace of digital transformation, it’s become de rigueur as of late. And as companies around the world rush to adopt SaaS, the need for robust SaaS management has never been clearer. We rounded up 79 SaaS statistics for 2021 that show the bright future of SaaS, the growing challenges of SaaS management, the power of automation, and more.

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Chief Revenue Regrets – The Sales Leader Blindspot: Early Stage Funnel

InsightSquared

Agile transformed engineering teams. ABM is transforming marketing. Yet, we are still running forecast and funnel reviews just as we did decades ago … interrogating and inspecting deals to assess the quality of the funnel to meet the number. I believe that technology is now available that will fundamentally change our approach! . Forecast vs Funnel Review.

Revenue 71
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Agile CRM – The Complete Guide

The Daily Egg

Agile frameworks have been around for a while in business, mostly in project management landscapes. The ability for teams to fluidly identify issues, adapt to project changes, and respond to ever-changing demands makes life just that little bit easier. So, why aren’t more people using an agile approach to CRM? In today’s day and age, […]. The post Agile CRM – The Complete Guide appeared first on The Daily Egg.

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9 Reasons Good Salespeople Fail

SaaStr

Strong salespeople fail all the time in new roles. Good reps, that could otherwise do well, and have in the past. And it feels like it’s happening more often these days, when in tech at least, frictional unemployment approaches 0%. Why do good reps fail at a new role? Often, they simply pick wrong. And the faster people jump to new roles, and jump around, the higher the odds they may a mis-jump.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How to Spot and Prevent Sales Team Burnout

Predictable Revenue

There's a prevalent tendency in business circles to laud the benefits of work-life balance as effective ways to maximize company-wide performance. But the defeating fact is that most organizations still encounter a worrying amount of burnout. The post How to Spot and Prevent Sales Team Burnout appeared first on Predictable Revenue.

Sales 279

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Hubspot CRM Review

The Daily Egg

Hubspot is rated as the number one option when it comes to CRM solutions over and over again. This is because of two things: There is a free option that is really comprehensive and works quite well compared to other ‘free’ software, and you can do just about everything you’d want to see your business […]. The post Hubspot CRM Review appeared first on The Daily Egg.

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10 Tips To Getting Better at Hiring in the Earlier Days

SaaStr

Q: What are some top hiring tips for early-stage startups? My top list: Hire an internal recruiter as soon as you are making 1 new hire a month. It’s worth the expense to make the process much more efficient. Just filtering candidates, scheduling the Zooms, and more becomes overwhelming once you are hiring even 1 new person a month. Do as much PR as you can.

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The Importance of Building & Maintaining Great Developer Documentation

Tom Tunguz

Developer tools and business-to-developer companies are among some of our favorite category of startup. We’ve had the privilege to partner with many of the leaders like Stripe, Twilio, Hashicorp, LaunchDarkly, SourceGraph, and Heroku, among many others. Developer documentation is one of the differentiators in developer community building efforts.

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CX pioneer Jeanne Bliss on building customer-centric businesses

Intercom, Inc.

This question has been shaping customer experience expert Jeanne Bliss ’s career for as long as she remembers. Jeanne is one of the leading voices on customer-centric leadership. In fact, she wrote her first book, Chief Customer Officer , long before that type of role was even widely known. She’s been coaching business leaders for over 30 years, helping them build more customer-centric initiatives and create long-lasting, memorable relationships with their customers.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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WordPress Review

The Daily Egg

Gone are the days of messing with unruly code to build the website of your dreams. We now have website builders and tools galore to make our personal or professional websites look just as we want them to. And WordPress is one of the best in the business. Not only is it free—yes, free!—but it’s […]. The post WordPress Review appeared first on The Daily Egg.

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Beginner’s guide to the sales process for startups

SaaStr

When you start your first company, one of the most critical but often overlooked roles you take on is that of a chief salesperson. If you want to hire your first sales rep and close more deals, you need to understand how the sales process works, what tools your team needs to be successful and learn to speak sales. Sales definitions you should know. Sales terminology might feel unfamiliar, but the beautiful thing about using sales customer relationship management (CRM) software is that it provide

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Selling into Ever-Changing, Highly Regulated Industries – Part 1: Technology & Cyber

Predictable Revenue

This is the first blog in the series of Highly Regulated Industries, featuring tips, tricks, and tactics from sales professionals selling into heavily regulated spaces from cybersecurity to healthcare. The post Selling into Ever-Changing, Highly Regulated Industries – Part 1: Technology & Cyber appeared first on Predictable Revenue.

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Lessons in Affiliate Marketing: Order Refunds, Action Locking, and Affiliate Action Reversals

FastSpring

Order refunds, action locking, and reversing affiliate commissions may not be the most exciting topics related to affiliate marketing. Still, they are essential components that help you better understand your program while minimizing the unnecessary commissions and fees that can be present if you avoid them. If you are not familiar with what each of the above terms means and how they differ, you came to the right place!

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Copper CRM Review

The Daily Egg

Are you tired of searching for a simple CRM tool that seamlessly integrates with G Suite? Copper is a CRM tool focused on automation, simplicity, and G Suite integration. It was created to provide a CRM that is easy to use that integrates with current systems, making data entry less time-consuming. Copper CRM doesn’t have […]. The post Copper CRM Review appeared first on The Daily Egg.

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The 5 Best Pieces of Advice I Got From My Mentors

SaaStr

Q: What is the best advice you have received from a mentor? I’ll make a short list: When you don’t know what to do — go visit your customers. Yes, this has to be on Zoom these days, but the advice holds. Your customers know one thing — how you can at least double. They have your roadmap to double. Not always to 10x, but to double. A related post here.

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The New Way to Blog

Neil Patel

Blogging has changed over the years. When I first started blogging, it wasn’t that competitive. You write an article… on pretty much anything… and you get some social shares. And then you would try to build links, but even if you weren’t great at link building you would still naturally generate more backlinks overtime. Just take a look at one of my first blog posts that I wrote on August 31, 2005.

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Customizing the customer experience: How Grover boosted the power of their support with custom apps

Intercom, Inc.

The rise of subscription services brought with it a huge shift in consumer buying habits. According to research, the subscription economy has grown by more than 350% in just under a decade, which perhaps isn’t all that surprising when you consider how many of the services you use on a daily basis are subscription-based. Leading the charge in the tech subscription space is Grover , a platform that offers consumers more flexible ways to access tech by enabling them to rent devices such as phones,

Scale 104
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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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Cold Emails – The Complete Guide

The Daily Egg

Many marketers and sales reps think of spam any time cold emailing comes up. If you fall in this category, you may be missing out on one of the best customer outreach channels. Cold emailing may be an old concept, but it is still instrumental when used as part of a larger prospecting strategy. Considering […]. The post Cold Emails – The Complete Guide appeared first on The Daily Egg.

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Top 10 SaaStr Videos of the Week: Y Combinator, Stripe, State of the Cloud, Brex, and Snowflake

SaaStr

So what were the Top 10 most popular SaaStr videos of the week? Let’s take a look at what you might have missed! #1. “A Decade of Learnings from Y Combinator from CEO Michael Seibel” Perhaps not a surprise to be at #1 with YC Demo Day this week! #2. “3 Reasons You Need Support Ops to Scale and How to Really Build It with Stripe and Assembled” Assembled brought this session together for SaaStr Build 2021 with the Head of Support Ops at Stripe.

Cloud 254
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21 Digital Marketing Tools You Need When Starting a Business

Neil Patel

Did you know there are more than 30 million small businesses in the United States alone? With a number like this, small business owners need a competitive edge. If you are building a business, chances are you’re looking for ways to get your leg up on the competition. To accomplish this, you’ll need a good marketing strategy and access to the best digital marketing tools.

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a16z Podcast: The Next Wave of Marketplace Startups

Andreessen Horowitz

The a16z Marketplace 100 series explores the companies and trends behind largest and fastest-growing marketplace companies. See more at a16z.com/marketplace-100. Marketplaces encompass a huge swath of … The post a16z Podcast: The Next Wave of Marketplace Startups appeared first on Andreessen Horowitz.

Startup 126
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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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5 Easy Steps to Fix Packet Loss

The Daily Egg

VOIP technology transmits voice calls over the internet via data packets. During the transmission from one caller to another, there’s a chance that some of these packets can get lost, degraded, or sent out of order. When packet loss occurs, it impacts the quality of the call. It can cause static and sound like words […]. The post 5 Easy Steps to Fix Packet Loss appeared first on The Daily Egg.

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SaaStr Podcast 438: Webflow CEO Vlad Magdalin on Building an Enduring Company, One Hard Lesson at a Time

SaaStr

Webflow, a no-code website builder, doubled its customer base last year, pushing the company’s valuation to $2.1 billion. But it wasn’t an overnight success. Vlad Magdalin, Co-Founder & CEO at Webflow, learned a lot of lessons from failing three times in a row. But try, try, try, try again turned Webflow into the powerful platform it is today and made Vlad a sage.

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A Marketer’s Guide to Working Remotely

Neil Patel

Remote work is going from an occasional perk to the norm. As long as you have a computer and internet connection, you can perform your job anytime, anywhere. For marketers, creating promotional materials, meeting clients, and completing projects from home, hotel, coffee shop, library—basically anywhere with an internet connection. While working remotely has many benefits, employees who regularly worked in the office may have a difficult time making the transition to exclusively working this way.

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Buyer Personas: Tips to Make Them Work Better for Your Sales Team

Sales Hacker

“This is Terry the Tech Exec. 54 and married with two kids. Terry hates Twitter, eating at his desk, and traffic jams. But Terry does love a good game of golf, eating Smarties, and hanging out with his two labrador retrievers.”. Yawn. Newsflash: buyer personas are useless. First, how does the knowledge that Terry is married and loves eating Smarties help your reps make a sale?

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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The Beginners Guide to VoIP Speed Testing

The Daily Egg

You’ve made the switch to VoIP, you’re excited to get going, but you aren’t sure about the quality of your new calling software. Turns out, there’s such a thing as VoIP speed testing, and it’s something you need to check off your to-do list. Now, how exactly do you run a VoIP speed test? And […]. The post The Beginners Guide to VoIP Speed Testing appeared first on The Daily Egg.

Software 236
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Don’t Settle for Less Than 100% NRR from SMBs

SaaStr

As part of our 5 Interesting Learning series we’ve had a chance to do a deep dive on many leaders selling to SMBs in whole or in part, from Zendesk to Smartsheet, from Shopify to Zoom, from Asana to Hubspot, from Box to Dropbox, and so much more. And there one key take-away: you really should aim for > 100% NRR, even from the smallest of businesses.

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How to Create a Services Marketplace

Neil Patel

“Got skills? Sell ’em.”. This mantra has seen millions of freelancers turn to the internet and become location-independent. That’s not all. Over the last decade, service marketplaces have sprung up and distributed how we work and live. For instance, Airbnb , a marketplace for vacation rentals, has over four million hosts who have welcomed over 800 million guests.