Sat.Jun 25, 2022 - Fri.Jul 01, 2022

article thumbnail

Why Competition Is So Bitter in SaaS: Oligopolies and Dominant Strategy Equilibriums

SaaStr

In many segments, competition-to-the-almost-death seems the norm in SaaS. Just look at Larry Ellison or Marc Benioff. While both seemed to have mellowed a bit recently, you can still see it in their eyes, their press releases, their ads in the Wall Street Journal. Ellison and Benioff clearly want to kill their competitors. And each other. Every day.

article thumbnail

How Customer Loyalty Can Drive B2B SaaS Business Growth

Totango

Customer loyalty is a key to repeat business and referral generation for any business model. For B2B SaaS companies, customer loyalty drives subscription renewals and brand advocacy, making it a critical component of a profitable business model. This blog will look at why customer loyalty is vital for B2B SaaS businesses and how successful companies effectively cultivate it.

B2B 107
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

3 Tips For Hiring An IT Managed Services Company

SaaS Metrics

The invention of modern technologies and the dawn of the internet enable customers to shop for products and services online. Besides, it allows them more freedom to decide which brand to shop from. This increases competition between business enterprises with similar offerings on the market. To keep up with the market competition, Read more. The post 3 Tips For Hiring An IT Managed Services Company first appeared on SaaS Metrics.

article thumbnail

AnyDesk Review

The Daily Egg

AnyDesk is a capable remote access solution for personal use or small-scale commercial IT support. It is reasonably affordable, easy to configure. The post AnyDesk Review appeared first on The Daily Egg.

Scaling 316
article thumbnail

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

article thumbnail

Zendesk and Anaplan: A Tale of Two Very Similar, And Very Different, $10B SaaS Acquisitions

SaaStr

So two big PE $10B deals happened in SaaS this week, one agreed, the other closed. And the difference are so stark, they highlight all the changes in SaaS in just a few months: Zendesk agreed to be acquired a PE syndicate for $10.2 Billion , going private. Anaplan’s deal to be acquired by PE firm Thoma Bravo for $10.4 Billion closed. Not only were the prices basically identical, but so were a few other facts: Both had a nice, roughly similar premium price (usually necessary to get a deal done t

More Trending

article thumbnail

Form specialist Caroline Jarrett on designing surveys that work

Intercom, Inc.

?. For years, people have been abusing surveys. From dull subject lines to the wrong questions, from sending out questionnaires after the fact to sending them way too often, there is a lot that organizations have gotten wrong about how to design a survey. Today’s guest is fighting to preserve the value of surveys in the face of all this misuse. Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which in

article thumbnail

FlexJobs Review

The Daily Egg

The modern workforce prioritizes flexible working options more than ever. Busy parents want to balance parenthood with work, and solopreneurs want to. The post FlexJobs Review appeared first on The Daily Egg.

Business 291
article thumbnail

Salesloft, Zendesk, Salesforce and More: “There’s No Slowdown Yet”

SaaStr

With all the doom and gloom on Twitter, you could be forgiven for thinking SaaS customers have somehow evaporated. And perhaps they will. But not today. Not today. Kyle Porter, CEO of Salesloft, was kind enough to share that well into nine-figures of ARR, they are not only growing 53%, but hit the plan early for this quarter — and are seeing no signs of any slowdown, at least not yet.

B2B 276
article thumbnail

Asking Users to Complete Tough Mudders to Use Your Product

Tom Tunguz

Funnel optimization for web3 companies will become critical to their success. Token grants cost 4-7x than traditional customer acquisition techniques. Other techniques, like incentivized referral, improve the economics but still tally 19 month payback periods. A year-and-a-half might be fine for a SaaS company selling a $50k to $100k ARR product, but long-term viability demands achieving 3-6 month paybacks of modern web2 consumer companies.

article thumbnail

How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

article thumbnail

How to Use Comedy To Drive Brand Awareness

Predictable Revenue

Shelby Dash and Kristina Clifford joined the Predictable Revenue podcast to discuss how to use comedy in your content marketing to drive brand awareness. The post How to Use Comedy To Drive Brand Awareness appeared first on Predictable Revenue.

Branding 147
article thumbnail

Toast POS Review

The Daily Egg

Toast POS almost made it onto our top list of The Best Restaurant POS Software. Unfortunately, certain major pitfalls kept it out. The post Toast POS Review appeared first on The Daily Egg.

article thumbnail

5 Interesting Learnings from Zendesk at $1.6 Billion in ARR

SaaStr

So we’ve done so many great things with Zendesk over the years, and now it’s the end of one era for Zendesk — and the beginning of a new one. It’s now “going private” for $10.2 Billion. It may well IPO again in just a few years, we’ll see. But this will be one of the last chances we get to see its financials and metrics as a public company.

SMB 250
article thumbnail

8 Proven tactics to increase your social commerce sales

Unbounce

More people are shopping online than ever before. Online sales are expected to make up 22.3% of retail sales overall by 2023. A big part of ecommerce is using social media to engage audiences and build an authentic brand. But now, social media can also be used as an ecommerce market of its own: social commerce. If you’re a chronic social media scroller, you’ve probably seen typical social media ads that include an embedded link that takes you to the product page.

article thumbnail

The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

article thumbnail

Financial Reporting and Forecasting in a Multidimensional World

Sage Intacct

Even for seasoned SaaS CFOs that have been in the subscription revenue sector for years, reporting and forecasting can be daunting processes. Not to mention the tight deadlines finance teams frequently operate under.

article thumbnail

Corel WordPerfect Review

The Daily Egg

Corel’s WordPerfect is an all-in-one office suite solution designed to help you produce high-quality work with features for personal productivity and flexible. The post Corel WordPerfect Review appeared first on The Daily Egg.

276
276
article thumbnail

One Thing Your Team and Investors Always Need to See: A Clear Path

SaaStr

One of the few you can see a clear path to $100B ARR for. — Jason BeKind Lemkin #???????????? (@jasonlk) June 23, 2022. There are a lot of “VC-ism”, and one you hear a bit is The Clear Path. What’s that? It’s a way of summarizing the combination of current growth, TAM and future prospects into where things are going. E.g., “Yes, it’s early, but there’s a clear path to $10m-$20m ARR just doing what they are doing today.”. ”There are challenges, but with that level of growth, there’s a cle

article thumbnail

The Top 5 Mistakes European Startups Make in US Expansion

Kellblog

This is a cross-post to Kellblog of the first post in a six-part series that I wrote for Balderton Capital as part of my work there. The first two posts are already up on Balderton’s Build website, while the remaining four will be rolling out at the rate of about once/week over the next four weeks. This series was both a lot of work and a lot of fun.

Startup 118
article thumbnail

Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

article thumbnail

Time for a mid-year browser security check

IT World

We’ve reached the mid-point of 2022 and when it comes to security, I feel like we’re not making much headway. I still see people report they’re getting scammed, ransomed, and attacked on a regular basis — and for many users the browser is becoming the most important part of whatever platform you use. So now is a good time to review your browsers, and any extensions you’ve installed to beef up security.

article thumbnail

Google Drive Review

The Daily Egg

Google Drive is one of the most popular cloud storage services on the market today, with more than 1 billion users worldwide. The post Google Drive Review appeared first on The Daily Egg.

Cloud 183
article thumbnail

Balancing Growth and Efficiency in Tougher Times with Point Nine Managing Partner Christoph Janz (Pod 568 + Video)

SaaStr

There may or may not be an extended funding winter in the coming months, but it’s clear that something is going on right now. One only has to read Twitter or any VC blog post to know that things have changed in the funding environment. Growth at any cost is no longer rewarded and startups need to pay close attention to their burn rate and runway. At SaaStr Europa, Point Nine Managing Partner Christoph Janz shared tactical advice on how to weatherproof your financial plan for the funding downturn

Scale 216
article thumbnail

Establishing a Single Source of Truth for Smart Recurring Revenue Management

Sage Intacct

One of the biggest roadblocks encountered by SaaS companies involves a lack of data centralization. An approach that puts all your company’s data in one centralized location across employees and departments is known as a single source of truth (SSOT).

Revenue 110
article thumbnail

Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

article thumbnail

ASP.NET Authentication: A Practical Guide

Frontegg

ASP.NET, also known as Active Server Pages Network Enabled Technologies, is an open-source and server-side web-application framework. It’s designed for web development to build dynamic web sites, applications and services. Let’s learn more about ASP.Net Authentication in detail. What Is ASP.NET Authentication? ASP.NET is an open source framework by Microsoft for building modern web applications, services, and sites using.NET.

Azure 105
article thumbnail

Microsoft Office 365 Review

The Daily Egg

Microsoft 365 is the new and improved version of the former Office 365. It’s the gold standard when it comes to office. The post Microsoft Office 365 Review appeared first on The Daily Egg.

177
177
article thumbnail

5 Deep Dive SaaStr Sessions with Front CEO Mathilde Collin

SaaStr

So in the run up to 2022 SaaStr Annual on September 13-15th , I think we’re having our first ever 6-time speaker : Mathilde Collin, CEO and co-founder of Front. I was luck enough to be a small seed investor in Front’s first round and met Mathilde shortly after they came to the U.S. from France. Fast forward to today, the company is the latest SaaS unicorn, fresh off it’s $1.7B round.

article thumbnail

10 Best Customer Segmentation Tools for SaaS Businesses in 2022

User Pilot

How many customer segmentation tools are out there? Dozens, hundreds? Then how do you determine the best one for customer segmentation analysis to uncover product growth opportunities? Here, we have listed a few popular customer segmentation software options and described their pros and cons. Moreover, you will learn what data each tool provides and how to use them to accomplish tasks.

article thumbnail

6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

article thumbnail

FCC commissioner wants Apple, Google to remove TikTok from App Stores

IT World

FCC Commissioner Brendan Carr has written to Apple and Google to request that both companies remove the incredibly popular TikTok app from their stores, citing a threat to national security. Is your data going TikTok? Carr warns the app collects huge quantities of data and cited a recent report that claimed the company has accessed sensitive data collected from Americans.

article thumbnail

Recognizing the Next CRISPR-Level Tech for Biology

Andreessen Horowitz

Jennifer Doudna won the 2020 Nobel Prize in Chemistry for her co-discovery of CRISPR/Cas9, a versatile genome editing platform. In the decade since its discovery the toolbox of CRISPR technologies has exploded, acting like rocket fuel for curiosity-driven science. It is also increasingly a foundational technology for many biotech companies. In this conversation, Doudna chats.

article thumbnail

Top SaaStr Content for the Week: Gusto CEO, RevenueCat CTO, Intercom CEO, Notion CRO, and More!

SaaStr

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Be Careful Hiring “Dualies” — Folks That Are a VP of More Than One Thing. AngelList: Seed Rounds Have Fallen 50% in Volume Since March. Big Companies Don’t Churn.

CTO Hire 205