Sat.Aug 20, 2022 - Fri.Aug 26, 2022

Dear SaaStr: What Do You Do To Stop Customers From Abusing Free Trials, Sharing Accounts, etc.?


What are some techniques SaaS companies use to combat trial abuse / people trialling multiple times? My advice: Just let it go. At least for now, and probably a very long time. A lot of things will drive you a bit nuts when you are small: Folks that do repeat free trials. Folks that share accounts.

Top 6 Tips for a Successful SaaS Customer Engagement Strategy


Six Customer Engagement SaaS Strategies That Work. For software service providers, customer engagement SaaS strategies play a central role in a successful business model. Proactive interactions with your customers can increase satisfaction and retention, driving repeat business and referral revenue.


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The Financial Impact of Breaking Down Your Revenue Organization Silos

Predictable Revenue

Tayler Barron joins the Predictable Revenue podcast to discuss breaking down the silos between marketing, outbound sales, and customer success in your organization. The post The Financial Impact of Breaking Down Your Revenue Organization Silos appeared first on Predictable Revenue.

What is Cash-adjusted EBITDA

The SaaS CFO

At some point in your SaaS journey, you will be asked about your EBITDA. And then someone will calculate your cash-adjusted EBITDA. Say what? EBITDA represents Earnings Before Interest, Taxes, Depreciation, and Amortization. It’s a widely used measure of financial profitability.

Product Market Fit: A Lesson from Sephora’s Head of Product

Speaker: Sneha Narahalli - VP, Head of Product at Sephora

In this webinar, Sneha Narahalli, Head of Product at Sephora (Digital, Data & MarTech), will give you an iterative method for identifying and developing Product Market Fit.

Consultative Sales Approach Strategies

Predictable Revenue

What is consultative sales and how can it help you win more business? These 7 consultative selling strategies will help you stand out from the competition. The post Consultative Sales Approach Strategies appeared first on Predictable Revenue.

More Trending

Q&A recap | From overwhelmed to over quota: How to be a more effective CSM


As a CSM, are you stuck in a vicious cycle of overwhelm? You wake up and go to sleep thinking about work. Your doomy to-do list follows you around like a shadow. Nagging thoughts of everything you didn’t get done dominate your free time.

Best To Do List Apps Compared

The Daily Egg

Say you run your own graphic design business, but you’re also a parent and you’re writing a book on the side. Between. The post Best To Do List Apps Compared appeared first on The Daily Egg. Reviews Workflow

Dear SaaStr: What Do the Best Entrepreneurs Do That The Others Don’t?


Dear SaaStr: What Do the Best Entrepreneurs Do In the Early Days That The Others Don’t? My Top 5 Characteristics of a Successful Entrepreneur: Sees a Large or Can-Be-Large White Space — And Builds a 10x Feature or Product to Fill It. There.

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How Quickly Should You Grow to Key ARR Milestones? The Rule of 56789


Question: what do you call a ten-year old startup with $10M in ARR? Answer: a small business [1]. When you make a list of key SaaS metrics, you’ll rarely find age listed among them.

How Collecting and Managing the Voice of the Customer Will Strengthen Your Product

Product teams strive to incorporate customers’ needs in everything they build, but this can’t be done without clear strategy, processes, and feedback loops in place. In this eBook, you'll learn how to build a robust voice of the customer program.

B2B Customer Journey Touchpoints CS Teams Need To Plan For


B2B Customer Journey Touchpoints: A Guide for CS Teams. B2B customer journey touchpoints mark the roadmap toward successful outcomes for clients and CS teams.

B2B 97

Best Landing Page Creation Tools Compared

The Daily Egg

Multipage websites are a great way for your audience to get to know you, but in this crowded market, you need the. The post Best Landing Page Creation Tools Compared appeared first on The Daily Egg. Reviews Website

Fenwick: Down Rounds Aren’t Really Happening Much. But Later Stage Prices Have Fallen Quite a Bit.


Fenwick, one of the bigger Silicon Valley / tech law firms put out its quarterly report on the venture market , sourced from 194 deals that actually closed in Q2’22, and I found the way the data was presented super helpful given all the drama in the venture markets, on twitter, etc.

Episode 41: Personalization and Relevance—Why does this matter?

Sales Hacker

Want to write sales emails like a pro? Kristina and Will look at common email mistakes (using real examples) and rewrite them so that you can learn what to do differently. Join Kristina Finseth (Sr.

Shaping the Future: Product Strategy in the Age of Uncertainty

Speaker: William Haas Evans - Principal Consultant, Product Strategy Practice Lead, Kuroshio Consulting

In this webinar, we'll explore product strategy obstacles and present practices to overcome them while driving clarity and alignment across your executive team.

6 Ways to Ensure Your SaaS Website Prioritizes User-Centricity


With both B2C and B2B companies spending increasing amounts of money on SaaS apps annually, it’s only natural that entrepreneurs have become even more enthusiastic about the SaaS industry.

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Volusion Review

The Daily Egg

Volusion is a leading ecommerce platform that has been providing companies with online shopping solutions for the last 20 years. It is. The post Volusion Review appeared first on The Daily Egg. Reviews Website


5 Interesting Learnings from Toast at Almost $800,000,000 in ARR


So we took a look at Toast just after it IPO’d. Times were good then, and Toast was worth $24B. Fast forward to today. and there’s not much to criticize Toast for. They dominate a large market, and are growing almost 60% at $800m in ARR!

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Your Revenue Is Leaking. Do You Know What Your Activity Data Says?

Sales Hacker

So, we find ourselves once again in an economic downturn. Cost-cutting initiatives are sweeping the tech sector as an immediate response to the threat of recession. Layoffs seem to be a part of most businesses’ contingency plan. (As

Going Beyond Gut Instinct: The Do’s and Don’ts of Strategic In-App Guides

In-app guides are powerful tools for delivering exceptional product experiences, but it’s all too easy to use them improperly or get too carried away. In this eBook, we’ll show you eight essential dos and don’ts for building impactful in-app guides.

Investing in Ready Player Me

Andreessen Horowitz

Interoperability has long been a key guiding principle of the Metaverse – a vision that we can bring our digital identity and assets with us as we travel between virtual worlds.

PrestaShop Review

The Daily Egg

PrestaShop has plenty of tools to create a customized ecommerce site for your business. It requires a little more legwork than other. The post PrestaShop Review appeared first on The Daily Egg. Reviews Website

Two Strategies for Event Sponsorships: Everywhere. Or Just the Biggest and Best.


Way back in the early days of Adobe Sign / EchoSign, my co-founder was a digital marketing genius — but was opposed to events. They don’t work, he’d say. They take too long to deliver ROI, he’d say. They’re a distraction, he’d say.

Finding the Perfect Fit—Managing and Hiring in the New Sales World with Mike Sadler

Sales Hacker

In this episode of the Sales Hacker Podcast, we have Mike Sadler , SVP Americas at Similarweb , the must-have platform for effective online marketing. Join us for a lively conversation about managing, hiring, and beating the recession. powered by Sounder.

From Feature Factory to an Outcome-Driven Product Team

Speaker: Matt LeMay - Product Coach and Consultant, Author of Product Management in Practice and Agile for Everybody

In this webinar, internationally recognized product leader Matt LeMay walks through the most common impediments to creating an outcome-focused product team and provides practical and actionable guidance for moving through them quickly and fearlessly.

Microsoft OneNote cheat sheet

IT World

A note-taking app can be helpful, especially if it enables you and your co-workers to collaborate on ideas. Microsoft OneNote is an excellent tool for the job. It’s pre-installed on Windows 10 and 11 and is included with a Microsoft 365 subscription.

SEO Certifications: Are They Worth It?

Neil Patel

Want to learn more about SEO? There’s a good chance you’ve seen dozens of SEO certification courses, ranging from offerings from top SEO platforms like Semrush to “experts” you’ve never heard of.

Dear SaaStr: Why Do Big Companies Buy Small Companies Instead of Competing?


Dear SaaStr: Why do big companies buy small companies instead of competing? Well, first of all, they often do both. They often start of competing, at least a bit. Salesforce paid $27 Billion for Slack. But that came years after they spent tens of millions on “Chatter”, a failed collaboration tool.

Customer Retention For SaaS – Strategies To Ensure Continual Growth


Nuanced tactics that enable a completely proactive approach to retention for your subscription business

The 10 KPIs Every Product Leader Needs to Know

Product teams have access to tons of data these days, but just because you're tracking product metrics doesn't mean you're tracking the right product metrics. In this eBook, we walk through the ten KPIs every product leader should have on their radar.

5 out-of-sight superpowers for Google Contacts on Android

IT World

Quick: What's the most exciting app on your Android phone right now? Just a hunch here, but I'm gonna go out on a limb and say Google Contacts probably wasn't your answer. And why would it be? Your phone's virtual Rolodex is about as exhilarating as a trip to the endodontist.

How Customer Enablement Drives Product-led Growth

Entrepreneur - SaaS

Product-led growth is about enhancing the customer onboarding experience while adhering to a low-touch or no-touch model to encourage a self-serve approach. This article covers how product-led development is utilized to create a positive brand experience leading to better customer success.

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It’s Fine to Outsource a Key Integration First. Get It Done.


This post from Gorgias the other day, after it’s $700m valuation Series C, reminded me of a key mistake many founders make.