Sat.Aug 06, 2022 - Fri.Aug 12, 2022

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Dear SaaStr: What Should I Do after a Failed Startup? Get a Job or Try Again?

SaaStr

Dear SaaStr: What Should I Do After a Failed Startup? Get a Job or Try Again? If it “failed” after < 12 months or so, even 24 months, it doesn’t matter too much. No one will care either way. And there’s no need to explain yourself, apologize, or feel like a failure. No need. Dust yourself off, and decide if you want to do another one. And if you do — the key is, just consider that one-year start-up an experience.

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How to Build Client Relationships Digitally: 14 Pro Tips

Totango

Learn How to Build Client Relationships Digitally: 14 Proven Tactics. Knowing how to build client relationships digitally is critical for SaaS businesses. Most interactions with your SaaS customers are digital, making handling these opportunities decisive for customer satisfaction, loyalty, repeat business and referrals. In this article, we’ll show you how to build client relationships digitally with your SaaS customers.

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How to Build a Growth-focused Marketing Strategy for SaaS

Inturact

The SaaS ecosystem, on one hand, is flourishing with a CAGR of 27.5% for the period of 2021-2028. On the other hand, most startups are failing because of no market need, getting outcompeted, flawed business models, or not having the right team.

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Growth is No Longer the Best Predictor of a Software Company's Value

Tom Tunguz

In 2020, revenue growth was the most important factor explaining a public software company’s forward multiple. The formula has changed since then. Net income has surged to the highest correlate of a public software company’s multiple surpassing revenue growth. Narratives published in newspapers trumpeting the importance of profitability correctly assess investor sentiment on stock exchanges.

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How to Start an Affiliate Marketing Business

The Daily Egg

Affiliate marketing has a definite allure. It’s a lucrative business that continues to generate income even when you’re off the clock. But. The post How to Start an Affiliate Marketing Business appeared first on The Daily Egg.

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How To Optimize Your Sales Booking Process

Predictable Revenue

Tanya MFK joins the Predictable Revenue podcast to discuss how to optimize your appointment setting process for an improved show rate and better sales meetings. The post How To Optimize Your Sales Booking Process appeared first on Predictable Revenue.

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The Trillion Dollar Empire that Started with a Coupon

Tom Tunguz

This is a paper bond from the US Treasury dated 1976. This piece of paper guarantees its holder $5000 on August 15, 1986. At the bottom, four coupons entitle the holder to $200 at the maturity date on the top right. The coupons represent the interest on the bond. Those four little coupons would lead to the creation of a $2 trillion bond behemoth. Prior to the early 70s, investors bought bonds & held them until maturity.

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Best Online Business Banking Compared

The Daily Egg

It’s no secret that people have no time to visit the bank. With online banking, you get the same services and convenience. The post Best Online Business Banking Compared appeared first on The Daily Egg.

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Dear SaaStr: How Long Does It Take the Average SaaS Startup to “Exit”?

SaaStr

Dear SaaStr: How Long Does It Take the Average SaaS Startup to “Exit”? I took a look a little while back at how long it took the average SaaS company that was sold for $1B+ to get that acquisition. The answer? 11.7 years on average, with a median of 10.0 years (maybe the better metric): The fastest of the bunch was Divvy’s $2b+ acquisition by Bill 5 years after funding.

Startup 272
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Announcing our new guide ‘Supercharge Your Support: How In-context Support Can Boost Your Bottom Line’

Intercom, Inc.

10Today, retaining customers is more valuable than acquiring new customers. But facing economic uncertainty coupled with fewer resources, support teams need to work smarter, not harder to increase loyalty. Learn how in our new guide. In today’s digital era, customer expectations are rising but many support teams lack the modern tools and strategies needed to provide personal, efficient support at internet scale.

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Do PE Acquisitions of Public Startups Imply We've Hit a Pricing Bottom?

Tom Tunguz

This year, private equity firms have acquired five public software companies, totalling $38b in value. Seven months into 2022, these figures exceed last year’s totals, something I wondered about last month. Since these transactions’ details are public, we can use them to infer how the private software market values companies. Company. Acquirer.

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Big Cartel Vs. Shopify

The Daily Egg

Building your ecommerce website starts with choosing the right platform. When you want a user-friendly setup, Big Cartel and Shopify have the. The post Big Cartel Vs. Shopify appeared first on The Daily Egg.

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Why Some VC Investments Work Out, and Some Don’t. What I’ve Learned.

SaaStr

Investments I've made that didn't work out: – Momentum investment – CEO a bit of bulls**t artist – CEO good at sales but weak product team / CTO. Investments I've made that had so-so outcomes: – CEO not better than me – CEO couldn't control burn rate – Not really SaaS. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) August 6, 2022.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Intercom included on the Forbes Cloud 100 for sixth consecutive year

Intercom, Inc.

We’re delighted to share that Intercom has been named to the Forbes Cloud 100 2022 , landing at #35 on the definitive ranking of the top 100 private cloud companies in the world. This is the sixth year in a row we’ve been included on the list, demonstrating ongoing innovation and excellence. And it’s really just the start – we are working hard to deliver more and more breakthrough value for our customers by continuing to create new, different, and better ways for companies to connect with their

Cloud 211
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Why is the business development representative the most important position in your company?

Predictable Revenue

Learn what a business development representative (BDR) does, their role in outbound sales, and how they compare to sales development reps (SDRs). The post Why is the business development representative the most important position in your company? appeared first on Predictable Revenue.

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Microsoft Teams Alternatives

The Daily Egg

Microsoft Teams is an excellent collaboration tool. Not only does it provide video and audio conferencing, but it also offers a chat. The post Microsoft Teams Alternatives appeared first on The Daily Egg.

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10 Things I’d Do Differently as a Founder Next Time

SaaStr

What will you do differently to succeed, if you were to start again? My top list: Don’t start a startup if the founders aren’t 100% aligned, especially on how committed you all are. I’ve done this, and it worked out OK, but not even close to as well as when we were all on the same page. Having a long vesting schedule for the co-founders. This ensures the quitters don’t walk away with too much.

Scale 254
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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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Valuable insights at the right time: Determining the ideal level of design fidelity for user testing

Intercom, Inc.

At Intercom, one of our product development principles is think big, start small, learn fast. One of the ways we learn fast is by carrying out evaluative research to build confidence in the product design direction we’re pursuing. We often aim to get product concepts in front of users very early in the product development process, long before any code has been written.

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7 Gboard settings that'll supercharge your Android typing

IT World

If there's one place where saved seconds can seriously add up, it's in your smartphone's on-screen keyboard. This doesn't get nearly enough attention among average tech-totin' animals, but Android has an awesome advantage over that (cough, cough) other mobile platform when it comes to text input. All it takes is two minutes of trying to type text on an iDevice to see just how much of a good thing we've got goin' (and to make yourself want to gouge your eyes out with the nearest overpriced Apple

Mobile 124
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How to Get Followers on Instagram

The Daily Egg

With over 10 years of success, growing on Instagram is still as important as ever – for personal brands and businesses alike. The post How to Get Followers on Instagram appeared first on The Daily Egg.

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Adding Payments and Fintech to SaaS Can Be Great. But You Gotta Watch the Margins.

SaaStr

So in the Boom Times of later 2020 and 2021, almost every VC pushed SaaS companies to at least become a little bit of a fintech. Why? It seemed such an easy way to bolt on more revenue to an underlying SaaS platform. And indeed, sometimes it can be. Shopify now gets 2x the revenue from payments and merchant services than it does from SaaS subcriptions.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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B2B Customer Segmentation: Six Best Practices

Totango

B2B customer segmentation gives you the power to customize your service and even personalize it for individual clients. This yields superior customer satisfaction, translating into higher revenue for your business. This article will give you six best practices for optimizing your B2B customer segmentation. What Is B2B Customer Segmentation? B2B customer segmentation is a method of dividing business clients into categories based on selected characteristics.

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Microsoft urges Windows users to run patch for DogWalk zero-day exploit

IT World

Microsoft has confirmed that a high-severity, zero-day security vulnerability is actively being exploited by threat actors and is advising all Windows and Windows Server users to apply its latest monthly Patch Tuesday update as soon as possible. The vulnerability, known as CVE-2022-34713 or DogWalk, allows attackers to exploit a weakness in the Windows Microsoft Support Diagnostic Tool (MSDT).

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The Complete Guide to Ecommerce ERP Integration

The Daily Egg

Successfully integrating ecommerce and enterprise resource planning (ERP) requires both short-term action and long-term planning. Your company can use the data from. The post The Complete Guide to Ecommerce ERP Integration appeared first on The Daily Egg.

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Dear SaaStr: How Much Money Does a VC Make If Their Investment Sells for One Billion?

SaaStr

Dear SaaStr: How Much Money Does a VC Make If Their Investment Sells for One Billion? Often not as much as you’d think. Each general partner might make $5m here on a $1B exit. And a non-true general partner might make quite a bit less. Let’s say: The fund owns 10% at exit, with a blended entry price of ~$100m (fund invested early, but also did some pro-ratas) and thus a total blended investment across rounds of ~$10m.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Leading With Software When Building A Lending Business

Andreessen Horowitz

As I reflect upon my experience building Bond Street (an SMB lending startup we sold to Goldman Sachs in 2017), one of the biggest challenges we faced was in scaling customer acquisition. In retrospect, there were two critical insights that … The post Leading With Software When Building A Lending Business appeared first on Andreessen Horowitz.

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Before you know it, Windows 11 22H2 will be here

IT World

Windows 10 22H2 and Windows 11 22H2 are in the final stretches before they are officially released. While Windows 11 22H2 may have a few cool features that I’m looking forward to, including additional protection against ransomware (more about this next week), I realized I haven’t paid attention to the features coming in Windows 10 22H2. So I looked for documentation about what is included in it and quickly figured out why I couldn’t remember anything major — because Microsoft hasn’t said much ab

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Best Ecommerce Analytics Tools Compared

The Daily Egg

When it comes to ecommerce analytics tools, we hate to brag, but we are the experts. This is one of our primary. The post Best Ecommerce Analytics Tools Compared appeared first on The Daily Egg.

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