Sat.Nov 05, 2022 - Fri.Nov 11, 2022

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How to Calculate Net Dollar Retention

The SaaS CFO

Net dollar retention measures the amount of revenue that you keep and expand in your existing customer base. Net dollar retention (NDR) along with gross dollar retention (GDR) have become popular metrics in the valuation world. Retention is Pillar 2 of my 5 Pillar SaaS Metrics Framework. Retention is critical to track, monitor, and improve […].

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How to Fix a Broken Go-To-Market Motion Using a Steady-State Funnel

Kellblog

In my consulting and advising work, I’ve worked with a number of enterprise SaaS companies that get stuck with a broken go-to-market (GTM) motion. What do I mean by broken? Chronic plan misses , and not by 5-10%, but by 30-50% [1]. Weak sales productivity , measured either relative to the company’s model or industry averages (median $675K) [2]. Scarce quota attainment , measured by percentage of reps hitting quota.

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Complete Guide to SaaS Pricing Model

SaaS Metrics

If you’re considering to optimize and choose the right pricing model for your SaaS (Software as a Service) business, this guide is for you. We’ll cover the pros and cons of this pricing model, and help you decide what’s the right fit for your business. SaaS pricing models can be complex, so. Read more. The post Complete Guide to SaaS Pricing Model first appeared on SaaS Metrics.

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5 Steps to Onboard Your SDR Team Successfully

Predictable Revenue

Learn how to set new sales development reps up for success with these five steps for an effective sales team and smoother SDR onboarding process. The post 5 Steps to Onboard Your SDR Team Successfully appeared first on Predictable Revenue.

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The Best Product Strategy Is a Customer-Facing Portfolio Strategy

Speaker: John Mansour - President, Product Management University

You know that sinking feeling. You’ve come up with a winning product strategy, everyone’s on board and energized, and you’re halfway down the path to execution only to have it submarined by something someone convinced your leadership was more strategic! It’s a scenario that’s all too familiar and it exemplifies one of the biggest struggles with individual product strategies.

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How Automated Forecasting is Revolutionizing Hiring Practices

Sage Intacct

For any business, hiring is simultaneously one of the most important but also one of the trickiest business tasks. That becomes even more the case when navigating a market downturn like the one we’re currently experiencing–and SaaS companies are not immune.

More Trending

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6 Best CRMs with Gmail Integration

Teamgate

6 Best CRMs with Gmail Integration Gmail currently has over 1.8 billion users, and you are probably one of those users. However, like most people, you and your business are most likely not using Gmail to its fullest potential. If you would like to change that, the first thing you need to do is get […] Source.

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Investing in Equals

Andreessen Horowitz

VisiCalc, the first computer-based spreadsheet, was launched in 1979. For the first time, this brought data analysis and computing together, in a way thousands of times more powerful than pen and paper. While VisiCalc is no longer around, the … The post Investing in Equals appeared first on Andreessen Horowitz.

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Stripe vs. PayPal: What Should You Choose?

Chargebee

Collecting payment from customers needs to be a seamless process to ensure no cash-flow disruptions. Major payment gateways like PayPal and Stripe offer robust solutions for companies of all sizes. But which one is right for your business? PayPal is a great solution for new and small businesses.

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Why Can’t SaaS Companies Just Mint Cash?

SaaStr

You know what’s back in fashion today in SaaS? Profits. Cash. For years, it was Growth, Growth, Growth. Not, for the first time in a long time, it’s Growth + Profits. And that’s a lot rarer in SaaS. It’s out there. ZoomInfo, PayCom, Zoom an more mint cash. But so many SaaS leaders aren’t really profitable at $1B ARR even, Why not? Let’s update a classic SaaStr post on the topic.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.

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What Is Ecommerce Branding All About? The Complete Guide

The Daily Egg

At the risk of stating the obvious, ecommerce is competitive. Online shopping has been popular for decades, but it has exploded over. The post What Is Ecommerce Branding All About? The Complete Guide appeared first on The Daily Egg.

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Soft in the Middle - Examining Your Startup's Org Chart

Tom Tunguz

Let’s compare the organizational design of two hypothetical startups. Each has 4 layers in the company: CEO, VP/Director, Manager & Individual Contributor (IC). This first company has 112 employees across those four levels. 27 in management & 85 doers. Each manager has four reports. This is called the span of control. Layer 1 is the CEO, 2 are the VPs, etc.

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B2B Growth Channels Available for Each CAC Level Part 1

Predictable Revenue

Michael Gaudet joins the Predictable Revenue podcast to discuss the best B2B growth channels for different CAC levels and how to use them to drive pipeline revenue. The post B2B Growth Channels Available for Each CAC Level Part 1 appeared first on Predictable Revenue.

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Dear SaaStr: What Are Some Signs a StartUp Team is Going to Underperform or Overperform?

SaaStr

Dear SaaStr: What Are Some Signs a StartUp Team is Going to Underperform or Overperform? Let me take a stab at signs a team will be underperforming. Outperforming is both seemingly obvious (strong team, strong market, proven ability to create products people want to use/buy) and also nebulous. But here are 5 factors in my experience that clearly demonstrate future underperformance even in seemly strong teams: All “Start-up Folks” This one may seem counterintuitive, but especially in

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Why Software Companies Should Adopt the Mindset of a Payments Company

In today's tech-driven world, software companies are poised at a pivotal crossroads. This article delves into the transformative power of adopting a payments-centric mindset. Beyond mere transactional mechanisms, integrated payments offer a plethora of strategic benefits and user experience enhancements. Dive into the dynamics of how this integration can amplify a software company's value proposition, making them not just observers but active propellers of digital commerce.

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7 Easy Steps to Build a Company Website

The Daily Egg

Some businesses get started without websites. But for the vast majority of businesses, having a website is critical to success. Customers use. The post 7 Easy Steps to Build a Company Website appeared first on The Daily Egg.

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Solving the Innovator’s Dilemma: How successful companies are embracing innovation units

Intercom, Inc.

Few books have chronicled how innovation takes place – and how market leaders fail to seize it – as well as Clayton Christensen ’s seminal book The Innovator’s Dilemma. First published in 1997, the bestseller has influenced several generations of entrepreneurs, startup founders, and tech enthusiasts. It’s kind of a modern-day cautionary tale. As companies become more established, they naturally start allocating their resources based on the needs of their most profitable customers, on building re

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What the FTX Fiasco Means for Web3

Tom Tunguz

During one of the toughest years for technology in more than a decade, the web3/crypto segment is suffering the worst. Inevitably, this crash will evoke disillusionment in the technology & the space. Earlier this week, FTX, a top crypto exchange became insolvent. Recently valued at $24b, FTX is the third major crypto company to collapse in 2022 due to insolvency: Three Arrows Capital & Terra complete the trio.

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We’re All Paying the Price Now for Massive Overhiring

SaaStr

So our economy is going through some unpredictable transitions, with Cloud and SaaS companies powering through with still-strong growth and unemployment remaining at near record lows, while inflation, interest rates and more batter us at the same time. And we’re seeing a lot of layoffs in tech, Meta and Stripe being the latest. Perhaps the only direct and frank I’ve seen is from Stripe: “We Just Plain Overhired”.

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The Essential Guide to Analytic Applications

Embedding dashboards, reports and analytics in your application presents unique opportunities and poses unique challenges. We interviewed 16 experts across business intelligence, UI/UX, security and more to find out what it takes to build an application with analytics at its core. No matter where you are in your analytics journey, you will learn about emerging trends and gather best practices from product experts.

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Best Online Form Builders Compared

The Daily Egg

Among the ten tools we reviewed, Jotform is our favorite online form builder. The application features a drag-and-drop form builder, has more. The post Best Online Form Builders Compared appeared first on The Daily Egg.

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Clouded Judgement 11.11.22

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! CPI Update Yesterday we got October CPI numbers which provided a big positive catalyst for the market. First, the numbers: Headline CPI: YoY consensus was 7.9% and actual was 7.7% MoM consensus was 0.6% and actual was 0.4% Core CPI (Headline ex food and energy): YoY consensus was 6.5% and actual was 6.3% MoM consensus was 0.5% and actual was 0.3% As you can see, inflation came

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Losing a Month of Runway to Inflation

Tom Tunguz

8% annual inflation for a startup means losing a month of runway every year. Purchasing power erosion of this scale may entice founders with significant cash positions to explore riskier ways of generating yield. In the mid-2000s, many startups invested their excess cash reserves in instruments called Auction Rate Securities. ARS produced a steady stream of interest payments, like savings accounts, with a higher return.

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Gartner: SaaS Spend In the Enterprise Will Grow 17% to $195 Billion in 2023

SaaStr

Gartner has its latest report out , talking to hundreds of CIOs, and it breaks down projected SaaS spending in the enterprise in 2023: The summary: Gartner predicts SaaS spend in the enterprise will rise to $195 Billion in 2023, up 17% from $167 Billion in 2022. Platform and infrastructure spend will grow even faster, at 23% (which makes sense, see, e.g.

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Building User-Centric and Responsible Generative AI Products

Speaker: Shyvee Shi - Product Lead and Learning Instructor at LinkedIn

In the rapidly evolving landscape of artificial intelligence, Generative AI products stand at the cutting edge. These products, with their unique capabilities, bring fresh opportunities and challenges that demand a fresh approach to product management. This presentation unveils a comprehensive 7-step framework designed to navigate the complexities of developing, launching, and scaling Generative AI products.

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What Is Link Building for SEO All About? The Complete Guide

The Daily Egg

When hoping to improve your visibility in search engine results, link building is a key tool for you to use. When high-quality. The post What Is Link Building for SEO All About? The Complete Guide appeared first on The Daily Egg.

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The biggest company in the world

Andreessen Horowitz

We think the biggest company in the world will be a consumer health tech company. This may sound crazy to some, but why shouldn’t this be true? Four of the top five biggest companies in the world are consumer companies, … The post The biggest company in the world appeared first on Andreessen Horowitz.

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Intercom’s product principles: What you ship is what matters

Intercom, Inc.

At Intercom, we take pride in what we ship – from the planning stage right through to customer feedback and iteration. When I first started designing digital products, my goal was to get the design of the solution to its final destination: the engineering team. I’d hand it off to the engineers and by the time they’d start coding, I’d have moved on to focus on the next project.

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Dear SaaStr: What is the Process You Follow When Investing in an Up-and-Coming Startup?

SaaStr

Dear SaaStr: What is the Process You Follow When Investing in an Up-and-Coming Startup? Let me give my process at least: First, I try somehow to identify before a first meeting if there is a >=2.5% chance of investing. This is perhaps the most non-obvious part. There are too many startups out there that want to meet, have coffee, do a Zoom, etc.

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Solving the Biggest Tech Challenges in RevOps

In this eBook, we’ll run through real-world examples that show how RevOps teams can benefit from modern solutions for the access, management, and activation of their GTM data. Whether you need to improve lead response times, boost adoption of core tools, improve lead qualification, or target and automate your GTM motions, you’ll find examples of how revenue teams are solving some of the toughest problems in modern business.

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6 Easy Steps to Write an Ecommerce Return Policy

The Daily Egg

No matter how good the products you sell are, you need a return policy. Although having a return policy is not a. The post 6 Easy Steps to Write an Ecommerce Return Policy appeared first on The Daily Egg.

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5 Relationship-Building Tips Guaranteed to Improve Sales Performance

Sales Hacker

Like it or not, we’re already in Q4. For me, that means doubling down on my efforts to lead my team to meet our sales goals for the year. And I’m not the only one. This is when leaders focus on how their organization can gain the competitive edge and drive performance in this final stretch of the year. That’s why I advise my colleagues to go back to the basics.

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Announcing Intercom for Enterprise: A whitepaper exploring how we enable large companies to support their customers

Intercom, Inc.

As companies scale, they need robust, reliable software that can support their growth. Since 2011, we’ve been on a mission to make internet business personal, helping our customers connect with their customers through in-context, personalized communications. As we’ve grown, and our product has matured and expanded, we’ve welcomed thousands of customers – each with their own unique needs and goals.