Sat.Oct 01, 2022 - Fri.Oct 07, 2022

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Seasoned VPs Cost 10x a Stretch VP Now. Is It Worth It?

SaaStr

So That VP That Has Done it Before always cost more than the stretch VP. They ask for more salary, and a bigger team. As they should. But in the past few years, the gap has grown and grown. Recently I talked with a founder who had hired a seasoned VP of Marketing at $3m that had an 8 person content marketing team. Not an 8 person team at $3m ARR, but just 8 on content alone!

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Why You Should be Doing Data-Driven Sales Management

Predictable Revenue

Peter Kazanjy joins the Predictable Revenue podcast to discuss why you should be using data to drive your decisions as a sales development manager. The post Why You Should be Doing Data-Driven Sales Management appeared first on Predictable Revenue.

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How Young Companies Can Sign Major Clients with Alexandra Schrecengost

Sales Hacker

In this episode of the Sales Hacker Podcast, we have Alexandra Schrecengost , founder of Culture With Us , which brings DEI-based immersive experiences to hybrid workplaces. Join us for an eye-opening conversation about delivering high-quality employee experiences. If you missed episode 219, check it out here: A Holistic Approach to Compensation Structuring with Scott Barton.

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SaaS Marketing: Tips And Tricks For Business Owners

Inturact

Making it in the SaaS industry takes not just an innovative product, but marketing savvy as well. In the sections that follow, learn what makes SaaS marketing different and what it takes to create a successful strategy to grow your business.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Just How Troubled is the Bay Area Startup Scene?

Tom Tunguz

There’s a prevailing narrative that the health of the Bay Area startup ecosystem faces challenges. San Francisco’s share of startup rounds by count has fallen from its perch ten years ago. But that’s not the full story. In 2021, San Francisco Bay Area startups raised $126b. In 2019, US startups raised $126.4b. In the span of two years, a region’s startups raised as much capital as all of the US.

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IT Automation with Slack: Onboarding and Channel Maintenance

BetterCloud

Every day, more companies are adopting “work from anywhere” policies to attract and retain talent. Many of these companies— including 80% of the Fortune 100 — now leverage Slack to enable real-time collaboration from anywhere. With over 18 million daily active users sending over 1.5 billion messages every week, it has clearly become part of a core tech stack driving the modern workplace.

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Engineering Planning During Uncertain Economic Times

OPEXEngine

It’s no secret that the current uncertain economic climate is taking a toll on our work and personal lives. During times of uncertainty, executive leadership teams make more conservative financial decisions in order to prepare for and/or prevent any major difficulties for the companies that they lead. These decisions and preventative actions have repercussions that engineering leaders and their teams must face.

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How to Use SaaS KPIs to Survive a Market Downturn

Sage Intacct

Most people are at least somewhat on edge about the economy at the moment, and SaaS companies are also seeing cause for concern. But if you can maintain your sense of focus and prioritize your key performance indicators (KPIs), you should be able to survive or even thrive during the market downturn.

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Atom vs. Visual Studio Code

The Daily Egg

Atom and Visual Studio Code offer similar HTML editing experiences. You get a modern interface with easily installable plugins presented in a. The post Atom vs. Visual Studio Code appeared first on The Daily Egg.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Dear SaaStr: What Are Some Lies Founders Tell Themselves?

SaaStr

Dear SaaStr: What Are Some Lies Founders Tell Themselves? #1 Lie. That it will get easier. It never gets easy, but it can get less difficult: You get better. You constantly learn, and in not that long of a time, become one of the experts in your space. At some point, you stop being at risk of going bankrupt. This does let you breathe. At some point, you have a brand, and that makes your growth more predictable.

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What is B2C Sales?

Predictable Revenue

Learn what makes business-to-consumer sales (B2C sales) distinct from B2B, how to maximize your B2C sales process, and make the most of industry trends. The post What is B2C Sales? appeared first on Predictable Revenue.

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Clouded Judgement 10.7.22

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! High FCF Businesses Every week I post a chart that shows the correlation between revenue growth and revenue multiple. Since the market started correcting that correlation broke down (the R^2 is currently 0.49). However, if we only look at software companies with >15% LTM FCF margins, the correlation is actually quite high.

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Google Ads vs. Facebook Ads

The Daily Egg

Google Ads and Facebook Ads are the two OG online advertising platforms. But who wins in the battle of the tech giants? The post Google Ads vs. Facebook Ads appeared first on The Daily Egg.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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5 Interesting Learnings from HubSpot at $1.7 Billion in ARR

SaaStr

So there are so many interesting things everyone selling to SMBs can learn from HubSpot. We were able to dive into this a bit when co-founders Brian Halligan and Dharmesh Shah joined us at 2022 SaaStr Annual. That A+ session here: We did run out of time to talk about so many interesting things about HubSpot as it approaches $2 Billion in ARR. Let’s dig in on 5+ Interesting Things about HubSpot as $1.7 Billion in ARR … growing a stunning 41% year-over-year. #1.

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CX vs. Customer Success: Are They the Same?

ChurnZero

Are Customer Experience and Customer Success really the same? If not, what are the differences that set them apart? Perhaps, more importantly, how can businesses leverage both of these practices to improve customer retention and reduce churn?

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Online privacy: Best browsers, settings, and tips

IT World

“You have zero privacy anyway. Get over it,” Scott McNealy said of online privacy back in 1999, a view the former CEO of the now-defunct Sun Microsystems reiterated in 2015. Despite the hue and cry his initial remarks caused, he’s been proven largely correct. Cookies, beacons, digital signatures, trackers, and other technologies on websites and in apps let advertisers, businesses, governments, and even criminals build a profile about what you do, who you know, and who you are at very intimate le

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ReputationDefender Review

The Daily Egg

Have you ever had a horrific experience with a business that you couldn’t help but tell everyone about? Imagine that was your. The post ReputationDefender Review appeared first on The Daily Egg.

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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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Top SaaStr Content for the Week: Y Combinator, Mark Roberge, State of the Cloud 2022 and lots more!

SaaStr

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Why Your Cost of Sales Generally Doubles As You Scale. State of the Cloud 2022: The Centaur Report With Bessemer Venture Partners (Pod 593 + Video). The Challenge with SMB SaaS: High Growth Can Only Mask High Churn For Just So Long (Updated).

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A note from Eoghan McCabe

Intercom, Inc.

We’ve got an update to share. Today, we announced that Eoghan McCabe, Intercom’s chairman, co-founder and former CEO, is returning to lead the company as CEO. Karen Peacock is stepping down as CEO and transitioning to an advisory role to support through the transition. Below is the email that Eoghan sent to the company after sharing the news with employees at All Hands.

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Lazy NRR is Not NRR. Accept No Imitations or Subtitutes.

Kellblog

The other day I was looking at an ARR bridge [1] with a young finance ace. He made a few comments and concluded with, “and net revenue retention (NRR) is thus 112%, not bad.”. I thought, “Wait, stop! You can’t calculate NRR from an ARR bridge [2].” It’s a cohort-based measure. You need to look at the year-ago cohort of customers, get their year-ago ARR, get that same group’s current ARR, and then divide the current ARR by the year-ago.

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Zoom Webinars vs. Zoom Meetings

The Daily Egg

Zoom Webinars and Zoom Meetings are both parts of the Zoom ecosystem—they’re both video conferencing solutions that are designed to help you. The post Zoom Webinars vs. Zoom Meetings appeared first on The Daily Egg.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Dear SaaStr: How Do I Reject a VC Without Spoiling the Relationship?

SaaStr

Dear SaaStr: How Do I Reject a VC Without Spoiling the Relationship? Be (1) clear (2) and respectful. Let me use myself as a case-study. I have one spoiled VC relationship — all the rest I consider pretty strong. Here’s what happened to me: I told this Top Tier VC what the valuation was, my Ask. I was 100% clear on this in every way, shape and form.

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Management coach Lara Hogan on perfecting the leadership craft

Intercom, Inc.

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. But no matter how isolating a management position can feel, you’re not going through it alone.

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Android file transfer: How to move data between your phone and computer

IT World

Your smartphone is a powerful computer in your pocket — and with Android, part of that PC-like muscle means being able to plug your phone into any Windows, Mac, or ChromeOS system and then drag and drop files either way. Unlike iPhones, Android devices allow you to access their file systems directly from a desktop, without the need for any cumbersome interfaces or complicated procedures.

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Namecheap vs. GoDaddy

The Daily Egg

Companies that offer web hosting are widely available in the current market, which is good and bad. It’s good because you have. The post Namecheap vs. GoDaddy appeared first on The Daily Egg.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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The Confusing and Confounding Advice on Capital Efficiency

SaaStr

SCOOP: TikTok parent ByteDance's operating losses more than tripled last year to over $7 billion as it pushed for growth. Check out the company's full-year 2021 and Q1 2022 finances [link] tip @Techmeme. — Sal Rodriguez (@sal19) October 6, 2022. So advice from VCs is an odd thing. It’s almost always correct — but almost always biased.

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Announcing our refreshed guide ‘The Customer Retention Starter Kit’

Intercom, Inc.

A few years ago, we published The Customer Retention Starter Kit which helped thousands of businesses retain more customers over the long term. Today, we’re launching a completely refreshed guide to help you engage, nurture, and retain more customers in the modern age. In today’s digital era, engaging and retaining the customers you have is easier and more efficient than winning new ones.

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The evolution of the MacBook

IT World

The MacBook (and MacBook Air) after 25+ years Image by IDG / Ash Edmonds To read this article in full, please click here

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