Sat.Sep 19, 2020 - Fri.Sep 25, 2020

How to Use Customer Expansion to Skyrocket Growth (+ examples)

Baremetrics

Think about the time, energy and resources you put towards acquiring new customers. Now, how much time, energy and resources do you put towards increasing the revenue you get from your existing customers, a.k.a customer expansion?

Creating Value for Customers: How to Help Customers Thrive

Totango

Making your customers successful is ultimately about delivering value —you can create value for your customers by placing them in a position to grow their enterprise through the efficient use of your product to meet their business challenges.

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The Tactical Guide to Multi-Threading Sales

Sales Hacker

Multi-threading. We’re all hearing lots about it lately. But what I’m not seeing are very many tactics on it. I thought I’d fix that. Consider this your No-BS, leave-the-fluff-behind guide to things you can start doing today to multi-thread your deals. But hold up, Andrew.

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6 Ways to Revive Your Sales Culture While You’re (Still) Remote

OpenView Labs

If we had a dime for every time we heard “new normal,” “unprecedented” or “uncertain times” in the past six months—well, we’d be some pretty rich quarantiners. But the truth is that when Covid-19 arrived, no one really knew that the new normal (sorry) would slowly become the norm.

Are Your Embedded Analytics DevOps-Friendly?

Does your analytics solution work with your current tech stack and DevOps practices? If not, any update to the analytics could increase deployment complexity and become difficult to maintain. Learn the 5 elements of a DevOps-friendly embedded analytics solution.

Need Leads in Q4? Sponsor SaaStr Scale!

SaaStr

So our SaaStr Digital events since March have been wildly successful — much more than we expected. With 100,000+ total attendees, and probably 200,000+ including on social, we’ve had a ton of fun and learned a lot, from the CEO of Slack, Box, PagerDuty, Unsplash, and so, so much more.

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InsightSquared Brings its Revenue Intelligence Platform to HubSpot

InsightSquared

BOSTON — SEPT. 23, 2020 — InsightSquared today announced its Revenue Intelligence Platform is now in the HubSpot App Marketplace and available as one of the featured apps that help customers make HubSpot’s new Sales Hub Enterprise even more powerful. .

How fear of uncertainty is holding us back (and why it shouldn’t)

Predictable Revenue

A deep dive into the essence of fear, whether or not we should be fearful of the uncertainty we’re experiencing right now, how salespeople can fight the fear of missing quota, how sales leaders can erase the fear in their teams, and much more. The post How fear of uncertainty is holding us back (and why it shouldn’t) appeared first on Predictable Revenue.

Paradigm Shifts and the Future of Data Infrastructure with Snowflake, Neo4j, and Cockroach Labs

SaaStr

We recently brought together Denise Persson, CMO @ Snowflake , Emil Eifrem, CEO @ Neo4j , and Spencer Kimball, CEO & Co-founder @ Cockroach Labs, to discuss the future of data infrastructure in the Cloud.

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Best HR Outsourcing Services

The Daily Egg

Human resources is one of the most important departments of any business. From employee onboarding to training, risk and compliance, payroll, and benefits administration, HR departments are the backbone of businesses. But having an in-house HR staff is expensive.

Digital Trends Report 2020

As part of our goal to continue helping our community during these times, we wanted to share with you this critical data on the state of digital products across industries and provide context on how businesses are responding to the changing winds.

Behind the Scenes of a Major Product Launch: Keys to Success

InsightSquared

I’m James Davison, Chief Product Officer here at InsightSquared taking you behind the scenes of our Revenue Intelligence Platform launch. . Let’s start with the obvious. Product launches are HARD. There are a million details, months of work, huge investment in both capital and resources.

‘Deep’ Job Platforms and How to Build Them

Andreessen Horowitz

Looking for a job in the 2020s will be very different from looking for a job in the 2000s, or even the 2010s.

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How To Still Hire a Great VP of Sales Even If You Are Struggling

SaaStr

Totally spot on. So much of sales is process and execution. If you have the materials to work with, success is completely possible. — Brendan McAdams (@brendanmcadams) September 21, 2020.

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Best Billing and Invoicing Software

The Daily Egg

The days of mailing paper invoices and getting paid via hand-signed checks are long behind us—modern billing has gone digital. As a business owner or CFO, you know how important accounts receivables are to your company.

5 Things a Data Scientist Can Do to Stay Current

DataRobot together with Snowflake – a leading cloud data platform provider — is helping data scientists stay current with the latest technology and data science best practices so that they can excel in an increasingly AI-driven workplace. Five Things a Data Scientist Can Do to Stay Current offers data scientists guidance for thriving in AI-driven enterprises.

InsightSquared Unveils Industry’s Most Complete and Flexible Revenue Intelligence Platform, Now with Conversational Intelligence

InsightSquared

BOSTON — SEPT.

Why Burnout Should be a Topic at Your Next Board Meeting, and What to Do About It

Tomasz Tunguz

The Economist ran a story about the future of work this week. Working remotely, we have reduced meeting length by about 15% and increased our total time at work by 2 hours per day. We might declare we have found an extra 10 hours in the workweek from nothing.

What Happens When You Hire the Wrong VP

SaaStr

You know how everyone says you'll never look and wish you'd kept a bad VP as long as you did? That when you make a mis-hire, you'll always look back and say you should have made a change 3-4 month earlier? Well, everyone is right. — Jason ?BeKind? BeKind? Lemkin ?? jasonlk) September 24, 2020. A lot of classic SaaStr advice has been how to spot the best potential VPs. When to hire them. How to interview them and qualify them. What they really do.

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Best Applicant Tracking Software

The Daily Egg

Applicant tracking software (ATS) is the modern way for businesses to recruit and hire top-level talent. The software is a popular choice for human resources departments, hiring managers, recruiters, staffing agencies, and anyone else that needs to manage hiring and recruitment at scale.

Testing at Every Stage of Development

Up to 80% of new products fail. The reality is harsh and the reasons why are endless. Perhaps the new product couldn’t oust a customer favorite. Maybe it looked great but was too hard to use. Or, despite being a superior product, the go-to-market strategy failed. There’s always a risk when building a new product, but you can hedge your bets by understanding exactly what your customers' expectations truly are at every step of the development process.

New neobank fees; fintech for prime borrowers; RBG’s legacy, and more

Andreessen Horowitz

This first appeared in the monthly a16z fintech newsletter. Subscribe to stay on top of the latest fintech news. . Neobanks focus on unit economics. Two U.K.-based

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How to Predict the Forward Multiple of a Software Company

Tomasz Tunguz

High growth software companies are valued based on forward revenue multiples. In other words, to calculate the enterprise value of a business, you multiply the revenue by the forward multiple. But, how does the market set the multiple? What predicts the forward multiple, or correlates with it?

SaaStr Podcast #377 with Hashicorp CEO Dave McJannet

SaaStr

377: Dave McJannet is the CEO @ Hashicorp, one of the fastest-growing enterprise companies of our time providing consistent workflows to provision, secure, connect and run any infrastructure for any application.

The Ubersuggest Chrome Extension: The Ultimate Link Build Tool

Neil Patel

Over the next few months, you are going to see a lot of updates in Ubersuggest , including new features. But before I dive into what I’m going to release soon, let’s first talk about the new Chrome extension. If you haven’t installed it, make sure you go and do so now …. No more Neil’s face.

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How Embedding AI-Powered Analytics Can Give You a Competitive Advantage

Embedding dashboards and reports aren’t enough. Futureproof your application by offering instant, actionable insights that will give you and your customers a competitive advantage.

Bio Eats World: The Biology of Aging

Andreessen Horowitz

Welcome to the first episode of Bio Eats World, a brand new podcast all about how biology is technology.

Exploring Two Underappreciated MRR Growth Levers

Chart Mogul

In a recent post, we set out to answer the most common questions people have about MRR. Unsurprisingly, many of those rotated around the best ways SaaS companies can grow their MRR.

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5 Things that Kill Startups with Y Combinator

SaaStr

Y Combinator CEO Michael Seibel is featured in one of our most-watched SaaStr videos of all time — so we were delighted to have him back during our SaaStr at Home event to share the top 5 things that kill startups after their seed rounds, and how to avoid them. In this tactical session, he highlights the trends he’s seen most commonly seen in startups that die and offers insights on the causes, symptoms, and solutions. #1 1 Fake product-market fit.

Save Money and Put In-Person Events to Shame with the Perfect Virtual Sales Kickoff

Sales Hacker

It’s probably been a while, but was the last in-person sales summit you attended a once-in-a-lifetime, career-defining experience? Probably not. Sales kickoff (SKO) events are often long, expensive get-togethers that leave attendees looking forward to the flight home.

SaaSOptics SaaS Metrics Template

Download this template that includes calculations, formulas, definitions and a customizable dashboard. The template includes subscription momentum metrics (ARR, customer count, avg. ARR), churn and retention metrics, and customer lifetime value metrics.

Announcing the a16z Podcast Network: New Shows, More

Andreessen Horowitz

“Hi everyone, welcome to the a16z Podcast.”. Like many things here at Andreessen Horowitz, our podcast started as just an idea, an experiment even, that grew into something much bigger and then took on a life of its own.

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Improve the Month-End Close in Your SaaS Business

Sage Intacct

Finance and accounting teams have had to quickly react, changing processes and procedures due to the pandemic. Nowhere has it felt more acute than during the month-end close. Software/SaaS SWTL

SaaStr Podcast #379 with SaaStr CEO and Founder Jason Lemkin: “The Top 10 Mistakes Founders Make When Hiring Their First Sales Team”

SaaStr

379: From how many reps to hire, to compensation models, here are the top 10 mistakes founders make when hiring their first sales teams and how to avoid them. This episode is sponsored by Outgrow. You can also watch the video or read the transcript below. link].