Chaotic Flow
OCTOBER 29, 2013
Driving sustainable growth is a challenge for every SaaS business from startups to public companies. In the beginning, the SaaS recurring revenue model seems like a dream compared to the revenue fits and starts of licensed enterprise software. But within one short customer lifetime, every SaaS CEO startles awake to the fact that the churn monster is always looking over your shoulder.
Tom Tunguz
OCTOBER 31, 2013
Quietly mentioned in yesterday’s press conference about Google’s Android update is a new feature that will change the way people use their mobile phones, search deep-linking. With KitKat, Google is applying its world-class crawling and search technology to the content and data within mobile applications. Quoting from the Verge, >A search for a restaurant will offer a link directly to that restaurant page in the OpenTable app if you have it installed, allowing you to set up a reser
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CloseSaaS
OCTOBER 28, 2013
Finding leads based on status changes is now possible with the lead_status_change and opportunity_status_change keywords for search.
Tom Tunguz
OCTOBER 30, 2013
Every SaaS business suffers from churn. If churn isn’t managed properly, the lost revenue from churned customers offsets new revenue and the business flat-lines or suffers negative revenue growth. I’ve seen startups employ three patterns for offsetting churn: acquiring new customers faster, upselling existing customers to buy more software, or structuring pricing to grow with customers.
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Tom Tunguz
OCTOBER 29, 2013
How do you validate an idea for a software startup before the product is built? Last week, a founder of a SaaS business and I were wrestling with this problem. It’s a question without a universal answer. After a while, we came up with quick and dirty rule of thumb for his business. Can he hit his quota? Suppose this founder wasn’t the founder, but the first inside sales hire for the startup.
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Tom Tunguz
OCTOBER 27, 2013
There’s a perpetual and roaring debate in Startupland about the ideal founding team. Should the ideal team be entirely computer scientists? How important to success is having an MBA/business person? What about the stories of billionaire dropouts? To answer that question, I’ve aggregated the academic backgrounds of 30 of the top startups of the past few years and analyzed the make up of each of those founding teams.
CloseSaaS
OCTOBER 30, 2013
We just launched a UI improvement that makes it easier to email multiple people from the same lead at one time.
CloseSaaS
OCTOBER 29, 2013
Today we introduce email threading: having email messages from the same conversation grouped together.
CloseSaaS
OCTOBER 29, 2013
We’ve been able to track email opens for a while now in Close. But what we haven’t revealed in the UI until now is that we actually track which recipients opened your email (even if it was sent to multiple people at once), how many times each person opened it, and when they last opened it.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
CloseSaaS
OCTOBER 31, 2013
We’re excited to announce the ability for our Business customers to leave a pre-recorded voicemail message when making outbound calls.
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