Sat.Nov 05, 2016 - Fri.Nov 11, 2016

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How Amazon Web Services (AWS) Achieved an $11.5B Run Rate by Working Backwards

Hitenism

In 2006, after Amazon Web Services (AWS) helped pioneer what we now call the cloud, product development changed forever. What once took millions of dollars and a team of engineers to create, a lone developer could suddenly hack together in half an hour. Today, one-third of daily internet users visit websites built on top of AWS. AWS is now an $11.5B run rate business and has made up for an incredible 67% of Amazon’s operating revenue last quarter.

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The Customer Support Experience of the Future

Tom Tunguz

A few weeks ago, I had my first customer support experience of the future. I was in a meeting when my Android’s caller ID told me American Express was calling. I stepped of the conference room and answered the call. A machine-generated woman’s voice identified itself as the American Express fraud department. “Do you have a bluetooth headset or headphones you can use with your phone?

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Don’t talk techie to SaaS buyers

Practical Advice on SaaS marketing

No matter how wonderful your proprietary algorithms, the priceless virtues of your state-of-the-art platform, or the brilliance of whatever other sophisticated technologies you’ve got under the hood of your software-as-a service (SaaS) solution, here’s an unpleasant truth: Lots of your customers don’t really care. Most of your them only want to know what your solution does, not how it works.

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The ultimate sales management toolkit (7 free templates to scale your sales team today)

CloseSaaS

Great sales managers leave nothing to chance. At least that is one of the key takeaways from the Harvard Business Review article, “The 7 Attributes of the Most Effective Sales Leaders”.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Customer Segmentation Strategy: The Importance of The Right Message

ReSci

As marketers, you know that personalization and relevancy are crucial to reaching today’s audience. There’s a lot of emphasis on 1-to-1 personalization, and it’s a concept everyone seems to understand. But what does the concept really mean when it’s time to deliver…. The post Customer Segmentation Strategy: The Importance of The Right Message appeared first on ReSci.

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SaaSOptics Seals Deals with New CEO and Funding

SaaSOptics

SaaSOptics, a cloud-based subscription platform, steps into the limelight as they announce a newly closed $1.8 million funding round, prepare to present at Venture Atlanta, and add new executive leadership. Tim McCormick, a B2B software industry veteran, will now serve as the company’s new CEO. Read more.

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…and then Something Great Happened!!

yoursales

A NUDGE TO SaaS COMPANIES’ GENUINE SOCIAL SELLING A NUDGE TO SaaS COMPANIES’ GENUINE SOCIAL SELLING A NUDGE TO SaaS COMPANIES’ GENUINE SOCIAL SELLING W e’re consuming all this content that talks about how SaaS companies’ genuine social selling is the future of selling, and how nobody ever has to do any cold calls anymore. Because we know we should find time in busy schedules – in-between making and keeping stakeholders happy – to educate ourselves and redefine our sales process

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Trends in Early Stage SaaS Fundraising Market of 2016

Tom Tunguz

About $1B has been invested in early stage SaaS startups as of November 1. Over the last nine months, marketing startups have raised more dollars in aggregate than any other segment. The chart above shows the early-stage investment dollars by buyer within the organization. Operations teams following second, with human resources focused startups in third.