Sat.Jul 02, 2022 - Fri.Jul 08, 2022

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6 Vital Skills to Stand Out and Sell More

Predictable Revenue

Dale Merrill joins the Predictable Revenue podcast to discuss how to stand out in outbound sales and how small changes can lead to massive revenue growth. The post 6 Vital Skills to Stand Out and Sell More appeared first on Predictable Revenue.

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5 Interesting Learnings from Workday at $6 Billion in ARR

SaaStr

So we’ve done a lot with Workday over the years at SaaStr but haven’t done a deep 5 Interesting Learnings dive. But we should have. Workday is one of the iconic enterprise SaaS leaders. It’s scaling efficiently and impressively. At a $6 Billion revenue run ($4.5B in SaaS revenue), it’s growing an impressive 22% with fairly epic operating cash flows of 30% (more on that below). #1. 9,500 customers at $6B in ARR, so about $600,000 ACV per customer.

B2C 227
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The Customer Success Playbook: How to Survive and Thrive During an Economic Downturn

Totango

In uncertain economic times, attracting new customers becomes exponentially harder as budgets get tighter and priorities shift. As a customer success leader, it’s important to ensure resources are focused on delivering value and creating exceptional customer experiences, while also keenly identifying any potential opportunities for revenue and expansion.

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Hootsuite Alternatives

The Daily Egg

Social media can be a real time waster if you don’t have the right systems to manage it. Everything happens so fast. The post Hootsuite Alternatives appeared first on The Daily Egg.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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When AI Becomes Table Stakes

Tom Tunguz

Last week, I installed Github’s Copilot , a machine learning tool that helps engineers write software. I often code in R, Go, Ruby, markdown, bash and other languages to automate some task or update my CRM , so I was excited. I typed in def get_tweets_for_user(username) in ruby. Copilot completed the entire function in less than 5 seconds, like like a GMail smart reply but for programming.

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More Trending

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Built for you: Two-way SMS, a next-generation Inbox, smarter bots, and more

Intercom, Inc.

We started off the summer with a bang – hosting the Summer 2022 edition of New at Intercom and announcing three huge new product releases: SMS , the next-generation Inbox , and Custom Actions and Custom Objects in bots. If you joined us for New at Intercom last month, you may already have some idea of what’s in store on Built For You this month, (but if not, you can watch it on-demand here ).

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The Complete Guide to Ecommerce Security

The Daily Egg

As each day brings another story about cybersecurity threats like DDoS attacks and phishing, ecommerce security is getting more important than ever. The post The Complete Guide to Ecommerce Security appeared first on The Daily Egg.

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Office Hours Videos

Tom Tunguz

Office Hours are sessions with luminaries from the startup world that intersperse questions collected from the audience. They tackle some of the hard questions of running a startup by focusing on tactical advice from leaders in their fields. Managing through Turbulence with Lee Kirkpatrick. 2022 Market Conditions Survey. How Stripe Scaled with Claire Hughes Johnson.

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SaaStr’s YouTube Crosses 5,000,000 Views. Our Top Videos and Sessions of All Time!

SaaStr

So YouTube has been a slow burn for us, but our channel really took off after Covid hit. We’re all watching more YouTube now! You can see before 2020, our views were fairly modest: So what are the very top most viewed, most popular videos of all time? Let’s take a look! #1. A Decade of Learnings from Y Combinator’s CEO Michael Seibel. 148,000+ views.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Intercom’s product principles: How connected, modular systems help us to focus on important decisions

Intercom, Inc.

When I joined Intercom eight years ago, I knew nothing about system design. I designed and presented my ideas using high-fidelity mockups. They were quick to put together, and so I assumed that even wireframes were a waste of time, let alone system design diagrams. This is the second post in a series exploring our product principles. Here, Gustavs discusses our design principle of “Connected, Modular Systems”.

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The Complete Guide to Ecommerce Website Design

The Daily Egg

Ecommerce has become a popular and accessible way for people of all ages to make money online. It’s fast, easy, and can. The post The Complete Guide to Ecommerce Website Design appeared first on The Daily Egg.

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Office Hours with Lars Nilsson, VP of Global Sales Development at Snowflake

Tom Tunguz

On July 13th at 10am Pacific, Office Hours welcomes Lars Nilsson , VP of Global Sales Development at Snowflake. Having worked at five startups which went public - Snowflake, Cloudera, ArcSight, Riverbed and Portal Software, Lars is an expert in sales. He’s lived through many different go-to-market models and structures, through economic cycles.

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New Speaker Alert!! CEO of Mailchimp and CEO of Grammarly Join 2022 SaaStr Annual in September!!

SaaStr

We are getting so excited for the 8th SaaStr Annual, Sep 13-15 in September 2022. Join us -> HERE <- for 20% OFF! You are going to see a string of new speaker announcements, and the first sessions / agenda are now online. New speakers from this week are pretty epic: Ben Chestnut, CEO of $12B+ Mailchimp!! Ben has never joined an IRL SaaStr event and we’re super excited to have him at 2022 Annual!!

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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3 Reasons Why Your SDRs Are Getting Poached and How to Stop It

Predictable Revenue

Are your sales development representatives being poached? Check out the top 3 reasons you’re losing SDRs and our top tips to retain outbound sales talent. The post 3 Reasons Why Your SDRs Are Getting Poached and How to Stop It appeared first on Predictable Revenue.

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Kanban Vs. Scrum

The Daily Egg

It’s easy to find project management software, but finding the right kind for your business is another story. Kanban and scrum offer. The post Kanban Vs. Scrum appeared first on The Daily Egg.

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Tech talent shortage slows reshoring of chip manufacturing in US

IT World

As Intel , Samsung , TSMC , and others move ahead with plans for new computer chip development and manufacturing plants in the US, those efforts are running into a new headwind: there aren't enough people with the skills needed to run the facilities.

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SaaStr Annual 2022 Sponsorships Now 95% Sold Out!!

SaaStr

We’re almost there! SaaStr Annual 2022 in Sep 13-15!! Super Golds are entirely sold out. Diamonds are entirely sold out. Decacorn is entirely sold out. Only one Platinum Plus is left. 80% of ancillary assets are gone. There’s still a little bit of time, but many of our assets are now sold out, so reach out here soon if it’s of potential interest: The post SaaStr Annual 2022 Sponsorships Now 95% Sold Out!!

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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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How SaaS Companies Can Tell Their Story to Investors

Sage Intacct

All the more now, Investors want the data that proves you can make your plan. For context, the struggle for investment capital among SaaS companies is always competitive, even under the best economic and investment conditions. But when times grow uncertain and market conditions become turbulent, the competition for investment capital grows even fiercer.

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LLC Vs. Sole Proprietorship

The Daily Egg

Starting a business can be an exciting venture, and to make it even better, there are a few business entity structures that. The post LLC Vs. Sole Proprietorship appeared first on The Daily Egg.

Business 306
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Apple slaps hard against ‘mercenary’ surveillance-as-a-service industry

IT World

The company is introducing Lockdown Mode to protect high-risk individuals against corrosive surveillance and attacks, and investing millions to improve protection on its devices.

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Dear SaaStr: What’s It Like to Have Your Company Acquired by One of the Tech Giants?

SaaStr

Dear SaaStr: What’s It Like to Have Your Company Acquired by One of the Tech Giants? It’s a lot of change. 2018’s Top 50 Acquisitions in SaaS. The pressure is off. Unless there is a huge earn-out or retention payment tied to performance, the pressure is off. Not all of it. But the insane founder-CEO pressure you had … is off. It is replaced with the basic Big Company Pressure of doing the best you can.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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It’s Time to Shift Right

Totango

It may sound counterintuitive to say that now, in these times of economic uncertainty, is the time to invest and not to cut back. But in fact, you should be investing now more than ever in customer success. In order to protect your core business, which is your current customer base, you need to be making the necessary changes to keep up with delivery and communication of value to your customers.

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Fax.Plus Review

The Daily Egg

Fax.Plus is one of the many popular online fax services available. It has a simple and user-friendly interface, making it a great. The post Fax.Plus Review appeared first on The Daily Egg.

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Microsoft backs off facial recognition analysis, but big questions remain

IT World

Microsoft is backing away from its public support for some AI-driven features, including facial recognition, and acknowledging the discrimination and accuracy issues these offerings create. But the company had years to fix the problems and didn’t. That's akin to a car manufacturer recalling a vehicle rather than fixing it. Despite concerns that facial recognition technology can be discriminatory, the real issue is that results are inaccurate.

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Dear SaaStr: Is It Worth Working as a Sales Rep?

SaaStr

Q: Dear SaaStr: Is It Worth Working as a Sales Rep? Absolutely. Being a sales rep is the hardest job that almost anyone can get and at least try to do. Boy, you will learn. You will learn: How to hear “No” 100 times in a row. If you can turn 100 “No’s” into 1–2 Yeses. How to present yourself, a product, and a company. How to listen to a prospect and a customer.

Sales 204
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Why NRR (net revenue retention) is the one metric to rule them all for SaaS

ChurnZero

This article was originally published on Forbes.com. “Oh, by the way, what’s your customer retention?” asked the managing partner of a venture firm while we were in the final stages of their due diligence. It was the turn of the millennium, and I was raising a round for a B2B software company—one of four companies that I founded over the course of my 25-year career as a repeat entrepreneur.

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Wix Alternatives

The Daily Egg

Creating a website isn’t as difficult as it used to be a few years ago thanks to modern website building tools. One. The post Wix Alternatives appeared first on The Daily Egg.

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The First 90 Days for the New SaaS CFO

Sage Intacct

Making the move to CFO is a big, bold move. The CFO holds some of the most critical responsibilities among the C-suite employees at any company.

SaaS 105