Sat.Mar 07, 2020 - Fri.Mar 13, 2020

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What Could the Venture Market Look Like in the Coronavirus Era

Tom Tunguz

What could happen to the fundraising market in the coronavirus era where organizers cancel events, the financial markets suffer from a bear market, and there is a lot of uncertainty? The most recent event to use as an analogy is the 2008 financial crisis. In 2008, I had just joined the venture industry, and then Lehman fell. So this was a bit of a trip down memory lane.

Marketing 314
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Should Customer Success Report into the CRO or the CEO?

Kellblog

The CEO. Thanks for reading. # # #. I was tempted to stop there because I’ve been writing a lot of long posts lately and because I do believe the answer is that simple. First let me explain the controversy and then I’ll explain my view on it. In days of yore, chief revenue officer (CRO) was just a gussied-up title for VP of Sales. If someone was particularly good, particularly senior, or particularly hard to recruit you might call them CRO.

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The SaaS CFO's 5 Must-Have Metrics

Cobloom

This is a guest post from Ben Murray. Ben is the CFO of a subscription-based software company in Dubuque, Iowa, USA, and helps software companies achieve financial improvement and transparency by partnering with stakeholders to link operations and finance. He shares his knowledge of SaaS metrics and economics on his blog, TheSaaSCFO.com , where all of his SaaS models are available for free download.

Metrics 91
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Building and evolving a successful sales team with Oliver Williamson

Predictable Revenue

Collin and Oliver discuss the use of software, robotics and automation to offer impeccable quality, affordable pricing and lightning speed. The post Building and evolving a successful sales team with Oliver Williamson appeared first on Predictable Revenue.

Sales 214
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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The Playbook to Scaling Your Team in Hypergrowth with Flexport CRO Ben Braverman (Video + Transcript)

SaaStr

Ben Braverman explains how Flexport entered a competitive market with a unique model and continues to grow. Hiring senior leaders can set companies up to fail and see how sticking with a current, successful model can be the key to hypergrowth. Rely on your success, know you are doing something right and scale faster. Want to see more content like this?

Scale 208

More Trending

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SaaS Busters: ACV (Annual Contract Value) vs ARR (Annual Recurring Revenue)

Inturact

After commenting on a post by SaaSMetrics, I realized how much confusion and mixed definitions there are on the difference between ACV (Annual Contract Value) and ARR (Annual Recurring Revenue), which prompted me to think -- "I need to research this a bit more". I want to breakdown my explanation and findings, and define where confusion currently exists.

Revenue 95
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Churn Reasons: You’re Not Digging Deep Enough

ChurnZero

Churn Reasons: You’re Not Digging Deep Enough. This is a guest post by Jay Nathan , Founder & Managing Partner at Customer Imperative. Disappointed, but oddly satisfied, I hung up the phone from a call with a recently-churned customer. I wasn’t satisfied that we lost a customer, but I was now armed with valuable new information that would lead to a breakthrough in our sales model.

Churn 52
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50% of Folks Say Deals Have Slowed Down in SaaS. 50% Say They Haven’t.

SaaStr

There’s so much going on in global events, it’s truly hard to keep up. What is clear is SaaS is going nowhere, larger customers will all renew, and that folks still want SaaS. But what is also clear is that buying decisions in many cases will slow down. We took an unscientific survey on Twitter, and the results were 55% of folks saying their deals were slowing down, and 45% saying not yet.

SaaS 200
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How to turn engaging activity on LinkedIn into prospects and personalize at scale with Sarah Hicks

Predictable Revenue

Sarah Hicks has been crushing quota over the past couple of months, by reverse-engineering Becc Holland's personalization at scale approach to fit her own method. The post How to turn engaging activity on LinkedIn into prospects and personalize at scale with Sarah Hicks appeared first on Predictable Revenue.

Scale 194
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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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What Things in SaaS Were Like in ’08-’09. And What They Probably Will Be Like in ’20.

SaaStr

We’re obviously in a very unique situation today. The pace at which Corona is impacting us all right now is so fast, it’s hard to keep up. Even just in the past 2 weeks, SaaStrAnnual.com has gone from what we thought was one of the safest events out there to … rescheduled for September. Today is different from other times. But I suspect in SaaS, it will be like ’08-’09 downturn — just faster.

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Subscription marketing 101: your ultimate guide to marketing subscriptions

ProfitWell

The subscription business model has seen an immense rise in popularity in recent years, and with good reason. The subscription-based economy grew 350% between 2012 and 2019, and subscription businesses grew revenues about five times faster than S&P 500 company revenues during that time. Companies selling physical goods, digital products, and services of all kinds have turned to this business model as a way to secure repeat customers.

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Notes from Office Hours with Lisa Lawson

Tom Tunguz

Recently, we welcomed Lisa Lawson to SaaS Office Hours to talk about building a channel go-to-market strategy for SaaS companies. Lisa built the channel at Optimizely, which accounted for a meaningful fraction of new business. I learned quite a bit from the sessions with the five companies who attended the one-on-one sessions. Here are my notes. Where to Start.

Scale 299
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Working across land and sea: Tips for remote communication

Intercom, Inc.

For remote workers, live chat is the simplest option for communication. But if most communication is nonverbal, how do you make sure what you say and hear aren’t misinterpreted? When speaking with someone in person, the words you use matter. But if there’s any ambiguity in what you’re trying to say or how you feel about a situation, those nonverbal factors – such as body language, facial expression, etc. – have a greater impact than the words you use.

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How to Achieve Product-Market Fit

Speaker: Dan Olsen - Product Management Trainer and Consultant, Author, and Speaker

Everyone working on a product is trying to achieve the same goal: product-market fit. But most products fail to do so. In this webinar, product management expert Dan Olsen will share his simple but effective framework for achieving product-market fit from his book The Lean Product Playbook. He will explain his Product-Market Fit Pyramid and The Lean Product Process, a 6-step methodology that guides you through how to: Determine your target customer Identify underserved customer needs Define your

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How to Create an Effective Marketing Strategy for Associations

Incredo

Associations face a unique challenge in marketing, in that they have to cater to a very specific audience and ensure they’re going to become long term members. And each association has different challenges to begin with, so traditional marketing strategies won’t work very effectively either. In this post we’re going to talk about the crucial parts of a great marketing strategy for associations. . 1.

Strategy 257
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The Virtues and Opportunities in Being #2

SaaStr

I used to hate the idea of “power laws” That the advantages of being #1 compound over time. It seemed to turn all startups into just numbers on a graph. But has time has gone on, I’ve learned it’s often right. Just look at Zoom’s incredible run to dominate an existing category. Being #1 in a category often takes 80%-90% of the value and benefits.

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13 Amazing Free Chrome Extensions For SEO

Neil Patel

Every SEO tool is different. Some have better keyword data, others have better link data, others give better technical suggestions… in other words, there is no perfect tool. And I really mean that, even though I created Ubersuggest for you. Plus paying for a handful of SEO tools can be expensive and isn’t realistic. But don’t worry, because today, I’m about to make your life a bit easier.

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COVID-19 Disease Resources & Readings

Andreessen Horowitz

Editor’s note: Here’s a selected list of resources on the novel coronavirus (formerly known as as 2019 n-CoV, now known as SARS-CoV-2) that causes COVID-19 disease. ~Sonal Chokshi. official sources. CDC (Centers for Disease Control and Prevention, part of the … The post COVID-19 Disease Resources & Readings appeared first on Andreessen Horowitz.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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See How This Baby Food Brand Brought in 14,000+ Email Subscribers

Unbounce

You should never underestimate the power of a good email address, especially if you’re an ecommerce marketer. Get the right email from the right prospect, and you can build a long-term relationship that’ll make them want to buy from you over and over again. This is something Kelsey Rostad, Marketing Manager at the design and marketing studio Banan , knew would be important for her client, Love Child Organics.

Branding 144
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How do you acquire customers on a zero dollar budget?

SaaStr

Q: How do you acquire customers on a zero dollar budget?/strong> You use “sweat dollars” instead: Get any press and PR you can. It doesn’t have to be TechCrunch. Get every blog, every publication, anyone with any on-point audience to write about you. Anyone with an audience, even a small one, in your target industry can get you at least a handful of leads if they write about you.

Mobile 242
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2 Simple Solutions to Improve Your Outbound Sales Cadence

Sales Hacker

Inside Sales Managers are getting too hung up looking for the perfect sales cadence formula — the perfect combination and spacing of phone/voicemail + phone/no voicemail + email + social touch that will generate results. They’re driving themselves crazy, stressing out over finding the best outbound sales cadence, especially when the sales numbers aren’t meeting expectations.

Sales 125
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How Buffer Reached $20m in ARR by Focussing on Growing ARPA

Chart Mogul

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. What is Buffer. Established in 2010, Buffer hardly needs an introduction. An early entrant to the SaaS field, the company has pioneered a number of fields that are now commonplace in the industry — content marketing, the transparent startups movement, and remote work.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Monetization for Gamers in the New Cryptoeconomy

Andreessen Horowitz

The combination of cloud, social, and mobile has turned gaming from a niche hobby into a massive industry. Now veteran gamer Kevin Chou is using blockchain technology to realign the economic relationships between game developers and their massive player base. … The post Monetization for Gamers in the New Cryptoeconomy appeared first on Andreessen Horowitz.

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SaaS + TechCrunch: Why Now Is the Best Time to Start a SaaS Company

SaaStr

Right before the current tumult, TechCrunch had me on their Equity podcast to talk about how today was the best in times of SaaS. A lot has changed since we did that podcast just a few weeks ago! But the points stand. Today remains the best of times to start and to scale a SaaS company. Take a listen here: “W ith the markets in turmoil and fear running rampant through the global economy, you might not think it’s the right moment to start a company.

SaaS 217
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The Zero-Sum Fallacy: ARR vs. Services

Kellblog

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by following set of beliefs. Believing that: A customer has a fixed budget that is 100% fungible between ARR (annual revenue revenue) and services. It is in the company’s best interest to turn as much of the customer’s budget as possible into ARR.

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Step-By-Step Guide to Sales CRM Implementation

Teamgate

You’ve heard the tips: every B2B and B2C company benefits from sales CRM. Through this software, you can manage contacts and drive leads through the sales funnel in the most effective way possible. . Collecting and managing user data is a time-consuming task. It’s also not the kind of task that’s forgiving of mistakes. That’s why it’s so important for brands to invest in a top-level CRM tool. .

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Drowning in Debt, Eager to Share: When Fintech Meets Social

Andreessen Horowitz

The last financial crisis prompted many consumers to reassess their banking expectations—none more so than millennials and Gen-Z-ers. While revealing one’s financial information was once considered taboo, now consumers are more apt than ever to openly discuss money and debt … The post Drowning in Debt, Eager to Share: When Fintech Meets Social appeared first on Andreessen Horowitz.

Banking 101
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What is the core difference between a startup and an established firm?

SaaStr

Q: What is the core difference between a startup and an established firm? The core difference is startups can execute without regard to legacy products, people, and systems. An established firm: Has to worry about a huge customer base. Can’t invest in new products unless they can be as large or larger than their current products. Has to worry about cannibalizing existing revenue streams.

Startup 175
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A Missive to Marketing: Impose Simplicity

Kellblog

Markets are complex. Customers are complex. Products are complex, sometimes very. Heck, the world is complex. What’s a marketer to do? Great marketing is about making things simple. We do that by imposing simplicity on a complex world. We might be attacked for so doing — people might accuse us of over-simplification. And we don’t want that either because we need to stay credible.