Sat.May 21, 2022 - Fri.May 27, 2022

article thumbnail

Bessemer: $1 Trillion in Cloud Market Cap Lost Year-to-Date

SaaStr

There are many ways to slice-and-dice public market data, but the headline one Bessemer called out is the most visceral I’ve seen: Public SaaS and Cloud companies lost $1 Trillion in market cap so far in 2022. And the number of public SaaS and Cloud decacorns has fallen from 50 to 17. This puts a lot of pressure on all the private unicorns out there: We did a deeper dive on decacorns here.

Cloud 323
article thumbnail

How to Excel at Product-Led Growth

Predictable Revenue

Joel Smith and Vanessa Roberts, coaches from SaaS Academy, joined the Predictable Revenue podcast to discuss how to excel at product-led growth. The post How to Excel at Product-Led Growth appeared first on Predictable Revenue.

Revenue 264
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

HubSpot Vs. Salesforce

The Daily Egg

HubSpot and Salesforce are two of the most popular CRM software tools on the market today. Both offer a full suite of. The post HubSpot Vs. Salesforce appeared first on The Daily Egg.

Software 284
article thumbnail

How our infrastructure scales alongside our customers

Intercom, Inc.

We’re serious about delivering the best customer experience with our Engagement OS. We have truly global ambitions to bring our mission of making internet business personal to the biggest enterprise customers across the world. This ambition is reflected in the way we design and build the infrastructure that supports the Intercom platform. We are building for the long term – that means ensuring reliability by default, and the ability to accommodate massive scale as we grow. .

Scaling 252
article thumbnail

The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

article thumbnail

The Top 20+ SaaStr Surveys On Freemium, Discounts, Paid Pilots, Raising Prices, And Much More

SaaStr

So for a while now we’ve been running polls on LinkedIn. They aren’t scientific, but they do poll out 25,000+ LinkedIn followers, who consist mainly of SaaS executives. So there’s something to them. And at least — they can trigger some thinking. A few of my favorites: #1. Most of you give about a 12.5% discount on average for multi-year deals.

More Trending

article thumbnail

Box Vs. Dropbox

The Daily Egg

Box and Dropbox are both file storage and sharing platforms that allow users to access their files from any device with an. The post Box Vs. Dropbox appeared first on The Daily Egg.

321
321
article thumbnail

The Largest Software Acquisition in History

Tom Tunguz

Yesterday, Broadcom announced it will acquire VMWare for $70b, the largest software acquisition in history. Remarkably, this goliath union transpires during the deepest bear market of the last ten years. This merger also suggests a wave of acquisitions may punctuate 2022, in particular, take-privates. Public companies can’t hide from the 70% collapse in multiples the way startups can.

article thumbnail

10 Tips to Help Manage the Burn

SaaStr

So for many of us in SaaS, these are still the best of times. The Cloud is bigger than ever, CIOs are buying more than ever, and SaaS is still on a roll. But public stock prices are way down, and venture capital is much tighter than it was just a few months ago. So many of you will want to manage the burn more carefully. But you can’t cut your way to growth.

article thumbnail

When’s the Right Time to Start Hiring SDRs?

Predictable Revenue

One of the most common startup questions is when to begin hiring SDRs. The answer comes down to product market fit, and whether you’re in a product or sales motion. The post When’s the Right Time to Start Hiring SDRs? appeared first on Predictable Revenue.

article thumbnail

6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

article thumbnail

Microsoft Power BI Vs. Tableau

The Daily Egg

Microsoft Power BI and Tableau are two of the most popular and robust business intelligence tools on the market today. Both are. The post Microsoft Power BI Vs. Tableau appeared first on The Daily Egg.

Business 294
article thumbnail

What is first contact resolution (FCR)?

Intercom, Inc.

First contact resolution (FCR) is a metric that measures how often your customers’ queries are resolved after their first call, email, text, or chat session with your company’s support team(s). It provides a view on how efficient your company is at responding to your customers’ challenges. . Unlike “first call resolution”, a similar metric, first contact resolution examines your success across all channels, not just phone.

article thumbnail

We All Made Some Bad Hires During The ‘20-‘21 Boom

SaaStr

The truth is, it’s not just VCs that lowered their standards in the boom of ‘20-‘21. So did startups. Many mediocre hires were made to fill slots, reference checks not made, etc. If there really is a slowdown (and I’m not sure will be in SaaS), folks will have to work harder. — Jason BeKind Lemkin #???????????? (@jasonlk) May 23, 2022. So I’m not yet convinced times are really tougher for SaaS companies.

article thumbnail

2022 Startup Market Conditions Survey

Tom Tunguz

Today, I’m kicking off the 2022 Startup Market Conditions Survey to assess how startups are feeling about the market given all the volatility. If you’re interested to participate, click here. The survey has 16 questions. I’m looking to understand how startups are feeling about their financial outlook, fundraising, new employee hiring, and strategic options (sale, inside rounds, venture debt).

Startup 205
article thumbnail

Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

article thumbnail

Shopify Vs. Squarespace

The Daily Egg

When you need a user-friendly ecommerce website, Shopify and Squarespace are two of the most popular options. Shopify is your best bet. The post Shopify Vs. Squarespace appeared first on The Daily Egg.

169
169
article thumbnail

Intercom on Product: Facing the tech slowdown

Intercom, Inc.

I’m not going to sugarcoat it – it’s not looking good out there. In the midst of a harsh market sell-off, many tech organizations, even some which, up until a few months ago, had been raising new rounds or had runway to spare, have started to announce spending cuts, layoffs, hiring freezes, and slowdowns. For product folks the pressure’s on to revise your roadmap and short-term strategy to account for a narrowing budget, and shifting customer priorities.

article thumbnail

How to Crush Your Enemies with Expensify’s CEO: David Barrett (Video)

SaaStr

Conan Economics or How to Crush Your Enemies with Expensify’s CEO: David Barrett. How do you make your fledgling business seen and heard in a competitive business marketplace? Despite their primarily sloppy execution, some of the world’s largest and most admired businesses share one thing in common: they were all built using the right business economic model.

Scale 274
article thumbnail

Lessons from Watching a Great CEO Operate

Tom Tunguz

From every startup I work with, I learn about the different ways of building a company. It’s one of the best parts of the job. By their nature, founders hold strong world views about how to craft their companies. Though it’s early in the company’s life still, Barr Moses , the founder and CEO of Monte Carlo , is an extraordinary leader.

Startup 203
article thumbnail

How to Achieve Product-Market Fit

Speaker: Dan Olsen - Product Management Trainer and Consultant, Author, and Speaker

Everyone working on a product is trying to achieve the same goal: product-market fit. But most products fail to do so. In this webinar, product management expert Dan Olsen will share his simple but effective framework for achieving product-market fit from his book The Lean Product Playbook. He will explain his Product-Market Fit Pyramid and The Lean Product Process, a 6-step methodology that guides you through how to: Determine your target customer Identify underserved customer needs Define your

article thumbnail

PDF to Excel conversion: Your ultimate guide to the best tools

IT World

In an ideal world, the data we need to analyze would be available in ready-to-use format. In the world we live in, though, a lot of valuable data is locked inside Portable Document Format (PDF) documents. How to extract that data from PDFs into an Excel spreadsheet? You have a number of PDF to Excel converters to choose from. There’s software from major vendors like Microsoft and Adobe, task-specific cloud services including PDFTables and Cometdocs, services from general-purpose cloud providers

Cloud 145
article thumbnail

What is customer onboarding?

Intercom, Inc.

Customer onboarding is the process by which you welcome new customers and get them acquainted with your product. . It’s also the time when you can reduce any anxiety customers might have about your product and help educate them about how your product can best provide value. What does customer onboarding mean? Customer onboarding programs differ by product and target customer.

article thumbnail

Top SaaStr Content for the Week: Demandbase VP of Marketing, 1Password CEO, Atlassian COO, Intercom CEO, and More!

SaaStr

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: One Simple Trick to Make Your SDRs Perform Better. Cloud Stocks May Be Down. But the Cloud Remains on Fire. That Matters More. 5 Interesting Learnings from Palantir at $2B in ARR.

Scale 274
article thumbnail

DAO Entity Features & Entity Selection

Andreessen Horowitz

Reference guides for key decentralized autonomous organization (DAO) entity selection, and features, from Miles Jennings’ & David Kerr’s ongoing series of legal frameworks for DAOs. Read part one, “A Legal Framework for Decentralized Autonomous Organizations” here. Part two, “DAO … The post DAO Entity Features & Entity Selection appeared first on Andreessen Horowitz.

144
144
article thumbnail

How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

article thumbnail

Microsoft security vulnerabilities drop after five-year rise

IT World

The total number of Microsoft vulnerabilities reported in 2021 dropped by 5%, reversing a five-year trend that saw such vulnerabilities rising sharply, according to a new report from identity management and security vendor BeyondTrust. A total of 1,212 new vulnerabilities were discovered in 2021, but their severity, as well as their location in the Microsoft family of software products, has changed substantially year over year.

article thumbnail

What is an MQL (Marketing Qualified Lead)?

Intercom, Inc.

A marketing-qualified lead (MQL) is a qualified prospect who has interacted with a brand’s marketing content or marketing channels in a meaningful way but hasn’t yet engaged with the brand’s sales team. . Marketing-qualified leads have registered interest in a brand’s products or services by engaging with a brand’s marketing efforts, such as by downloading content assets, filling out an outline form, or adding items to a shopping cart (without checking out). .

Marketing 118
article thumbnail

More Than 150 VCs Are Coming to SaaStr Europa 2022

SaaStr

Get your first (or next) round of funding at SaaStr Europa , Meet a VC is back! This is your chance to meet with some of the most sought-after VC firms (in-person!) during SaaStr Europa. Returning for its 3rd year, hundreds of VCs will attend SaaStr Europa who are actively looking for new investments and on the hunt for soon-to-be Unicorns to add to their portfolios.

article thumbnail

Investing in Flowcarbon

Andreessen Horowitz

When I was 22, I spent several months working in the field in South Africa. I was there as a part of a research project funded by the National Science Foundation, whose aim was to better understand the role of … The post Investing in Flowcarbon appeared first on Andreessen Horowitz.

article thumbnail

10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

article thumbnail

WWDC: Is Apple preparing to give iPad a mammoth upgrade?

IT World

The lack of true multi-tasking has long been a criticism thrown at the iPad, but this may (or may not) be about to change, and we may (or may not) learn more about this at Apple's Worldwide Developers Conference (WWDC). The big event begins June 6. Let’s mingle, let’s mix it up. The evidence for the change is sparse — it consists of additional WebKit code for a multitasking mode that suggests freely-resizable windows.

article thumbnail

Don’t miss out on mentorship opportunities: Broadening our definition of mentorship

Intercom, Inc.

Mentorship can play a key part in any career, no matter what stage. Whether you’re an individual contributor, manager, or director, you can leverage your own skills – and those around you – to influence growth across your team, org, and company. Broadening the definition of mentorship. We often view mentorship through a very specific lens: one person sitting down with another, more junior person, to impart some valuable experience or knowledge.

article thumbnail

5 Interesting Learnings from Momentive at $500,000,000 ARR

SaaStr

So we first checked in with Momentive (then SurveyMonkey) at they went to IPO, after being founded in 1999 (!). Fast forward to today, they are now crossing $500,000,000 in ARR growing modestly but consistently at 14% Year-over-Year: They’re also a case study of sloooowly going upmarket from the original PLG SurveyMonkey self-serve days to a sales-driven motion and product.

Scale 262